Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kim K.
Unfollow Kim K.
Share Review
Report Review

Easy peasy order process
April 28, 2025

I appreciate the easy order process and very quick delivery.

Date of experience: April 18, 2025
California
1 review
0 helpful votes
Follow SUSIE I.
Unfollow SUSIE I.
Share Review
Report Review

Always great products and such ease in ordering
April 28, 2025
Updated review

Ross Simons offer so many beautiful options at any budget. It's easy to navigate the website, order and receive your product.

Date of experience: April 18, 2025

Lots of wonderful choices
February 8, 2025
Previous review

I have purchased many times, the product is beautiful and always packaged well.

Date of experience: December 1, 2023
Wisconsin
1 review
0 helpful votes
Follow Marie D.
Unfollow Marie D.
Share Review
Report Review

I am wanting to return this cross. Please let me know if I may do so

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
Follow Patricia J.
Unfollow Patricia J.
Share Review
Report Review

Lovely
April 28, 2025
Updated review

Ordering this personalized necklace online was very easy!

Date of experience: April 18, 2025

Always love your selections
April 18, 2025
Previous review

Always love your selections

Date of experience: April 8, 2025
Ohio
1 review
0 helpful votes
Follow Jan K.
Unfollow Jan K.
Share Review
Report Review

Pretty classic ring to wear alone or as part of a set
April 28, 2025
Updated review

Shopping and ordering on website was very easy, and ring was shipped promptly. No issues - very positive experience!

Date of experience: April 18, 2025

Wanted to put items on wish list for later but they...
April 17, 2025
Previous review

Wanted to put items on wish list for later but they remained in cart. Had to remove them from cart in order to check out. Was weird process.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Great customer service, great products.
April 27, 2025
Updated review

I returned 2 items I received at Christmas and recently purchased a few more. The returns were no problem, Hard to find good customer service these days, I recently misplaced my favorite white gold hoops I've had for years, (from Ross-Simon). They were the perfect size and I rarely changed them.

Date of experience: April 17, 2025

No time to leave reviews
April 17, 2025
Previous review

No time to leave reviews

Date of experience: April 7, 2025
California
1 review
1 helpful vote
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

Best ring yet!
April 27, 2025
Updated review

I saw it and knew I had to have it. It has a nice polish on it and the gold is really smooth... The size is a bit small and I would like the stone to be clearer... But overall it was worth buying. Angela Stark!

Date of experience: April 17, 2025

Ruby hearts perfection.
March 26, 2025
Previous review

I looked online for Ruby heart studs and found them on discount on Ross Simon's website. So I ordered four pairs. Shipping was Free, it was perfect. Angela Stark!

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
Follow NGOC T.
Unfollow NGOC T.
Share Review
Report Review

Ok
April 27, 2025

I feel very good, nothing to complain about, I am satisfied, thank you for your support

Date of experience: April 17, 2025
Rhode Island
1 review
0 helpful votes
Follow Sherry Q.
Unfollow Sherry Q.
Share Review
Report Review

Wonderful!
April 27, 2025

Never had a problem with Ross Simon. Delivery always on time. High quality product.

Date of experience: April 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Eric g.
Unfollow Eric g.
Share Review
Report Review

The pearl had to many surface imperfections at least 5 and the diamonds did not have a genuine look.

Date of experience: April 17, 2025
Ohio
1 review
0 helpful votes
Follow M H.
Unfollow M H.
Share Review
Report Review

Simply beautiful
April 27, 2025

Site is easy to navigate. Most of what I've purchased has been beautiful. Prices are reasonable.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
Follow Anna K.
Unfollow Anna K.
Share Review
Report Review

Crawl earrings
April 27, 2025

Make sure to read all descriptions and dimension of the products That makes all the difference

Date of experience: April 17, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We always advise looking at the product dimensions as well as the photo taken to scale on a model. We understand it can be challenging to depict size online, and using these two tools will make the shopping experience better.

Illinois
1 review
0 helpful votes
Follow RK K.
Unfollow RK K.
Share Review
Report Review

Very pleased- great purchase
April 27, 2025

The picture was an accurate representation of what I received. Earrings are beautiful and a perfect college graduation gift.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow GLORIA M.
Unfollow GLORIA M.
Share Review
Report Review

They were just what I ordered
April 27, 2025

The entire order was a wonderful experience from start to finish. The quality of the jewelry was excellent, and what I espected.

Date of experience: April 17, 2025
Georgia
1 review
0 helpful votes
Follow Anne P.
Unfollow Anne P.
Share Review
Report Review

Great quality, price and service
April 27, 2025

My shopping experience with Ross-Simons was great. The website was easy to navigate, the purchase was smooth and shipment arrived quicker than expected.

Date of experience: April 17, 2025
Virginia
1 review
0 helpful votes
Follow Sheila C.
Unfollow Sheila C.
Share Review
Report Review

Surprise!
April 27, 2025

Beautiful necklace, gift for my daughter, exceeded my expectations.

Date of experience: April 17, 2025
New Jersey
1 review
0 helpful votes
Follow Sheila K.
Unfollow Sheila K.
Share Review
Report Review

Earings
April 27, 2025

Not what I expected. Very small. Picture showed them as bigger.

Date of experience: April 17, 2025
Maine
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Endless hoops
April 27, 2025

I wear them every day. I love them! I had some back in my teenage years just like them - they were hard to find

Date of experience: April 17, 2025
Hawaii
1 review
0 helpful votes
Follow warren w.
Unfollow warren w.
Share Review
Report Review

Packaging mediocre
April 26, 2025
Updated review

The packaging is inferior. The product was ok, not fantastic

Date of experience: April 16, 2025
Barbara J. — Ross-Simons Rep
10 months ago

We are always looking for ways to improve and appreciate your feedback.


Easy easy easy
April 15, 2025
Previous review

Easy easy easy

Date of experience: April 5, 2025
Kentucky
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Classy
April 26, 2025

Packages are pretty and well presented. The choices on the website are plentiful and unique. I will continue shopping with Ross and Simmons.

Date of experience: April 16, 2025