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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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My first ring was gorgeous yet didn't quite fit. I talked with customer service, they immediately started a return. Then I ordered another band, Moissanite, it arrived and I wear it every day. The stones are brilliant in color, clarity n cut. I plan to wear this band in place of my diamond band when travelling. My husband couldn't tell the difference! I shall return again! Thank you!
My experience ordering was great, received
Item very quickly!
Beautiful ring. Fits just right. Fast shipping. Love it. Thank You
This came quickly once ordered. Very pretty😊
Green is my fav color & am really enjoying wearing it. I love 💚 emeralds.
Ordering was super easy and price was great! Looks diamonds but a much better price. Will enjoy wearing it for sure!
I am happy with the quality of this necklace. It is substantial in weight and very feminine and pretty to look at. Hope it will wear well. So far I am happy with it.
Absolutely lovely. It reminds me of my beautiful baby, Tia. I lost her in January.
Jewelry is affordable from other stores. I got what I wanted!
Easy to select by all the information that they give.
I lost my little miniature schnauzer to pancreatitis in January. Miss him so. The paw print bracelet does help soothe me. I have a new co pup but it isn't the same. Thank you for the engraving!
Shipping pretty fast. No complaints. Reasonable priced. Everything was handled smoothly.
Very easy online ordering and item is just as pictured. Turn around time was amazing!
The opal was smaller than I anticipated. The band is quite thin. I'd say this is better suited to be a child's ring. I don't believe it is worth the amount paid.
It never fails that when I want to search for my wife's daily jewelry collection Ross-Simons always have what I'm looking for.
Thank you for being a valued customer!
I love my gifts! 🎁 I look forward to enjoying my earrings and necklace for years to come!
Exactly as I expected. The diamonds are sparkly and oh so cute. I love them.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. We have reached out to assist with a return.