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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Beautiful bracelet and super fast delivery. Have received many compliments since wearing it.
Great price and fast delivery. Perfect for every day wear. Love them
I am new to buying with Ross-Simons, and I have to say I love it so far. I am on the site daily just to see new finds and can't wait to buy more!
Ross Simmons has quality merchandise, and I have purchased items for years. This is the first time that I wasn't happy with how tiny the 14k charm is. The necklace i purchased is lovely though.
This necklace is so much smaller than the picture. I hardly think it is worth the price I paid. This is my first disappointing purchase from Ross Simons. Thank God they are letting me return it.
Easy as pie to order! From the phone to my doorstep. To match up with the first band I bought 8 years ago.
These earrings are very nice and the perfect size. Great for everyday wear.
Very pretty. Ring It's the right size and color so beautiful I love it
Easy to find a pendant that matches the earrings I bought at a craft market.
Great service and liked my purchase!
Have ordered a few things and they were great prices!
I was looking for a blue topaz pendant, found this on the Ross Simons website and bought it. I have the same pendant in yellow topaz and am very happy with it. The pendant was super pale and the chain was quite inferior. I returned it the same day it was delivered to me. Ross Simons should do better.
We appreciate the feedback regarding the pendant. We report all concerns with our pieces to our team, who will inspect them to make sure they meet our quality expectations. We always want our customers to love their pieces and offer 30-day returns.
The ruby necklace I ordered is a beautiful necklace. I received it in a timely manner. Would definitely recommend Ross-Simmons
My items are beautiful and arrived on time. This is my second purchase. Both experiences were great.
These earrings are so light & beautiful! I love wear them, & get so many compliments.
The bracelet i ordered months ago did fall apart within days so that wasn't a good experience but this ring and earrings are beautiful
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always want our customers to love their pieces, and if they don't we offer 30-day returns or exchanges. We understand it can be challenging to depict size online, and include product dimensions in the Product Details section, as well as show a picture of the piece shown to scale on a model. We hope you find something else you love.