Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Gloria G.
Unfollow Gloria G.
Share Review
Report Review

Disappointed.
April 7, 2025

Gold bracelet was flimsy. But Ross Simon's customer service representative was very nice and helpful. She gave me a return number to track my return of the product. It did cost me $27 to send it back UPS insured.

Date of experience: March 28, 2025
Rhode Island
1 review
0 helpful votes
Follow Simone P.
Unfollow Simone P.
Share Review
Report Review

Lovely earrings
April 7, 2025

Ordered these hoping they'd be as vibrant as they appeared onscreen. They are very colorful and very light weight.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow Randi D.
Unfollow Randi D.
Share Review
Report Review

100 % SATISFACTION
April 7, 2025

I have always been satisfied with my Ross-Simons purchases

Date of experience: March 28, 2025
Oklahoma
1 review
0 helpful votes
Follow Denise K.
Unfollow Denise K.
Share Review
Report Review

Easy ordering excellent product choices! No issues at all easy delivery!

Date of experience: March 23, 2025

Easy check out!
December 28, 2024
Previous review

Easy check out!

Date of experience: December 18, 2024
New Jersey
1 review
0 helpful votes
Follow Nanci C.
Unfollow Nanci C.
Share Review
Report Review

Great experience.
April 7, 2025

Have always been satisfied when making purchases. Customer service is excellent.

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
Follow Erika L.
Unfollow Erika L.
Share Review
Report Review

On Tuesday I ordered a personalized gift I needed for Friday! I paid the rush delivery fee and got it by Friday! It was beautifully packed. I wrapped and presented it during a party. No one would ever think it was a last minute order! Thank you!

Date of experience: March 28, 2025
Virginia
1 review
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

Love it
April 7, 2025

This was exactly what I was looking for. The size of the chain links is perfect. Not too big or too small. Stands out nicely

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
Follow Kathryn S.
Unfollow Kathryn S.
Share Review
Report Review

Really good deal
April 7, 2025

Very happy with the ring and necklaces. They are lovely and were a great value, especially at the price.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
Follow Maureen C.
Unfollow Maureen C.
Share Review
Report Review

Ring w bling
April 7, 2025

It came very quickly and I absolutely adore it. It's gorgeous thank

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
Follow Barbara L.
Unfollow Barbara L.
Share Review
Report Review

Pretty
April 7, 2025

Ring very pretty
Wish it had been wider instead of deep
Picture was deceiving

Date of experience: March 28, 2025
California
1 review
1 helpful vote
Follow Rosa P.
Unfollow Rosa P.
Share Review
Report Review

Beautiful Quality Bracelet
April 7, 2025

I purchased the byzantine small bracelet in gold over silver. It seems to be of very good quality and looks sturdy with a good clasp.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow Cindi W.
Unfollow Cindi W.
Share Review
Report Review

TINYEST EARINGS EVER
April 7, 2025

THE BEAUTIFUL EARINGS I THOUGHT I ORDERED, WERE SO TINY NOT LIKE PICTURED AT ALL.
I COULD BARELY SEE THE ITEM AND DEFINITELY COULD NOT PUT THE EARING IN THE FLAT STUD, IMPOSSIBLE. A DIFFERENT SORT OF BACK WOULD HAVE TRULY HELPED. IF THAT WAS THE CASE I WOULD HAVE KEPT THE BEAUTIFUL TINY EARINGS.

Date of experience: March 28, 2025
Massachusetts
1 review
0 helpful votes
Follow B G.
Unfollow B G.
Share Review
Report Review

Pearl Set
April 7, 2025

I bought the set that included a necklace, earrings and bracelet. The set was beautiful.

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
Follow Ilene F.
Unfollow Ilene F.
Share Review
Report Review

Beautiful chain
April 7, 2025

Although the chain is beautiful, Ross Simon's needs to have a lobster catch that is larger. The lobster catch that is there now is tiny and not user friendly

Date of experience: March 28, 2025
New Jersey
1 review
0 helpful votes
Follow Bernadette K.
Unfollow Bernadette K.
Share Review
Report Review

Bracelet
April 7, 2025

Deciding which bracelet to get for a gift wasn't easy. That's because I had several to choose from. When I received the bracelet I had a hard time wanting to give it up. I loved it!

Date of experience: March 28, 2025
Georgia
3 reviews
3 helpful votes
Follow Judith G.
Unfollow Judith G.
Share Review
Report Review

Very pretty
April 7, 2025
Updated review

The ring is beautiful. Since my birthday is in May and my birthstone is emerald I thought it would be perfect.

Date of experience: March 28, 2025

Good experience
December 6, 2024
Previous review

I've been ordering drone Ross Simon's for years and haven't had any problems. I love their jewelry.

Date of experience: November 26, 2024
Virginia
1 review
0 helpful votes
Follow Rhonda G.
Unfollow Rhonda G.
Share Review
Report Review

Beautiful necklace.
April 7, 2025

It was as advertised and looks wonderful. I was able to hang a charm in remembrance of my late husband, celebrating 51 years of marriage.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
Follow Paula S.
Unfollow Paula S.
Share Review
Report Review

As advertised
April 7, 2025

Ring is just what I wanted. Ring sizing was easy. Shipping was faster than expected

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
Follow Rosa R.
Unfollow Rosa R.
Share Review
Report Review

Beautiful
April 7, 2025

The cross and necklace I received were beautiful. It comes in a small plastic resealable bag and that is inside a velvet pouch. The pouch and bag are then inside the usual and very elegant Ross-Simons black box. Great presentation.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

Love my cross necklace
April 7, 2025

I wanted a simple but well made cross necklace. This was exactly what I had in mind. Its ovely, clasp is easy.

Date of experience: March 28, 2025