Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Jean P.
Unfollow Jean P.
Share Review
Report Review

Diamond and Emerald Bracelet
April 5, 2025

Loved the bracelet, great service.did everything on line.

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
Follow Rabita J.
Unfollow Rabita J.
Share Review
Report Review

Beautiful!
April 5, 2025

Beautiful bracelet and super fast delivery. Have received many compliments since wearing it.

Date of experience: March 26, 2025
Arizona
2 reviews
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

Very dainty and pretty
April 4, 2025

Great price and fast delivery. Perfect for every day wear. Love them

Date of experience: March 25, 2025
Tennessee
1 review
1 helpful vote
Follow Aspen K.
Unfollow Aspen K.
Share Review
Report Review

Easy Peazy
April 4, 2025

I am new to buying with Ross-Simons, and I have to say I love it so far. I am on the site daily just to see new finds and can't wait to buy more!

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Ross Simmons has quality merchandise, and I have purchased items for years. This is the first time that I wasn't happy with how tiny the 14k charm is. The necklace i purchased is lovely though.

Date of experience: March 25, 2025
South Carolina
1 review
0 helpful votes
Follow Emily N.
Unfollow Emily N.
Share Review
Report Review

The picture was deceiving
April 4, 2025

This necklace is so much smaller than the picture. I hardly think it is worth the price I paid. This is my first disappointing purchase from Ross Simons. Thank God they are letting me return it.

Date of experience: March 25, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We always want our customers to love their pieces, and if they don't we offer 30-day returns or exchanges. We understand it can be challenging to depict size online, and include product dimensions in the Product Details section, as well as show a picture of the piece shown to scale on a model. We hope you find something else you love.

Georgia
1 review
0 helpful votes
Follow Brent A.
Unfollow Brent A.
Share Review
Report Review

Great quality for the price
April 4, 2025

Easy as pie to order! From the phone to my doorstep. To match up with the first band I bought 8 years ago.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

Beautiful
April 4, 2025

I bought this for my Granddaughter. It's lovely and has adjustable length to wear with different neck lines.

Date of experience: March 25, 2025
Louisiana
1 review
0 helpful votes
Follow Audrey L.
Unfollow Audrey L.
Share Review
Report Review

Gold Loop Earrings
April 4, 2025

These earrings are very nice and the perfect size. Great for everyday wear.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
Follow Keeraya P.
Unfollow Keeraya P.
Share Review
Report Review

Very pretty. Ring
April 4, 2025

Very pretty. Ring It's the right size and color so beautiful I love it

Date of experience: March 25, 2025
Mississippi
1 review
0 helpful votes
Follow Wendi L.
Unfollow Wendi L.
Share Review
Report Review

It's ok
April 4, 2025

It's ok; stones are not bright and the chain appears flimsy and cheap

Date of experience: March 25, 2025
California
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Share Review
Report Review

Beautiful Keshi pearl pendant!
April 4, 2025

Easy to find a pendant that matches the earrings I bought at a craft market.

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
Follow Glenda B.
Unfollow Glenda B.
Share Review
Report Review

I was disappointed in the quality of the ring. The baguettes were different sizes, no sparkle, and not symmetrical. This affected the whole look of the ring.

Date of experience: March 25, 2025
Oregon
1 review
0 helpful votes
Follow Carrie B.
Unfollow Carrie B.
Share Review
Report Review

Great service and liked my purchase!
Have ordered a few things and they were great prices!

Date of experience: March 25, 2025
Rhode Island
1 review
0 helpful votes
Follow Jean B.
Unfollow Jean B.
Share Review
Report Review

Disappointing Jewelry
April 4, 2025

I was looking for a blue topaz pendant, found this on the Ross Simons website and bought it. I have the same pendant in yellow topaz and am very happy with it. The pendant was super pale and the chain was quite inferior. I returned it the same day it was delivered to me. Ross Simons should do better.

Date of experience: March 21, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We appreciate the feedback regarding the pendant. We report all concerns with our pieces to our team, who will inspect them to make sure they meet our quality expectations. We always want our customers to love their pieces and offer 30-day returns.

Oklahoma
1 review
0 helpful votes
Follow CAROLE H.
Unfollow CAROLE H.
Share Review
Report Review

Efficient, and quick delivery, exact timing as promised. Easy to use website as well.

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
Follow Diana M.
Unfollow Diana M.
Share Review
Report Review

Ruby necklace
April 4, 2025

The ruby necklace I ordered is a beautiful necklace. I received it in a timely manner. Would definitely recommend Ross-Simmons

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

Happy customer
April 4, 2025

My items are beautiful and arrived on time. This is my second purchase. Both experiences were great.

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

Love the style & color!
April 4, 2025

These earrings are so light & beautiful! I love wear them, & get so many compliments.

Date of experience: March 25, 2025
Indiana
1 review
0 helpful votes
Follow Sherri H.
Unfollow Sherri H.
Share Review
Report Review

Both pieces are beautiful
April 4, 2025

The bracelet i ordered months ago did fall apart within days so that wasn't a good experience but this ring and earrings are beautiful

Date of experience: March 25, 2025