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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Picture of ring and the actual product was different. Ring looks very cheap and not happy with product...
Easy ordering. Shipped promptly. Gift for someone special.
Gorgeous jewelry. The earrings are perfect and match so many outfits that I have,
Beautiful bracelet. Love the colors of the scarabs and the fit is perfect.
I love my rings. They arrived early than expected. Definitely will be getting more jewelry for here [ross-simons.
Lots of beautiful jewelry to choose from! Highly recommend!
The service was great but the cross pendant didn't move smoothly on the chain.
I have been looking for a Compass charm for a while. This is the perfect size and was exactly what I was looking for. I also purchased the lapis beads. The compass is the perfect addition to this ensemble. I truly love them both.
I am impressed with the choices, styles, price points and overall options. The website makes it very easy to navigate and search for what you are looking for - yay me!
My mom loved the bracelet and she said it was amazing quality
The item arrrived quite soon after I ordered
It. It was packaged very nicely and safely.
Daughter was very pleased with her new necklace, perfect size and nice quality.
I ordered a sterling silver necklace for my daughter's birthday. Within 2 days it looked tarnished and had scratches. My best friend recommended this site as she orders frequently. Me on the other hand, will not. Loved the necklace, disappointed in the quality.
I had ordered a pair of these earrings a couple of years ago. Recently one of the stones had fallen out. I couldn't go without them, so I purchased another pair.
A great company with quality pieces and excellent service!
So glad I found this site! This was my first order, I ordered the "bow 10kt ring" and absolutely love it. Browsing products was fun as the site is real nice, ordering was easy and the product packaging is gorgeous, better than Kendra Scott. I ended up ordering another ring and will start looking at bracelets. Thank you Ross-Simons BYE Kendra Scott :) This is much better quality.
Product was even better than what was depicted. Exceeded my expectations.
The earring were smaller than I expected. But I still like them.
Found precisely what I was seeking, reasonably priced, quick ship, great packaging and fantastic product. Perfect!
Had a glitch in my check out. Reached out to them. They resolved it. Happy customer
We regret to learn that there was an issue applying the offer code to your order. The code would need to be entered on the Shopping Bag page in the Offer Code box. Please be sure when entering the code there are no spaces in the code. If you have any questions regarding an offer code or need assistance with placing an order, please reach out to our team at 800-835-0919. We have applied the offer code to your order. A private message has been sent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue with the necklace. This isn't typical and not the experience we want for our customers. We see that you have reached out to our customer service team who assisted you with a return. We hope to regain your trust. Private message sent.