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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Not good. Cheap merchandise. Would not recommend. From ordering to receiving, it took 10 days, very unacceptable in these days of overnight shipping.
Great value beautiful product ‍ wear them often. Will order again
I have ordered numerous times and always have great success. Unfortunately I did like my most recent order. Not Ross-Simon's fault, product was as described. I simply did not pay close attention to the details of the product
All was resolved in a professional, kind and timely manor. Will feel good about reaching out again, if need be.
We see that you did successfully sign up for texts and emails, and we have applied the discount to your order. A link with the attached code is sent to you after signing up. This code then needs to be entered into the section labeled "offer code" to be applied properly. Private message sent.
I received the glass butterfly necklace as a birthday gift, and I'm absolutely over the moon about it! It's so stunning that I can hardly wait to wear it—it's like wearing a piece of art!
The diamond heart charm is just beautiful, it looks so wonderful on my bracelet.
It beautiful on both sides, very happy either way my purchase.
We are thrilled to learn that you love the Diamond Heart Charm! It is a beautiful piece.
Love these silver hoop earrings.perfect size for me n not heavy.not weighing down on ears
These earrings are beautiful. The pearls are large and stunning.
I love your products and have never had any issues! The necklace is absolutely beautiful and sparkly!
The package was delivered but I had to go to your web site to figure out when it was shipped and to track it.
Great quality beautiful bracelet easy to order and not along wait time to receive it.
High quality,beautiful jewelry,great service. Love Ross Simon.
I felt for the price it was a nice selection. I've received several compliments already.
The bracelet is absolutely gorgeous! I can't stop looking at it. I'm delighted with this purchase!
Just as expected! I do not want to have to do a survey after every purchase, otherwise I won't purchase anything.
Order was easy. I love my bracelet! Quality is. Very nice and I war it all the time.
This is my second purchase Ross & Simon. I have been so pleased with all of my jewelry pieces! I will be a lifetime customer.
I love the necklace BUT the clasp is too hard to get connected so I put a new larger clasp on the end and it works great now. I know that clasp keeps it secure but if you can't get it connected it wont work.
I would suggest a clasp that is more user friendly.
I ordered a moonstone ring, and the "moonstone" had no color, no character, no chatoyance.
I have already returned it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that there was a delay in the delivery of your necklace. It is important to us that all of our customers receive their pieces in a timely manner. Most pieces that ship on a free standard shipping are received within 6 business days. We do offer faster shipping options, such as 2-Day and Overnight, for an additional fee. Private message sent.