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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,203
shipping
48
quality
10,017
This company responds to reviews on average within 3 days

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56,358 reviews
+39
How would you rate Ross-Simons?
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California
1 review
0 helpful votes
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Beautiful quality necklace chain
January 17, 2025

Necklace is very light, as the chain is delicate and was purchased to hold a pendant. There are no rough spurs or open links on this well made chain. It doesn't catch on clothing. However the clasp and attachment of clasp to the chain is too large to pass through the looped opening of the pendant. I'll have to take both pieces to a jeweler and see the best option for using them together. The chain is beautiful and was what I was looking for and ar a good price for the quality.

Date of experience: January 5, 2025
New Hampshire
1 review
0 helpful votes
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Great Shopping Experience
March 13, 2025

I had a fantastic shopping experience! The website was easy to navigate and showcased photos that helped me confidently choose the perfect earring backs. Overall, it made my shopping journey enjoyable.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Always satisfied
February 6, 2025

It's always a pleasure to buy from you. The pieces are simply gorgeous. The prices are great. Service was awesome. They matched the price in one of my items without any issues. Love this comoany!

Date of experience: January 27, 2025
California
1 review
1 helpful vote
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Snowflake necklace to try
January 8, 2025

Looking for snowflake necklace, Ross Simons looked like it might work. Received in excellent condition but it was a bit too large for me. Hopefully I will find a smaller one to exchange.

Date of experience: January 18, 2025
California
1 review
1 helpful vote
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Easy computer ordering
March 28, 2025

It was wonderful thank goodness easy. I'm 75 and mess up computer orders easily. Received my stack rings and love them. Thank you for the ease in ordering.

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
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Beautiful Necklace
January 9, 2025

Came quickly well packaged and in a pouch and lovely box. It was a gift for my friend's 80th birthday. She loved it but unfortunately I bought the wrong length beads for her wide neck (16") so I kept it for myself. It looks just like the photo and I plan on wearing it on New Year's Eve.

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Poor quality
March 12, 2025

Purchased a mesh ring because I needed the flexibility as my fingers often have been retaining fluid. After less than two weeks of wear, the mesh is falling apart, broken and cutting into my fingers. So I have already stopped wearing it.

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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Cloudy Diamonds
March 19, 2025

I realize the price was not overly expensive. I like the mechanics of the earring, but the diamonds are so cheap and cloudy it was disappointing. The only reason I am keeping them is because it is comfortable for my upper ear piercing.

Date of experience: March 9, 2025
Ohio
1 review
0 helpful votes
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Inaccurate
May 4, 2025

Never again will I order from here. I had hoped to order another bracelet and a pair of earrings, but thankfully I waited to see the quality of your product first. Not gonna happen!

Date of experience: April 24, 2025
Barbara J. Ross-Simons Rep
2 weeks ago

We offer a variety of diamonds at differing qualities, to accommodate most budgets. We always include the color, clarity and size of the diamonds in the Product Details section online. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.

Texas
1 review
0 helpful votes
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Beautiful Ring
May 12, 2025

I received the ring on the day it was supposed to arrive. It is a beautiful ring. This is just my second experience with lab grown diamonds, and so far I have been pleased

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Lovely bracelet
March 26, 2025

I have looked at a lot of claddagh jewelry over the years and they often look flimsy or poorly executed. This bracelet is well-made and the claddagh is very well done. I'm very pleased.

Date of experience: March 16, 2025
Georgia
1 review
0 helpful votes
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Great products and excellent service.
January 30, 2025

We quickly located a couple of jewelry pieces to be used for a gift. We placed our order and it was received in an expeditious manner. Our grand daughter loved everything.

Date of experience: January 20, 2025
Connecticut
1 review
0 helpful votes
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Diamond bracelet
January 31, 2025

US mail left the package at my side door. Heavy winds blew it onto my back lawn. I only noticed it when I let the dog. Need to have people sign for such important packages.

Date of experience: January 21, 2025
Illinois
1 review
1 helpful vote
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Earrings
April 14, 2025

My wife was wanting some pink earrings for breast cancer awareness. I came across some pink topaz earrings, which were very affordable, and she loves them!

Date of experience: April 4, 2025
Wisconsin
1 review
0 helpful votes
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Great prices and beautiful jewelry
April 5, 2025

Very pleased with my purchases! The pieces I bought are beautiful and good quality! I had to return a piece and the process was easy to do. Will order again!

Date of experience: March 26, 2025
Massachusetts
1 review
0 helpful votes
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Perfect petite huggie hoops
May 7, 2025

Not the first thing I have purchased from Ross-Simons and won't be the last. Everything is just as described and nicely packaged and arrives quickly. Just a good shopping experience.

Date of experience: April 27, 2025
North Carolina
1 review
0 helpful votes
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Very Quality
May 8, 2025

The jewelry I ordered was absolutely beautiful! They shipped my order very quickly and I received it just as described. I can't wait to order my next piece from Ross-Simons!

Date of experience: April 28, 2025
Arizona
1 review
0 helpful votes
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Green
May 8, 2025

Jewelry is beautiful, just like advertising, the colors were very dramatic, have being getting a lot of complaints, and I enjoy wearing them and the others I have purchased before.

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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Quality merchandise and attention to detail
April 28, 2025
Updated review

My online purchase was easy. Website filters helped me narrow down the gift items I needed. Delivery was timely. Jewelry was well protected and beautiful. The gift boxes are perfect.

Date of experience: April 18, 2025

I've heard good things about Ross-Simons from trusted...
April 17, 2025
Previous review

I've heard good things about Ross-Simons from trusted individuals and decided to check their website for some gifts. I look forward to receiving my order and gifting my choices.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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I love the simplistic look of these earrings that work with white and yellow gold jewelry. Comfortable to wear and easy on and off. I would recommend them to everyone.

Date of experience: February 14, 2025