She really helped with what I needed immediatly. She was fast about the questions I asked and prompt too.

I went on a chat with Lydia to enquire about a few things regarding return of items. She was really helpful, replied promptly and ensured I was happy with the response.

Dear Dharani. Thank you very much for the great service and support with my change of shipping address. Really brought my pressure down.

My problem was resolved, will great patience and very experience personal.

It was really helpful to get these things returned

The quality of my orders was very good, with one exception. The top was not as displayed. More importantly the three outfits would be perfect if it was size 2-4, instead of size 4-6.

I was kept updated every step of the way and delivery was timely.

I was having such a difficult time because the product was non-returnable. The merchandise was the wrong item and the wrong size. I thought I would be stuck with the item, but I did a chat with Kushi and the customer service I received was great and everything was corrected. Thanks for all your help.

Kushi is very efficient and helpful. I have been trying to return an item and it was taking forever each time I chat with a rep they tell to wait 24 hrs or 12 hrs and yet nothing was done but as soon as I chatted with Kushi he resolved my issued within seconds. I recommend him for a great experience and a lasting resolution if you are having issues with returns.

Customer service is amazing, they keep you updated on what's happening, fast and reliable. I love that, keep up with the good work.

My package was delivered to the wrong address. And I was communicating with customer service at Rosewe. They were so understanding helped me get my order resend. The post office said because it was not insured I will have to contact the seller. Than you fir your excellent customer service.

Great customer service. Thank you very much. I will order again when I'm not in a rush.

The process to return is awful. I should not have to take photos if I say something is too big and the material is terrible 2nd and last purchase

Amazing customer service. Going to help me get my order fast sets my first order never reached me

Awesome support! Thank you for helping me today. Very polite and nice providing excellent customer service.

Short and sweet, this is the first time I had to return an item back was a little confusing using a ticket but once I understood how it was easy piece everything was hands on and very fast moving, it was a great experience.

I received my items on time and I would recommend my friends to shop from you guys

Dress was in sale no return policy it was to small waste if money

I always receive excellent customer service if I have a problem. And my item always come so quickly.

Kushi Was very helpful when I was having an issue with an online order. Appreciate their patience and knowledge.