business logo of Ross-Simons

Ross-SimonsReviews 12,929

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,338
shipping
50
quality
11,377
This company responds to reviews on average within 2 days

Instant Feedback

60,857 reviews
Florida
1 review
1 helpful vote
Follow VICKI B.
Unfollow VICKI B.
Send Message
Share Review
Report Review

Shipping time is great.
July 28, 2025
Updated review

I feel from the time I order something I get my item in a timely manner. Thank you RS!

Date of experience: July 18, 2025

Easy shopping with catalog and offers being sent by...
July 18, 2025
Previous review

Easy shopping with catalog and offers being sent by e-mail
Thank you!

Date of experience: July 8, 2025
Colorado
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Send Message
Share Review
Report Review

Minimalist sparkle earrings
July 28, 2025
Updated review

Easy to find on site. Good value. Fast shipping. Have not had earrings with this type backing. Hard to put on first time but expect they will be secure for everyday wear.

Date of experience: July 18, 2025

Very easy and great price
July 18, 2025
Previous review

Very easy and great price

Date of experience: July 8, 2025
Florida
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Send Message
Share Review
Report Review

Excellent
July 28, 2025

Ross Simmons products are good quality and a very reasonable price. Delivery is always prompt.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
Follow Kat M.
Unfollow Kat M.
Send Message
Share Review
Report Review

Always great shopping experience
July 28, 2025

I love Ross-Simons for their excellent price to quality ratio and wonderful customer service. Returns are easy but over the years I only had to return a couple of things because they didn't suit me as well as I thought they would.

Date of experience: July 18, 2025
Georgia
1 review
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Send Message
Share Review
Report Review

Above
July 28, 2025

Catalog and mailing time is perfect. I don't have fifty characters to say.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Send Message
Share Review
Report Review

Huggie earrings
July 28, 2025

One of the huggie earrings was defective, it was too small an opening for my earlobe but the other earring fit fine, so I returned them for an exchange on the same type of earring. I also bought a pair of lapis lazuli earrings, & a tanzanite ring, I'm very satisfied with those.

Date of experience: July 18, 2025
Missouri
1 review
1 helpful vote
Follow Dotti G.
Unfollow Dotti G.
Send Message
Share Review
Report Review

Earrings
July 28, 2025
Updated review

Love all the earrings that I bought. Can only wear these earrings.

Date of experience: July 18, 2025

Could never wear earrings until I started wearing the...
July 18, 2025
Previous review

Could never wear earrings until I started wearing the 18 carat over sterling

Date of experience: July 8, 2025
Tennessee
1 review
0 helpful votes
Follow Judy S.
Unfollow Judy S.
Send Message
Share Review
Report Review

Beautiful Dismonds
July 28, 2025
Updated review

The earrings are beautiful-they are a gift I am sure she will love!

Date of experience: July 18, 2025

Beautiful gift
December 15, 2024
Previous review

Great products, service and delivery. The bracelet is a beautiful gift!

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
Follow Gyneth G.
Unfollow Gyneth G.
Send Message
Share Review
Report Review

Good place to make a purchase.
July 28, 2025
Updated review

Easy ordering and quick delivery! I've been ordering from R-S for years and will continue to do so.

Date of experience: July 18, 2025

So easy!
July 18, 2025
Previous review

So easy! I've been ordering the Gorham snowflakes from you for years - never a problem.

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Send Message
Share Review
Report Review

My shopping experience was stellar in every way.
July 28, 2025
Updated review

The bracelet is truly simple in its lines but very elegant. Online ordering was consumer friendly, and the jewelry was exactly as described. I have never been disappointed with Ross Simons. They always deliver in every way.

Date of experience: July 18, 2025

Great experience
July 18, 2025
Previous review

Great experience. Customer friendly shopping.

Date of experience: July 8, 2025
California
1 review
0 helpful votes
Follow Gayle C.
Unfollow Gayle C.
Send Message
Share Review
Report Review

Tanzanite Stud Earrings are tiny.
July 28, 2025

I will say that Pat, the customer service rep who helped with my return was lovely. Very professional and has a great sense of humor. I enjoyed talking with her.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Send Message
Share Review
Report Review

Great experience
July 28, 2025

My experience with Ross-Simons was wonderful. It had been some time since I've ordered product. I was delighted to know that neither the quality nor the service have changed during my absence. Unfortunately, the products I received did not fully fit my needs. Therefore, I facilitated a return.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
Follow JO S.
Unfollow JO S.
Send Message
Share Review
Report Review

Sets
July 28, 2025
Updated review

I love the silver and gold beaded necklace, I have the matching earrings and bracelet to match.

Date of experience: July 18, 2025

Love your jewelry easy to purchase
July 18, 2025
Previous review

Love your jewelry easy to purchase

Date of experience: July 8, 2025
GB
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Send Message
Share Review
Report Review

Great
July 28, 2025

Very pleased with Ross Simon's professionalism and their secured delivery

Date of experience: July 18, 2025
California
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Send Message
Share Review
Report Review

Quality products for a reasonable price
July 28, 2025

Great shopping experience, and my wife loved the items I purchased for her.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Send Message
Share Review
Report Review

Very nice
July 28, 2025

Good the item came in a timely manner and packaged well Goods were very nice

Date of experience: July 18, 2025
Bahamas
1 review
0 helpful votes
Follow Deborah S.
Unfollow Deborah S.
Send Message
Share Review
Report Review

I love shopping with this company
July 27, 2025

I have so many pieces of jewelry from this company. It's hard to count them all. I have been happy with all of them and never sent anything back. I receive many compliments every time I wear a piece of jewelry. I've been buying from Ross-Simons for 20 years or more. I even have pieces. My mother left me that she bought from Ross-Simons and they are beautiful.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
Follow Amybeth T.
Unfollow Amybeth T.
Send Message
Share Review
Report Review

Lovely ring
July 27, 2025

I ordered the ring online, it was very easy. It came within 5 days, so quick delivery. The ring is very lovely, the weight is great, it's got good substance. I really like it! I will wear it a lot!

Date of experience: July 17, 2025
California
1 review
0 helpful votes
Follow A S.
Unfollow A S.
Send Message
Share Review
Report Review

Satisfaction!
July 27, 2025
Updated review

Have ordered from R & S for years and until recently very pleased with purchases. The last few purchases were neither not the quality or size I was expecting. Disappointing. Kept purchases though, but probably not likely to order in future.

Date of experience: July 18, 2025

Good experience as usual
July 17, 2025
Previous review

Good experience as usual.

Date of experience: July 7, 2025
California
1 review
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Send Message
Share Review
Report Review

Gold Chains
July 27, 2025

I found chains that I liked and ordered them easily. There were pages and pages of chains in the catalog to se; ect from.

Date of experience: July 17, 2025