Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
3 reviews
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Nutcracker Earrings
January 21, 2025

The earrings are great, I love them. However delivery was way to slow, also little information was available as to where the package was shipped n the process until the last 2 days.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2025
Barbara J. — Ross-Simons Rep
over a year old

It is important to us that all of our customers receive their orders in a timely manner. We regret to learn the order was not received in the time frame you expected. We will inform our team. We are happy to learn that you love the earrings.

California
1 review
0 helpful votes
Follow Rebecca X.
Unfollow Rebecca X.
Share Review
Report Review

Review of the flyer de lis pin
January 21, 2025

It's a little smaller than I thought it would be but what really upsets me is how far out the pin protrudes once it is clapped. I am going to take it to my jeweler and see if they can put in a shorter pin so that the sharp point is not protruding 2 cms past the pin when closed. I am afraid I am going to poke myself when I am wearing it.

Date of experience: January 11, 2025
Tennessee
1 review
0 helpful votes
Follow Julie I.
Unfollow Julie I.
Share Review
Report Review

Beautiful!
January 21, 2025

I bought a pendant, chain and earrings for my mother in law. Blown glass hearts in multicolor. They were beautiful and I wanted for myself!

Date of experience: January 11, 2025
Pennsylvania
1 review
1 helpful vote
Follow JoAnn D.
Unfollow JoAnn D.
Share Review
Report Review

Beautiful ring.
January 21, 2025

Very smooth and nice workmanship. Pretty ring, not too long for my daughters' finger.

Date of experience: December 27, 2024
Maryland
1 review
1 helpful vote
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review

Repeat customer
January 21, 2025

I have purchased or received as gifts several items from Ross-Simons. I am a very satisfied customer. Items are as described; believe the written description, not the pictures. Some pictured items seem to be enlarged to show detail. Measurements in the written descriptions are accurate.

Date of experience: January 11, 2025
Iowa
1 review
1 helpful vote
Follow Ken K.
Unfollow Ken K.
Share Review
Report Review

Great purchase experience.
January 21, 2025

Excellent experience and I would purchase again in the future.

Date of experience: January 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow M H.
Unfollow M H.
Share Review
Report Review

Sparkling Cross
January 21, 2025

The cross is beautiful but the chain is delicate. Overall a very good value.

Date of experience: January 11, 2025
Ohio
1 review
1 helpful vote
Follow Connie R.
Unfollow Connie R.
Share Review
Report Review

Love my ring! Beautiful!
January 21, 2025
Updated review

Love the jewelry I've bought! All so beautiful and well made! Service was excellent!

Date of experience: January 11, 2025

Things went smoothly!
September 24, 2024
Previous review

Things went smoothly!

Date of experience: September 14, 2024
Michigan
1 review
0 helpful votes
Follow Sandra T.
Unfollow Sandra T.
Share Review
Report Review

Ordering is easy and the jewelry is beautiful. Delivery is quick.

Date of experience: January 11, 2025
Oregon
1 review
0 helpful votes
Follow Debbie D.
Unfollow Debbie D.
Share Review
Report Review

Ordering products from this company through Amazon is much more convenient and easier than ordering direct off their website.

Date of experience: January 10, 2025
Cyprus
1 review
1 helpful vote
Follow Karlene I.
Unfollow Karlene I.
Share Review
Report Review

Ring rating
January 20, 2025

Am excited about the ring. I was a little taken back as the ring isn't as "brilliant" as I thought but it is still a beautiful ring.

Date of experience: January 21, 2025
New York
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Share Review
Report Review

A little too big
January 20, 2025

I had to return the ring. It was just a little too big and I worried it would slip off my finger. I sent it back and reordered the next size down.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
Follow Carmen P.
Unfollow Carmen P.
Share Review
Report Review

Excelente service
January 20, 2025

Beautiful experience great service love my purchase
The purchase was beautiful! Very satisfied!

Date of experience: January 10, 2025
Arkansas
1 review
0 helpful votes
Follow Michaeline I.
Unfollow Michaeline I.
Share Review
Report Review

Pretty Sapphire Ring!
January 20, 2025

Sterling silver blue sapphire and diamond ring is very pretty! The price was $89.00 and is well worth purchasing this ring...much prettier in person too! Glad I did!
Thank you, Ross-Simons...the ring is a little gift from you!

Date of experience: January 10, 2025
Florida
1 review
1 helpful vote
Follow Eileen M.
Unfollow Eileen M.
Share Review
Report Review

Gorgeous ring!
January 20, 2025

My order came quickly and is beautifull! It's very sparkly and looks like a real diamond!

Date of experience: January 10, 2025
South Carolina
1 review
0 helpful votes
Follow Cheryl F.
Unfollow Cheryl F.
Share Review
Report Review

A Bit Smaller Than Expected
January 20, 2025

I do really like the earrings, but I have to admit I expected them to be a bit larger in scale. When I first opened the package my first thought that these were made for little girls. I could just barely get them around my earlobe to fasten them. There were no pictures of models wearing them when I placed my order. I may end up gifting these to my niece.

Date of experience: January 10, 2025
Alabama
1 review
0 helpful votes
Follow Leo F.
Unfollow Leo F.
Share Review
Report Review

Seems as advertised, but Pricey
January 20, 2025

Ordering was easy and shipping was quick. The pin looks well designed but seems pricey

Date of experience: January 10, 2025
Kentucky
1 review
0 helpful votes
Follow Lanieren Z.
Unfollow Lanieren Z.
Share Review
Report Review

Love it!
January 20, 2025

Very satisfied customer here! Love the ring, necklace and the bracelet. Definitely will be ordering more!

Date of experience: January 10, 2025
Maryland
1 review
0 helpful votes
Follow Connie A.
Unfollow Connie A.
Share Review
Report Review

Beautiful Birthday Rings
January 20, 2025
Updated review

Both rings surpass expectation. The purple turquoise is stunning! The tricolor enamel is excellent in design and craftmanship.

Date of experience: January 10, 2025

My billing and shipping address did not agree on your...
October 21, 2024
Previous review

My billing and shipping address did not agree on your site
It should have only taken one click to fix esp as I use PayPal

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
Follow Olivia G.
Unfollow Olivia G.
Share Review
Report Review

I am very happy with my new bracelet.
January 20, 2025

Very easy to follow the instructions for ordering. I like the way the products are displayed on the website.I had very good experience on the website for ordering and displaying the products to select from.

Date of experience: January 21, 2025