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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I've ordered jewelry fro RS for several years. I've always received my orders in a timely manner and returns worked out well. Also, I like the free shipping.
Customer service at Ross-Simons is always top notch; great communication, quick on-time delivery, & accuracy.
The only problem is judging the size & details of a piece from the catalog photos. Not always easy & can lead to disappointment when you see the piece in real life.
But returns are easy
Wonderful! The Blue Diamond Ring is Exquisite! I Love It! & Fast Delivery! How Do I Upload Pics?'
We quickly located a couple of jewelry pieces to be used for a gift. We placed our order and it was received in an expeditious manner. Our grand daughter loved everything.
Love the aqua color in the glass, I love the size of the ring,I'm happy with it.
This was a gift. I was exactly what I expected. Small fourteen k hoops...for every day wear. Perfect product!
It's convenient, with excellent products I have bought several pieces!
Extremely confusing (That was way more than 10 characters. What more do you want?)
I have an Affirm credit card now, so it took some time to begin using my card.
Being shopping with you for over 20 years, always satisfied
Lovely ring! True to size & very comfortable. Fast shipping.
Beautiful bracelet! Great customer service. Quality merchandise.
Online order and delivery all worked out fine. Customer assurance was very nice.
Easy to order. Quality is good. Advertising is good. Nice looking.
Was okay. Bought turquoise pendant from QVC long ago. Bought earrings x3 *- 3 yrs ago.
This is the second RS sterling silver bracelet that I have purchased in the past 6 months. Both bracelets are made in Italy, well designed, and beautifully crafted. The fit is perfect. I also appreciate the lovely box that the bracelets come in—perfect for gift giving!
Necklace was too long. Have sent necklace back via USPS. Waiting for exchange.
As always another beautiful piece at an excellent price point! Luv shopping experience!
When I made this purchase, I was supposed to receive a $50 off coupon for a future order and I've received no email or text or anything about the coupon.
Trying again, but honestly wear very little of my jewelry from Ross Simons, I'm not sure why. It never seems to live up to expecations for size, color and wearability.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members