Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Although the front of this piece looks nice and it is described as "gold dipped" the back of it looks like it is something you would buy at dollar store. Would rather have had something stainless steel and "fake" for maybe $ 100-200. As necklaces often twist I will probably never even wear this. Very disappointed.
I love R-S, their broad range of selections, quality and pricing.
Easy and quick; very consumer oriented.
Fast delivery, beautiful jewelry, affordable - definitely buying more Ross - Simons!
Beautiful jewelry, always happy/satisfied with purchases
Easy to purchase online thanks. Will be buying again. The 2 toned jewelry selections were what my wife wanted.
RS has great sparkle. Unfortunately, the earrings I purchased don't fit my ears; they are too big and must be returned.
Couldn't find how to add the credit I have on file. It would be helpful to have a button to access in order to apply credit. Thank you.
Liked the ease of shopping but a little disappointed with the quality of the bracelet I bought.
Easy to navigate and find what I want. Reputation is excellent.
I have a few rings from the Estate jewelry of Ross-Simmons. Ross-Simmons never disappoints!
Great experience and will use you again they deliver as they say
Easy to navigate the site and the product fit perfectly for my wife's 70th birthday gift!
Great. Fast shipping. Easy checkout. Good sales and promotions.
I ordered a ring and the stone had a crack near the edge of the setting. It is minor, but the ring should have been thoroughly inspected before sending it out. I would like to return this item and receive a full refund. I ordered silver knot earrings which were smaller than anticipated and shown on the picture. I would like to return this item and receive a full refund. Please advise where to send these items. Thank you.
That's how long I've been buying jewelry with RS. Latest buy: Fish Hook Sterling Silver coin dangly earrings at $16 on clearance for beautiful, lightweight, shiny, comfortable earrings at the Best. Deal. Ever.
This ring is just what I wanted and expected. I used the ring sizing guide and put a ring on the circles... said I was a size 8. The size is a little big, a 7.5 might have fit better, but 1/2 sizes not offered. But I'd rather have it a little large than a little small ( and the weather is cold, so maybe when it warms up!).
Easy to find what I wanted and to check out
Pleasant and the end product is gorgeous!
It is as a great experience
When I reached out to customer service to find out if their gold hoop earrings were 100% solid 18k, I heard back immediately. I was told that the hoops were hollow, which lightened the weight to make these earrings perfectly affordable. I also ordered an 18k bracelet. I am in love with these purchases and plan to come back for a necklace. Thank you Ross-Simons for offering such a stunning high quality line of gold jewelry. Your integrity is treasured.
I enjoyed the shopping experience. However, the statement pendant I selected turned out to be very thin and, to my opinion, inexpensive-looking. I will be returning it.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.