Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow NANCY T.
Unfollow NANCY T.
Share Review
Report Review

A wonderful Experience.
April 22, 2025

When I saw this necklace on clearance, it was the first time I had seen it. The price was great so I purchased it as a congratulations present for my daughter who had been inducted into the Doctorate Honor Society. It arrived in time for her to wear it to the ceremony. The tracking process for the purchase was easy and clear. It actually arrived before initially promised!

Date of experience: April 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Edna W.
Unfollow Edna W.
Share Review
Report Review

Somewhat disappointed in the look.
April 22, 2025

The ordering process was very simple and easy and the bracelet arrived fairly quickly.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

A wonderful company to purchase from
April 22, 2025
Updated review

I have purchased a number of items from your company and every piece of jewelry has been lovely and service has been excellent and prompt

Date of experience: April 12, 2025

Very easy to use their site
March 7, 2025
Previous review

Very easy to use their site.

Date of experience: February 25, 2025
Pennsylvania
1 review
1 helpful vote
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Always was satisfied until today!
April 21, 2025

Don't like this necklace in person. Was very disappointed.

Date of experience: April 11, 2025
Ohio
1 review
1 helpful vote
Follow Chelsey P.
Unfollow Chelsey P.
Share Review
Report Review

Fast delivery
April 21, 2025

Great delivery time! Fast shipping no flaws and timely updates!

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
Follow nicole c.
Unfollow nicole c.
Share Review
Report Review

Great piece
April 21, 2025

High quality. Love it and get many compliments. Comfortable fit.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
Follow janet B.
Unfollow janet B.
Share Review
Report Review

Good company
April 21, 2025

Order shipped quickly and received it in a timely manner. It is very delicate and hopefully it holds up.
I've received compliments of how attractive it look on my arm.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Good experience
April 21, 2025

It was excellent. Package arrived in a couple of days. Packaging very nice. Would make a great gift.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
Follow Celeste S.
Unfollow Celeste S.
Share Review
Report Review

Ordering from Ross Simons
April 21, 2025

Easy to order, ships quickly. Productive is very nice, looks pretty and feels good on my skin

Date of experience: April 11, 2025
Oklahoma
1 review
0 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Share Review
Report Review

Love!
April 21, 2025

Super happy with this purchase! The earrings are amazing and I love love love them!

Date of experience: April 11, 2025
Oregon
1 review
0 helpful votes
Follow Marycatherine L.
Unfollow Marycatherine L.
Share Review
Report Review

NOT AS NICE AS I EXPECTED
April 21, 2025

I THOUGHT IT WOULD BE HEFTIER THAN IT WAS; IF WAS MUCH NARROWER AND THINNER MATERIAL THAN I EXPECTED; PROBABLY NOT WORTH WHAT I PAID FOR IT

Date of experience: April 11, 2025
Barbara J. Ross-Simons Rep
10 months ago

We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier.

Virginia
1 review
0 helpful votes
Follow Ann b.
Unfollow Ann b.
Share Review
Report Review

Quality
April 21, 2025

Dainty and quality earrings. Love how sturdy earrings are to prevent easy fallout.

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

Lovely
April 21, 2025

Lovely product. Good value. Great with matching necklace.

Date of experience: April 11, 2025
New Hampshire
1 review
0 helpful votes
Follow Caroline D.
Unfollow Caroline D.
Share Review
Report Review

Jumping thru Hoops
April 21, 2025

Products are mediocre. Gold chips off or wears off. If one purchased the warranty, then you get credit to purchase a new bracelet. You have to repurchase the warranty. Going thru Extend is a pain. The customer has to do everything. They don't assist like they used to

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Lapis bracelet
April 21, 2025

Purchased a lapis bracelet on Amazon for my wife. The bracelet was too large. My wife went to your website and found a smaller one that Amazon did not have. I returned that which went direct to you and ordered the right one. The price was enter and the return was simple. Will go directly to you for future jewelry orders. Thanks very much.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
Follow Lynn M.
Unfollow Lynn M.
Share Review
Report Review

Baby sized earrings
April 21, 2025
Updated review

Very small, expected a larger loop.
……………………………………………..

Date of experience: April 11, 2025

Wish they would offer earrings in solid gold or white...
April 11, 2025
Previous review

Wish they would offer earrings in solid gold or white gold.

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
Follow Pamela J.
Unfollow Pamela J.
Share Review
Report Review

Great quality
April 21, 2025
Updated review

The site is user friendly. A lot of merchandise to choose from. It was great. Thank you

Date of experience: April 11, 2025

User friendly
April 11, 2025
Previous review

User friendly

Date of experience: April 1, 2025
New York
1 review
1 helpful vote
Follow LUCILLE S.
Unfollow LUCILLE S.
Share Review
Report Review

Great quality at good prices.
April 21, 2025
Updated review

I have been ordering from Ross Simms for many years. Always quick delivery and never disappointed!

Date of experience: April 11, 2025

Website was easy to navigate and the sale prices were...
April 10, 2025
Previous review

Website was easy to navigate and the sale prices were great.

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
Follow Catherine D.
Unfollow Catherine D.
Share Review
Report Review

Sterling silver cubic zirconia ring, emerald cut.
April 21, 2025
Updated review

Absolutely beautiful ring! Great quality & value, speedy delivery. Highly recommend!

Date of experience: April 11, 2025

So far great, further comment upon arrival!
April 11, 2025
Previous review

So far great, further comment upon arrival!

Date of experience: April 1, 2025
California
1 review
0 helpful votes
Follow Constance C.
Unfollow Constance C.
Share Review
Report Review

My experience
April 21, 2025

It was a positive experience from beginning to end. The pendant arrived in a timely manner. I was just a little disappointed that the pendant wasn't a little bigger. The pendant is nice and I am keeping it.

Date of experience: April 11, 2025