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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Ross Simons offer so many beautiful options at any budget. It's easy to navigate the website, order and receive your product.
I have purchased many times, the product is beautiful and always packaged well.
I am wanting to return this cross. Please let me know if I may do so
Ordering this personalized necklace online was very easy!
Shopping and ordering on website was very easy, and ring was shipped promptly. No issues - very positive experience!
Wanted to put items on wish list for later but they remained in cart. Had to remove them from cart in order to check out. Was weird process.
I returned 2 items I received at Christmas and recently purchased a few more. The returns were no problem, Hard to find good customer service these days, I recently misplaced my favorite white gold hoops I've had for years, (from Ross-Simon). They were the perfect size and I rarely changed them.
I saw it and knew I had to have it. It has a nice polish on it and the gold is really smooth... The size is a bit small and I would like the stone to be clearer... But overall it was worth buying. Angela Stark!
I looked online for Ruby heart studs and found them on discount on Ross Simon's website. So I ordered four pairs. Shipping was Free, it was perfect. Angela Stark!
Never had a problem with Ross Simon. Delivery always on time. High quality product.
The pearl had to many surface imperfections at least 5 and the diamonds did not have a genuine look.
Site is easy to navigate. Most of what I've purchased has been beautiful. Prices are reasonable.
Make sure to read all descriptions and dimension of the products That makes all the difference
The picture was an accurate representation of what I received. Earrings are beautiful and a perfect college graduation gift.
The entire order was a wonderful experience from start to finish. The quality of the jewelry was excellent, and what I espected.
My shopping experience with Ross-Simons was great. The website was easy to navigate, the purchase was smooth and shipment arrived quicker than expected.
I wear them every day. I love them! I had some back in my teenage years just like them - they were hard to find
The packaging is inferior. The product was ok, not fantastic
We are always looking for ways to improve and appreciate your feedback.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always advise looking at the product dimensions as well as the photo taken to scale on a model. We understand it can be challenging to depict size online, and using these two tools will make the shopping experience better.