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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Illinois
2 reviews
0 helpful votes
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Although the front of this piece looks nice and it is described as "gold dipped" the back of it looks like it is something you would buy at dollar store. Would rather have had something stainless steel and "fake" for maybe $ 100-200. As necklaces often twist I will probably never even wear this. Very disappointed.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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R-S is My Go-To Online Jewelry Store
May 3, 2025
Updated review

I love R-S, their broad range of selections, quality and pricing.

Date of experience: April 23, 2025

Easy and quick; very consumer oriented
April 23, 2025
Previous review

Easy and quick; very consumer oriented.

Date of experience: April 13, 2025
Texas
1 review
1 helpful vote
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Beautiful jewelry 😍
May 3, 2025
Updated review

Fast delivery, beautiful jewelry, affordable - definitely buying more Ross - Simons!

Date of experience: April 23, 2025

Beautiful jewelry, always happy/satisfied with purchases
April 23, 2025
Previous review

Beautiful jewelry, always happy/satisfied with purchases

Date of experience: April 13, 2025
South Carolina
1 review
0 helpful votes
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Easy to purchase online thanks. Will be buying again. The 2 toned jewelry selections were what my wife wanted.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Love RS
May 3, 2025
Updated review

RS has great sparkle. Unfortunately, the earrings I purchased don't fit my ears; they are too big and must be returned.

Date of experience: April 23, 2025

Couldn't find how to add the credit I have on file
April 23, 2025
Previous review

Couldn't find how to add the credit I have on file. It would be helpful to have a button to access in order to apply credit. Thank you.

Date of experience: April 13, 2025
Idaho
2 reviews
0 helpful votes
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Easy to navigate site.
May 3, 2025
Updated review

Liked the ease of shopping but a little disappointed with the quality of the bracelet I bought.

Date of experience: April 23, 2025

Easy to navigate and find what I want
April 23, 2025
Previous review

Easy to navigate and find what I want. Reputation is excellent.

Date of experience: April 13, 2025
Louisiana
1 review
0 helpful votes
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Loved my selection
May 3, 2025

I have a few rings from the Estate jewelry of Ross-Simmons. Ross-Simmons never disappoints!

Date of experience: April 23, 2025
Massachusetts
1 review
0 helpful votes
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Positive review
May 3, 2025

Great experience and will use you again they deliver as they say

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Had just what I was looking for.
May 3, 2025
Updated review

Easy to navigate the site and the product fit perfectly for my wife's 70th birthday gift!

Date of experience: April 23, 2025

Had exactly what I was looking for!
April 23, 2025
Previous review

Had exactly what I was looking for!

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
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Fabulous pieces and prices!
May 3, 2025

I'm loving the emerald ring and necklace! Both are beautiful.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Beautiful Ring
May 3, 2025

Great. Fast shipping. Easy checkout. Good sales and promotions.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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NA
May 3, 2025

I am not writing a review. I don't like writing reviews. Sorry!

Date of experience: April 23, 2025
Florida
1 review
0 helpful votes
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Absolutely perfect!
May 3, 2025

Easy, delivered on time! Many Great products, great quality!

Date of experience: April 23, 2025
Florida
1 review
0 helpful votes
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I ordered a ring and the stone had a crack near the edge of the setting. It is minor, but the ring should have been thoroughly inspected before sending it out. I would like to return this item and receive a full refund. I ordered silver knot earrings which were smaller than anticipated and shown on the picture. I would like to return this item and receive a full refund. Please advise where to send these items. Thank you.

Date of experience: April 23, 2025
Colorado
1 review
0 helpful votes
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30 years and counting
May 3, 2025

That's how long I've been buying jewelry with RS. Latest buy: Fish Hook Sterling Silver coin dangly earrings at $16 on clearance for beautiful, lightweight, shiny, comfortable earrings at the Best. Deal. Ever.

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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Great Braclet
May 3, 2025

Easy to order and the product was just what I was looking for in a braclet.

Date of experience: April 23, 2025
Michigan
1 review
0 helpful votes
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Everything I expected
May 2, 2025
Updated review

This ring is just what I wanted and expected. I used the ring sizing guide and put a ring on the circles... said I was a size 8. The size is a little big, a 7.5 might have fit better, but 1/2 sizes not offered. But I'd rather have it a little large than a little small ( and the weather is cold, so maybe when it warms up!).

Date of experience: April 22, 2025

Easy to find what I wanted and to check out
April 22, 2025
Previous review

Easy to find what I wanted and to check out

Date of experience: April 12, 2025
Tennessee
1 review
0 helpful votes
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Beautiful ring
May 2, 2025

Pleasant and the end product is gorgeous!
It is as a great experience

Date of experience: April 22, 2025
North Carolina
1 review
0 helpful votes
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100% Over the Moon!
May 2, 2025

When I reached out to customer service to find out if their gold hoop earrings were 100% solid 18k, I heard back immediately. I was told that the hoops were hollow, which lightened the weight to make these earrings perfectly affordable. I also ordered an 18k bracelet. I am in love with these purchases and plan to come back for a necklace. Thank you Ross-Simons for offering such a stunning high quality line of gold jewelry. Your integrity is treasured.

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
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Lovely experience but disappointing product
May 2, 2025
Updated review

I enjoyed the shopping experience. However, the statement pendant I selected turned out to be very thin and, to my opinion, inexpensive-looking. I will be returning it.

Date of experience: April 22, 2025

Large variety available
April 22, 2025
Previous review

Large variety available

Date of experience: April 12, 2025