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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The tennis necklace is wonderful. However, I would need a 18 or 20 inch. Is this an item I can buy an extender for. Or what would you recommend. Thank you in advance. Please call or text with your suggestions. Carolyn Jones
Product quality is great. Paid extra for overnight shipping but it still took an extra day. That kinda sucked since it was a gift.
Never been disappointed. I have several pairs of earrings from R/S..
Good online, experience product shipping, notifications updates was good
I ve returned them. Not happy with the quality, very flimsy I frequently shop Ross Simon's and this is my first return
See above. Have never had a problem with any item that I have ordered from Ross-Simons. That is why I will continue to be a repeat customer.
I got the 1/2 carat silver station bracelet. It will be a beautiful, yet understated, accessory to wear for any occasion or just for everyday.
Arrived on time and beautifully boxed. Disappointed in bracelet itself. It's a graduation gift for my granddaughter and does not meet my expectations. Chain is rather cheap looking and infinity design appears dull. Had hoped it would have been nicer for a gift.
I've placed two orders with Ross-Simon. Both were received quickly and without incident. The jewelry is nicely packaged and is of excellent quality.
These are so pretty and arrived very quickly! They seem to be made of high quality materials and I love the way they snap closed.
I had to return the ring because the sizing was too small. Ooo
My past experiences with RS have been very good. I was very disappointed when one earring in my recent purchase ended up with a broken hinge on its first wearing. There is no way these earrings can be worn again. Big waste of money. Too bad.
We regret the issue you had with the clasps on one of your earrings. This isn't typical nor the experience we want for you as our customer. You may certainly return the defective pair to us for a refund or exchange within 30-days of purchase. We see that you ordered several pairs of earrings on this order. Please reach out to us at (800) 835-0919 with the item number of the piece and we will assist you.
The necklace was exactly as pictured. It was exactly what I wanted.
Easy, quick and a price I could afford. Sometimes the heart wants what that wallet can't give
You didn't have any more of the ring I wanted in a size 7 so I got this one. Hope your product is as good as the reviews.
Very pretty ring. Smaller than expected. Not sure the turquoise is genuine. Still very nice.
Not happy with earrings, but at least they let you return them
I feel that the ads are deceiving. Actually ring is much tinier than it looks in the photos. In the photo the pearls are easily visible. In the actual ring you can hardly tell they are there.
The ring is pretty but I thought I would be able to see the pearls. They really don't add anything to the ring.
The photographs are enlarged online, to show detail. We understand because of this it can be challenging to depict actual size, and we always include the product dimensions in the Product Details section as well as include a photograph shown to scale of the piece on a model.
A smooth purchase with no problems, and it arrived promptly, packaged beautiful for giving.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are thrilled to learn that you loved the piece! Orders that are placed on an overnight shipping before 1:00pm EST are shipped out the same day for a next day delivery. Orders placed after the cutoff will ship the next business day. We regret that there was a delay with your shipment in transit. Private message sent.