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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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When I saw this necklace on clearance, it was the first time I had seen it. The price was great so I purchased it as a congratulations present for my daughter who had been inducted into the Doctorate Honor Society. It arrived in time for her to wear it to the ceremony. The tracking process for the purchase was easy and clear. It actually arrived before initially promised!
The ordering process was very simple and easy and the bracelet arrived fairly quickly.
I have purchased a number of items from your company and every piece of jewelry has been lovely and service has been excellent and prompt
Don't like this necklace in person. Was very disappointed.
High quality. Love it and get many compliments. Comfortable fit.
Order shipped quickly and received it in a timely manner. It is very delicate and hopefully it holds up.
I've received compliments of how attractive it look on my arm.
It was excellent. Package arrived in a couple of days. Packaging very nice. Would make a great gift.
Easy to order, ships quickly. Productive is very nice, looks pretty and feels good on my skin
I THOUGHT IT WOULD BE HEFTIER THAN IT WAS; IF WAS MUCH NARROWER AND THINNER MATERIAL THAN I EXPECTED; PROBABLY NOT WORTH WHAT I PAID FOR IT
Products are mediocre. Gold chips off or wears off. If one purchased the warranty, then you get credit to purchase a new bracelet. You have to repurchase the warranty. Going thru Extend is a pain. The customer has to do everything. They don't assist like they used to
Purchased a lapis bracelet on Amazon for my wife. The bracelet was too large. My wife went to your website and found a smaller one that Amazon did not have. I returned that which went direct to you and ordered the right one. The price was enter and the return was simple. Will go directly to you for future jewelry orders. Thanks very much.
Very small, expected a larger loop.
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Wish they would offer earrings in solid gold or white gold.
The site is user friendly. A lot of merchandise to choose from. It was great. Thank you
I have been ordering from Ross Simms for many years. Always quick delivery and never disappointed!
Website was easy to navigate and the sale prices were great.
Absolutely beautiful ring! Great quality & value, speedy delivery. Highly recommend!
So far great, further comment upon arrival!
It was a positive experience from beginning to end. The pendant arrived in a timely manner. I was just a little disappointed that the pendant wasn't a little bigger. The pendant is nice and I am keeping it.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier.