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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I have to return one ring. I'd ordered a similar one, but they sent another that looks like plastic for a stone. None of the jewelry I ordered is super nice, but two are good enough to keep.
Easy, quick and comes beautifully packaged. A beautiful gift.
Customer service was easy to contact, prompt, courteous and helpful.
Great products and easy online process.
Loved the earrings, they are perfect for my daughter 💜 they look stunning on her.
Definitely easy and good experience.
She received it and says she loves it. I have not seen it myself.
Ordered 3 items and love 2 of them! I do have to exchange the ring for a larger if possible. But the honeycomb bee ring is bee-utiful and I just love it! I also ordered the FWP w/ Roman coin replica charm necklace but I was not impressed with coin charm, so I am returning this item.
Ross-Simons called me and offered to engrave my dogs' full names as a courtesy. Amazing customer service.
I ordered a gold ring. It was beautiful, delivery on time, my wife loved it. The only problem: I had ordered the wrong size, and it was a while before I was able to return it. Ross Simons took it back without question. Later, having verified the right size with my wife I ordered a replacement. It too arrived on time. Beautiful ring. Happy wife. Therefore: happy me.
Unfortunately, I had previously ordered the wrong size at a lower price. Wish I could have exchanged it, but it's my own fault, so...
I almost never buy jewelry from anybody else. Quality and service exceptional.
Love it. I wore it for Ester and received many compliments. I hope to buy more jewelry from Ross-Simons.
I had a great experience with you. I will definitely order more from you in the future.
It was fast and easy to find what I wanted and what I needed. Thank you for a great experience.
Process very simple, postage charge $4.95 deducted from refund amount.
I wasn't happy with my purchase. Trying to return it is ridiculous. Don't think I'll purchase another thing from you.
This contemporary monogram pendant is of very nice quality, arrived quickly with beautiful presentation. Very pleased!
I've never been disappointed by the quality or service. Descriptions of items let you know exactly what you are getting.
Ross Simons has a great selection with a variety of styles and customer service has been top notch.
Loved the packaging, the quick shipment with USPS, the exceptional quality of the ring, the availability of affordable options that are beautiful, and the availability of sterling silver rings with diamonds!
Great offer and I have always had good experiences with the ordering process.
Returned the ring. The stone was very cheap looking. It looked like it came from a gum ball machine.
It was easy to order and got earrings in a timely manner. Would recommend to everyone
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. We regret to learn of the issue you had requesting a return online. We are continually working to make our website user friendly. For assistance, our team can be reached at 800-835-0919. Our team has reviewed your order and we are showing a return has been requested.