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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The earrings are great, I love them. However delivery was way to slow, also little information was available as to where the package was shipped n the process until the last 2 days.
It's a little smaller than I thought it would be but what really upsets me is how far out the pin protrudes once it is clapped. I am going to take it to my jeweler and see if they can put in a shorter pin so that the sharp point is not protruding 2 cms past the pin when closed. I am afraid I am going to poke myself when I am wearing it.
I bought a pendant, chain and earrings for my mother in law. Blown glass hearts in multicolor. They were beautiful and I wanted for myself!
Very smooth and nice workmanship. Pretty ring, not too long for my daughters' finger.
I have purchased or received as gifts several items from Ross-Simons. I am a very satisfied customer. Items are as described; believe the written description, not the pictures. Some pictured items seem to be enlarged to show detail. Measurements in the written descriptions are accurate.
Excellent experience and I would purchase again in the future.
The cross is beautiful but the chain is delicate. Overall a very good value.
Love the jewelry I've bought! All so beautiful and well made! Service was excellent!
Ordering is easy and the jewelry is beautiful. Delivery is quick.
Ordering products from this company through Amazon is much more convenient and easier than ordering direct off their website.
Am excited about the ring. I was a little taken back as the ring isn't as "brilliant" as I thought but it is still a beautiful ring.
I had to return the ring. It was just a little too big and I worried it would slip off my finger. I sent it back and reordered the next size down.
Beautiful experience great service love my purchase
The purchase was beautiful! Very satisfied!
Sterling silver blue sapphire and diamond ring is very pretty! The price was $89.00 and is well worth purchasing this ring...much prettier in person too! Glad I did!
Thank you, Ross-Simons...the ring is a little gift from you!
My order came quickly and is beautifull! It's very sparkly and looks like a real diamond!
I do really like the earrings, but I have to admit I expected them to be a bit larger in scale. When I first opened the package my first thought that these were made for little girls. I could just barely get them around my earlobe to fasten them. There were no pictures of models wearing them when I placed my order. I may end up gifting these to my niece.
Ordering was easy and shipping was quick. The pin looks well designed but seems pricey
Very satisfied customer here! Love the ring, necklace and the bracelet. Definitely will be ordering more!
Both rings surpass expectation. The purple turquoise is stunning! The tricolor enamel is excellent in design and craftmanship.
My billing and shipping address did not agree on your site
It should have only taken one click to fix esp as I use PayPal
Very easy to follow the instructions for ordering. I like the way the products are displayed on the website.I had very good experience on the website for ordering and displaying the products to select from.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
It is important to us that all of our customers receive their orders in a timely manner. We regret to learn the order was not received in the time frame you expected. We will inform our team. We are happy to learn that you love the earrings.