Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Wendy C.
Unfollow Wendy C.
Share Review
Report Review

Smooth experience, fast shipping
April 24, 2025

Smooth experience and fast shipping. It actually arrived earlier then they had said it would.

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
Follow Kathryn E.
Unfollow Kathryn E.
Share Review
Report Review

Extremely easy to order and received my bracelet in just a few days, which made me very happy.

Date of experience: April 14, 2025

Very easy and secure
April 14, 2025
Previous review

Very easy and secure.

Date of experience: April 4, 2025
New Jersey
1 review
0 helpful votes
Follow Maris W.
Unfollow Maris W.
Share Review
Report Review

My husband gave me a lovely, long gold necklace with black beads and aqua crystals. I wanted some dangle earrings to use with it. The ones I found at Ross Simmons are lovely! They are smaller than what I was expecting, but are beautifully exquisite.

Date of experience: April 14, 2025
Barbara J. Ross-Simons Rep
10 months ago

We are glad you found what you needed, and hope you are happy with your purchase!

Illinois
1 review
0 helpful votes
Follow Fleurette F.
Unfollow Fleurette F.
Share Review
Report Review

Great Selection and Realiable
April 24, 2025
Updated review

I can trust this company not to deceive their customers with photos that enlarge the item so much, then you get it…

Date of experience: April 14, 2025

Oh!
April 5, 2025
Previous review

Oh! Thank you So Much for the discount!
I hope these are as pretty as all the reviews I read on your site!

Date of experience: March 26, 2025
Missouri
2 reviews
1 helpful vote
Follow Melanie H.
Unfollow Melanie H.
Share Review
Report Review

On time delivery.
April 24, 2025

Very happy customer! I would definitely use Ross Simmons for future jewelry purchases.

Date of experience: April 14, 2025
Oklahoma
1 review
0 helpful votes
Follow Patsy G.
Unfollow Patsy G.
Share Review
Report Review

I am very pleased with my purchase. The ring is beautiful. I had a very easy shopping experience with Ross-Simons.

Date of experience: April 10, 2025

Fabulous products at a good price.
March 15, 2025
Previous review

Shopping and purchasing beautiful jewelry on this site is extremely easy.

Date of experience: March 5, 2025
North Carolina
1 review
0 helpful votes
Follow Stephanie D.
Unfollow Stephanie D.
Share Review
Report Review

Everything I hoped for.
April 23, 2025

I absolutely love my new ring, and it has far exceeded my expectations. Not only is it gorgeous, but it's very comfortable to wear.

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
Follow Allison G.
Unfollow Allison G.
Share Review
Report Review

B'day gift from dad.
April 23, 2025

Sent by my father. One of many items he's sent me from your collections. Very pleased with tasteful designs you offer.

Date of experience: April 13, 2025
California
1 review
0 helpful votes
Follow Corrine O.
Unfollow Corrine O.
Share Review
Report Review

Quick service
April 23, 2025

I was kind of disappointed. Thought the color and size of the stones would be better

Date of experience: April 13, 2025
Virginia
1 review
0 helpful votes
Follow Marie W.
Unfollow Marie W.
Share Review
Report Review

18th Birthday present
April 23, 2025

Izzabella loves her Birthday present! She and her dog, Lily, are big pals and Lily helped Izz through some hard times.
From,
Her Gammy, who really likes and appreciates goodies from Ross-Simons

Date of experience: April 13, 2025
Ohio
1 review
0 helpful votes
Follow Pam G.
Unfollow Pam G.
Share Review
Report Review

I LOVE MY RING.
April 23, 2025

I ORDERED A RINGTO TO REPLACE MY WEDDING RING AFTER MY HUSBAND DIED.
I COULDN'T TAKE IT OFF. AFTER VIEWING THOUSANDS OF RINGS, I SETTLED ON THIS ONE BECAUSE I NOWHAVE A NEW LOVE AND DIDN'T WANTTO WEAR SOMEONE ELSES RING.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
Follow Pr W.
Unfollow Pr W.
Share Review
Report Review

Nice piece of jewelry
April 23, 2025

I received the piece timely and the whole process was hassle free.

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
Follow Melissa A.
Unfollow Melissa A.
Share Review
Report Review

Gift wrap and condition
April 23, 2025

I ordered this bracelet as a gift and added the gift wrap option. I was disappointed in the appearance of the gift wrap as the ribbon is not aligned. I am also a little concerned that there is a small distortion of the box where I assume it was impacted during shipping. I hope the bracelet has not been damaged. I will inspect it closely once it is opened and follow-up if needed.

Date of experience: April 13, 2025
Massachusetts
1 review
0 helpful votes
Follow Helen E.
Unfollow Helen E.
Share Review
Report Review

Good experience
April 23, 2025

First time buying from Ross-Simons although I've known about them for years. It was a pleasant experience. My shopping experience was good and their shipping was fast. I will purchase from them again.

Date of experience: April 13, 2025
North Carolina
1 review
0 helpful votes
Follow Elisa K.
Unfollow Elisa K.
Share Review
Report Review

Beautiful Necklace!
April 22, 2025

This necklace is prettier than the picture. I'm very pleased with my purchase!

Date of experience: April 12, 2025
Massachusetts
1 review
0 helpful votes
Follow Debra T.
Unfollow Debra T.
Share Review
Report Review

Star of Favod
April 22, 2025
Updated review

Great customer service, & good quality, always pleased with Ross Simons

Date of experience: April 12, 2025

Love your website, beautiful pieces & easy to place...
April 15, 2025
Previous review

Love your website, beautiful pieces & easy to place an order

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Best birthday gift
April 22, 2025

My daughter fell in love with some tiny starfish earrings while watching the Netflix series White Lotus. I remember seeing them years ago in your catalog. I purchased them for her birthday and she was thrilled. And then something terrible happened. She lost one a few days after she received the earrings and is devastated. Please let me know if there's anyway I can purchase one tiny starfish earring to replace the one she lost. She really loves them.

Date of experience: April 12, 2025
Texas
1 review
0 helpful votes
Follow Jo M.
Unfollow Jo M.
Share Review
Report Review

Ross-Simons does not dissappoint!
April 22, 2025

The earrings I ordered looked just like they did in the catalog and online. There were no surprises or disappointments. I will know more after a few wearings but for the price I can't say anything bad about this product. I look forward to shopping with Ross-Simons again soon. I know I will get what they say I am getting and it is easy to shop.

Date of experience: April 12, 2025
Georgia
1 review
0 helpful votes
Follow Nina P.
Unfollow Nina P.
Share Review
Report Review

Great gift!
April 22, 2025
Updated review

Ordered as a present for my daughter. Fast delivery and both items are as described! Thanks a lot!

Date of experience: April 12, 2025

Always very easy to shop and pay
April 12, 2025
Previous review

Always very easy to shop and pay

Date of experience: April 2, 2025
Nevada
1 review
0 helpful votes
Follow Pandra P.
Unfollow Pandra P.
Share Review
Report Review

Looked bigger in pictures
April 22, 2025
Updated review

Easy but product was much smaller than I expected…from the pictures

Date of experience: April 12, 2025

Love that it's so easy and great quality
April 12, 2025
Previous review

Love that it's so easy and great quality

Date of experience: April 2, 2025