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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Oregon
1 review
0 helpful votes
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Service and shipping.
April 26, 2025

Very easy to understand the item I bought. Package wrap real good. Pick the great shipping Company.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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Good so far
April 26, 2025

Read the prior statement please read the prior statement please read the prior statement

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Love mt emerald bracelet..
April 26, 2025

Was looking for something special for my upcoming 33rd anniversary. When I saw this Emerald bracelet, I knew it was for me. My hubby bought it for me, and I love it.

Date of experience: April 16, 2025
Alabama
1 review
0 helpful votes
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All was as described
April 26, 2025

All was as described and appeared online. I am very satisfied with my purchase. I have shopped with Ross Simons for years and have found them to be a very reputable and competitive company.

Date of experience: April 16, 2025
Massachusetts
1 review
0 helpful votes
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Stunning ring
April 26, 2025

The ring was a gift for my mom's 75th birthday and she absolutely loved it. It was exactly as described.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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My wife gave me the idea
April 26, 2025

Happy Easter to everyone great gift idea and great quality of material and great prices

Date of experience: April 16, 2025
Illinois
2 reviews
0 helpful votes
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Good
April 26, 2025

Large selection, you are asking too much. Won't take time to review next time.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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Did not fit
April 26, 2025

The metal was thinner than I expected and the ring did not fit so I had to return it

Date of experience: April 16, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. We hope you are able to find something else you love.

California
1 review
0 helpful votes
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Easy
April 26, 2025

I found the ring I wanted, it was a reasonable price, easy order and delivery!

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Not at all as pictured
April 26, 2025

Unfortunately, these look nothing like they were pictured. The edges are not smooth and they look like plastic. Will be returning them.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Returns can be obtained online or by calling us directly at (800) 835-0919. Private message sent.

Vermont
1 review
0 helpful votes
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Very good.
April 25, 2025

Very good. Relieved to see the Italy stamp. I was worried that I'd see China.

Date of experience: April 15, 2025
Florida
2 reviews
0 helpful votes
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I purchased a gift and a pendant for myself
A also purchased an ankle bracelet.

Date of experience: April 15, 2025
West Virginia
1 review
0 helpful votes
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It's perfect in that it's flawless, beautiful and comfortable to wear.

Date of experience: April 7, 2025
Arizona
1 review
0 helpful votes
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A Gift
April 25, 2025

Decent products from Ross-Simons.
Everything I've ordered is genuinely enjoyed.

Date of experience: April 15, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We are glad that you have been happy with your purchases and the value you have received.

Texas
1 review
0 helpful votes
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Beautiful Cat ring
April 25, 2025

It was easy to order, and it was delivered pretty quickly. It's a beautiful silver cat ring with blue eyes. It reminded me of my beautiful little Duchess, who I had for 20 years, who also had beautiful blue eyes, but has since gone over the rainbow. I will always cherish her and this ring.

Date of experience: April 15, 2025
North Carolina
1 review
0 helpful votes
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Beautiful jewelry
April 25, 2025
Updated review

Order came in quickly and was just as beautiful as shown on line

Date of experience: April 15, 2025

I'm very happy with the quality of products from this...
April 15, 2025
Previous review

I'm very happy with the quality of products from this company

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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.
April 25, 2025

...

Date of experience: April 15, 2025
Barbara J. — Ross-Simons Rep
10 months ago

Providing excellent customer service is important to us, and we are glad you were pleased.

California
1 review
0 helpful votes
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I am a client of 20 years, and happy as ever! Love your designs and prices. Great VIP program and no-nonsense repair service

Date of experience: April 15, 2025
Michigan
1 review
0 helpful votes
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Necklace shopping
April 25, 2025

Shopping was fun. Choosing is hard! Will probably keep or gift it.

Date of experience: April 15, 2025
Florida
1 review
0 helpful votes
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Excelent
April 25, 2025

I really liked it and I wear it every day. When my friends see it, they ask me where I got it.

Date of experience: April 15, 2025