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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Found this ring on a Facebook ad. Loved the ring and ordered it. The ring arrived in just a few days and I love it!
Beautiful ring! Very satisfied with the ease of ordering, and the quick arrival of my purchase.
Thank you!
My 3rd necklace I've purchased from RS for graduation gifts for my granddaughters 1 more to go. Very satisfied, great quality, beautifully crafted.
I was pleased with my ring and earring purchase and the price was good. With that being said, the cost effective design meant I already lost one of the small diopsides on the frog the sits on my ring.
Excellent service every time I've order and I've ordered about 5 times.
This is the first time I bought a price of jewelry on line
I was so happy when I saw how pretty it was in person
I have several pieces and inherited some from my mother. They are all top quality, never an issue with any of them. All are just beautiful.
Love shopping at Ross. It's been awhile since my mom and I shopped Ross. Happy to be back!
I ordered 4 rings. 3 were very nice, one was a dud.
The three stone emerald, the Ruby with topaz and the topaz/sapphire were all as described. The London blue topaz solitaire was not great. The blue color saturation was in a circle around the outside of the stone and the center was clear with a hint of brown.
I am working on returning it- but I am having a terrible time getting a return confirmation number.
Received my ring in two days special delivery. It was packaged very nicely.
Products are gorgeous. Quality is nice. I'd order more items in the future.
It is always fun to look through the new items available. It is easy to shop and the prices are very reasonable.
When i received the necklace for my grandaughters 18th birthday the chain was a big ball of knots, took me and hour and half to get 75 % of the knot out and my son another 45 min to get it down to one knot that if i cant get out i will be sending back! Very poor way of sending a necklace in a bag when the chaing sould be secured. I'm sure this was sent back to you from another buyer and then sent back out to me. If I did not need it to give as a gift i would not have spent this much time on it!
My products were nearly returned because it is marked as signature required and you do not allow changes in delivery time or place through the UPS app. Also, I received two products that are the wrong size.
Orders of high value are sent signature required, to ensure that the recipient receives the product safely. This is typically noted on the order confirmation. We understand that it can be difficult for people who work to be home to sign for their pieces, and we suggest if this is the case to have the piece sent to a work address or to a trusted friend/family member who can sign for the piece and hold it for safekeeping. Once the product ships, if there is a problem with delivery, call us directly at (800) 835-0919 so we may assist with re-routing the package. Private message sent.
I ordered a size 8 ring. The order came with a size 7 ring. It will not fit on my finger.
We regret that your ring does not fit properly. We did size this to an 8 before it shipped. Of course, we will make it right, as we want you to love the ring! Private message sent.
The rings I ordered were very small. I knew they were 2mm, however, I did not realize the pink enamel would be barely visible. Am still considering returning the rings. They were cute online when I saw them but when they arrived I could hardly tell there was any pink enamel on the rings at all. You'd really have to look close up to the rings to notice the tiny amount of pink.
My granddaughter received this necklace and earrings for her 18th birthday. She is very particular what she likes and this "fit the bill" to a T. She loved it so much, she even wore it to her Prom last night and looked simply gorgeous.
Looking for graduation gift, found it, received it in a timely manner. Beautiful jewelry. Very pleased.
Thank you.
I had a small issue with the website. Customer service responded quickly and resolved the problem.
The welcome codes are issued to first-time customers who sign up for emails and texts. If you did not receive a code, or are unable to use a code, it is typically because you have ordered with us before. Private message sent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
In order to receive a return reference, please search Order Lookup on our website. In the section marked Check Orders and Returns, enter your order number and zip code. This will bring you to your order where you may start your return. Private message sent.