Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering on time was easy and the item arrived on time. No issues
Though the gold band is very thin (1/16"), I knew that when I ordered the band, and it is exactly what I wanted!
Baroque Pearl earrings to match a pendant that I already owned, found just the ones, gorgeous and unusual.
My favorite piece of jewelry. Bought it once, and lost it. Gave up searching and splurged on another. Longer chain fits better. My goal was to get 2 more for earrings. Sounds crazy. But it is a perfect representation of my Turkish Angora cat, Fluffy. I'll be watching your ads very closely...
The ordering experience was very easy, and the product was exactly as described and expected.
I was surprised and delighted to find that Ross-Simons offers Turquoise stones set in Gold Vermiel for a real upgrade in look and style! Thank you! Hoping more of this will be continued in a variety of pieces!
Very please with Ross and Simon. Hope to do business with them again.
My wife was disappointed with some of the pieces ranging from color to size of item. We initiated a return.
Perfect match for a pair of onyx earrings that I bought at RS before. Beautiful and delicate.
I have purchased more then one of these rings and it's a beautiful ring that for some reason the same stone from ring to ring seems to fall out.
Nice necklace but chain got tangled in knots during shipping. More care needs to be done with packaging to prevent this.
The earrings did not have secure latches so I have returned them. They were very pretty, however!
As a fan of the Kennedy family, I was pleasantly surprised to see that a replica of Jackie's ring was being sold! It's so gorgeous!
Shipping Date to be delivered was change two times. Each time adding a extra day
Got to pick out my own B-day present. So pleased with this ring. Setting just the right size. Very happy birthday!
Love my bracelet, the right size for me. I wear it everyday now
I wish I could have order it in my size but wear it on my middle finger.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Since this whimsical ring is on clearance there are only a few sizes left, so we regret that the ring size you wanted was not available. We are glad to learn that you can wear it on an alternate finger, and hope you enjoy it for years to come!