On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was disappointed to discover the items were made in China.
Both pieces I ordered are gifts and both are absolutely beautiful.
I bought his bracelet for a gift. It was exactly what I was looking for and it was on sale which was an extra bonus.
Great and there should not be any type of length to write about it.
I've purchased jewelry from Ross-Simon's for years. I've always been pleased with their products.
Great shopping experience, packaging, communication regarding shipping.
Good quality will love to order again and tell my family and friends
It was easy to navigate the site and I am pleased with my purchase.
NA unable give further information already described my experience
Good quality, great prices and fast delivery. Have placed many orders, always a good experience. Keep up the good work.
Exactly the right size and beautiful in color. It is very classy, but very stylish.
Excellent service. Beautiful and great quality. Exceeded expectations.
Easy order fast shipping product as described will shop here again
The two pair of earrings I ordered were exquisite. Looked better than pictured.
I absolutely love my new ring. Subtle but still an eye-catcher!
Great service, easy to use website. Beautiful quality rings!. Love them!
Will Always buy from them. Best value and Beautiful jewelry.
I have purchased numerous times from Ross Simon, excellent service!
Was looking for a toe ring and found it on your site. Love it! Was just like the description. Perfect!
I was given this site from my mom. She had purchased from them before. It was very easy to navigate and find what I wanted. Great prices and the jewelry is stunning. Will be shopping again soon.
All was fine when ordering and receiving product, but I was very disappointed in the quality.
We regret to learn about the issue with your bracelet. We take quality very seriously and would like to resolve this for you. You may reach out to our customer service team at (800) 835-0919 so we may arrange a refund or replacement. Private message sent.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
While many of the pieces we carry do come from all over the world, the two pieces you purchased were made in the USA. If you were looking at the small label on the back of the box that states "Made in China" that refers to the box, not the jewelry. Private message sent.