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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Overpriced. Not worth the cost. No return on investment………
US mail left the package at my side door. Heavy winds blew it onto my back lawn. I only noticed it when I let the dog. Need to have people sign for such important packages.
Beautiful bracelet at a fair price… fast delivery and professional customer service.
Just placed my Christmas order… so far so good… I'll give a better review when order is received….
Returned one product because my wife wanted another. Return was hassle free and quick. The new product was also well handled and beautiful.
Same as above- Consistent, Fair, Reasonable, creative products. Easy checkout
As is our tradition, my sister and I get each other a Christmas gift. We each picked out a ring and we both are very happy with our new rings!
Earring jackets seem think and of poor quality. Will return them.
I want to give them jewelry worth keeping - elegant yet different enough to be special. I always find it.
This took me WAY too long to place an order. I got kicked out like 3 times, and then it kept on saying my zip code wasn't right. I almost gave up.
We regret the issue you had trying to place your order online. Customer experience is important to us and we use all feedback to make shopping online easier. We are glad that you were finally able to complete the order and hope you love the ring!
Love this company I have been shopping with them for years and have never had a problem!
Quality pieces, arrived quickly, beautiful packaging, and a great price!
No problems at all it was very easy to navigate your web site.
I have been a Ross- Simon's customer for 25+ years. Always receive a quality product.
Usually buy rings. Glad to see larger sizes that are not available elsewhere
I purchased 2 pairs of earrings. They were nicely boxed and I love both pairs. Items were as depicted online. Great quality, nice detailing.
Overall, everything worked out well. The package/necklace was delivered on time and I received what I ordered. I gave it 4 stars instead of 5 on the delivery because although the package arrived on time and was properly packaged, I didn't receive an email or text confirming the order. I was so afraid I had been "dooped" out of my money. The necklace is very pretty and a great length. I gave it 4 stars instead of 5 because the chain is very thin and I'm afraid it will break easily. The three butterflies are also very thin and I hope they don't bend. It was a gift for my daughter's birthday, so time will tell. Overall, very pretty and she really liked it.
Several rings - easy to use website, good quality products, excellent variety of merchandise
It was super easy for me to find a pair of lovely earrings for my best friend's birthday. Best of all, they were on clearance, but when they arrived they look like top quality to me. I know he will love them.
The ordering process is very easy. I am still learning to navigate this new website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see that you just placed this order you are referencing last night, and nothing has shipped out to you yet. We take all feedback seriously and hope you will give the jewelry a chance. We strive to offer the best value on all of our pieces; and offer a 30-day money back guarantee should you not be 100% satisfied. Private message sent.