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Rosewe

rosewe.com
casual, chic, lounge womenAge 19-25, 26-45
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About the Business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
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Reviews Summary

Rosewe has a rating of 4.4 stars from 5,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality and many compliments. Rosewe ranks 3rd among Discount Clothing sites.

service
810
value
767
shipping
780
returns
711
quality
757
This company responds to reviews on average within 1 day
California
2 reviews
0 helpful votes
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Excellent
August 25, 2022

Everything was easy and simple to order. I absolutely love my clothes. Thank you Sumie for all your help!

Date of experience: August 25, 2022
Washington
1 review
7 helpful votes
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I cannot emphasize enough how angry I am with this "place".
I don't know what's worse, the crappy items we ordered, or the fact that we were scammed and now out 360.00 bucks?
We bought 10 Golden Sequence dresees for bridemaids and they were NOTHING at all like the pics they show. The COMMENTS WERE ALL LIES!
LOOKS LIKE A CHEAP HALLOWEEN COSTUME.
Itchy, cheap- paper thin material, see through (the lining dress was the length of a shirt), extremely short dress, (even for 5 foot girls), even with the lining, still see-thru. Non stretchy material. Horrible Horrible Horrible!
No WAY TO RETURN! No customer PHONE NUMBER. The phone # is to CHINA!
Shipped from a POST OFFICE. Whoever is doing this, orders what you want from CHINA, then turns around and ships it to you from some Post Office in California. They use Celebrity pics & other people's professional pics that arent theirs for the website so you think that's what you're getting.
I honestly cannot believe these people (or person) are getting away with this. Someday, someone is going to catch them dropping their crappy shipments off at their little post office.

Date of experience: February 21, 2016
North Carolina
1 review
0 helpful votes
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1st Order Ever
September 28, 2022

This was my first order with ROSEWE and each piece of clothing was a perfect fit. I was only disappointed with how long it took to receive it.

Date of experience: September 28, 2022
Pennsylvania
1 review
8 helpful votes
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PLEASE DON'T WASTE YOUR TIME BUYING ANYTHING FROM THIS SO CALLED COMPANY. THEY JUST RIPPED ME OFF FOR $200 WORTH OF THEIR CRAPPIE INVENTORY. THE PRODUCTS ADVERTISED ONLINE IS NOTHING LIKE OR SIMILAR TO WHAT YOU GET SHIPPED. LOOKS LIKE IF YOU WASH IT ONCE IT WILL FALL APART. MIGHT I ADD IF I HAD KNOWN THIS STUFF WAS COMING FROM CHINA I WOULDN'T HAVE EVEN WASTED MY VALUABLE TIME. CHEAP PRICES IS NEVER BETTER AND I WISH I HAD FOLLOWED MY INSTINCT. I HAVE SENT THESE PEOPLE BACK THEIR CRAP 3 MONTHS AGO NOW AND THEY HAVEN'T GIVEN ME A REFUND CLAIMING THEY DIDN'T RECEIVE MY STUFF. I EVEN BOUGHT IT THROUGH PAYPAL WHO HASHOULD ALSO BEEN NO HELP AT ALL. ALL I WANT IS MY REFUND. I SENT YOU BACK YOUR JUNK. I HOPE THAT YOU ALL READ THIS BEFORE PURCHASING ANYTHING FROM THESE PEOPLE THEY ARE CROOKS THAT WILL STEAL YOUR MONEY. MY ATTEMPT AT THIS TIME IS A LAWSUIT AND TO GET THEM SHUT DOWN. PLEASE SPREAD THE WORD SO NO ONE ELSE WILL GET SCAMMED BY THEM. THEY DESERVE A ZERO(0) RATING INSTEAD OF A ONE (1)

Date of experience: July 11, 2016
Florida
2 reviews
5 helpful votes
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I ordered 6 bathing suits and 2 cover ups. I ordered XL, even though I would typically order a M bc of their size chart, except a L in one of the cover ups. I paid for express shipping bc I wanted to get them before I went on a spring vacation. A couple of weeks went by and no order arrived. I tried to log in to their site to see the shipping status, but I couldn't get into that part of their website, so I sent an email. They told me they were still making 2 of the suits! I told them to cancel the order and went on vacation without them. Upon return, three weeks later, there was a shipment from them. I couldn't have been more disappointment in these clothes. Four of the bathing suits were so small, they might fit someone a size 4 (remember -I ordered XL). One fit except for the bust, which was so tiny and had little pads sewn in. Another fit but they forgot to include the bottoms. One coverup was so short, it didn't cover my bottom and maybe would have fit someone about 5'2". The only item that I want to keep is the L coverup, which fit perfectly. I contacted the company and they initially said they can't be returned and I should try to sell them. Then they said they would give me 10% back and I wouldn't need to return them. That's $17 on a $170+ order. Then they said I can return them to China at my expense and they will refund 60%, even for the item with no bottoms, and they won't refund my express shipping fee despite taking more than a month to get it and the fact that I requested the order be cancelled well before they shipped it. This is no way to do business and I hope you won't make the same mistake I did.

Date of experience: May 30, 2016
Morocco
1 review
0 helpful votes
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Obsessed
December 15, 2021

At the beginning I told myself that your dresses are normal but after receiving mine I really adore it I like the quality and your service thanks

Date of experience: December 15, 2021
Nevada
1 review
0 helpful votes
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I like your products
May 7, 2024

I like your products everything fit it just right I love the colors I love the feel of it as Mateer I will continue shopping with you

Date of experience: May 7, 2024
Virginia
1 review
0 helpful votes
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Excellent
September 27, 2022

Fixed the issue in a greatly timely manner I just wish I was able to talk to a person but I'm very satisfied

Date of experience: September 27, 2022
Massachusetts
2 reviews
8 helpful votes
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I placed an order for an item, and here is the disclaimer in the email:

We will send out products in 1-4 working days generally. When we dispatch your order, we'll update our system very soon and email you to tell the tracking number. The whole delivery time depends on shipping method you choose.

WIthin a week, I did not receive a notification nor an email saying that my item did not ship, or was delayed.

I emailed and asked them to cancel the order, and refund if the item was not going to ship that day. First, 24 hours later they couldn't find my order number, which I had to send them. Then another 24 hours later, I received this response:

Hello. All orders canceled after 12 hours will be charged for a fee of 3USD/Piece.
So do you agree with the handling fee 3 dollars per item? Or can we put the refund to your store account? You can use it next time. If yes, then there is no charge for the handling fee.

I don't see this in their terms, anywhere, Now we are 2 days later from my initial request, and they still have not processed a refund! If I don't get a FULL refund for my order, I will be contacing my credit card company to file a dispute.

My advise: DO NOT ORDER FROM THIS COMPANY. DO YOUR BEST TO IGNORE THE CONSTANT ADS ON FACEBOOK. NOT WORTH THE AGGRAVATION!

I have ordered from many Asian companies and been very happy - including for my wedding dress! This one is just awful!

Is it really necessary to write a horrible review to receive resolution to a problem?

Date of experience: February 10, 2017
Oklahoma
1 review
5 helpful votes
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Worst Company Ever
June 4, 2016

I ordered a Romper on 5/18/16 and of course they said would ship in 24hrs. Well I went back and checked three days later and their so called tracking website said it hasn't even left china. I know things take time to ship from China but this is where it starts getting redic. I finally looked again a week later and it said it finally shipped and was on its way to my destination. I checked back the next day it said it made it to NEW York which was at a stand still for over a week... yes over a week. I contacted the this company and of course the stupid ticket you have to make which doesn't give you any customer service support what so ever tells me to be patient its on its way. I finally contacted their tracking website and even they said that's its still in New York it was sitting there for 5 days with no movement so to be fair I asked the tracking website was their tracking live or what? They said yes its based off the information they get from the vendor so I was told to contact the vendor" Rosewe.com" which I did and of course I had to make another ticket and they kept saying be patient its on its way so of course I told them I reached out to the tracking website and they told me its not on its way its still in New York and could they give me the date its suppose to be leaving there because I was worried I wasn't going to receive it in time, this order was for a wedding this Saturday which is on 6/4/2016 so here it is 6/2/15 still nothing. I checked back this morning and it still says its in New York and on its way to destination. I sent them out another ticket asking for their physical address to ask the post office for some help and so far nothing in regards of a physical address of even a live phone number. I will never use this company again, bad customer service, bad communication, false advertisements and their refund is a scam basically you will be better off selling your item in a garage sale in order to get some of your money back!

Date of experience: June 2, 2016
GB
1 review
0 helpful votes
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Fantastic
April 9, 2024

Great price, afford, lots of options choices colours, for every occasion… A must for any event -…

Date of experience: April 9, 2024
GB
1 review
0 helpful votes
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Great service
January 6, 2024

But the items I bought, the size were different, I wear medium but not large, all my clothes were large and because of that I'm not happy thanks.

Date of experience: December 11, 2023
California
1 review
0 helpful votes
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Lovely pink dress
October 25, 2021

I am extremely happy with the dress I purchased, the fit was perfect, and the quality was great, I will definitely be purchasing more form Rosewe

Date of experience: October 25, 2021
New York
1 review
3 helpful votes
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Item was great, shipping was un time, great job, I am satisfied overall, I will surely ship again thanks Rosewe..

Date of experience: March 16, 2018
Ireland
1 review
0 helpful votes
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Good experience
May 14, 2024

Quick delivery no issue's, overall delighted with service

Date of experience: May 14, 2024
Massachusetts
2 reviews
0 helpful votes
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Order
November 21, 2021

Hello I received but I change something I'm waiting to received my sweater size L. Jeans is to big to my mom
Thank You

Date of experience: November 21, 2021
Canada
1 review
0 helpful votes
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Helpful
July 16, 2022

I chatted with Kushi about my order that I haven't received for the past 10 weeks but and was help with the sutsituation

Date of experience: July 16, 2022
Ireland
1 review
0 helpful votes
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Happy customer
May 8, 2024

Received my purchase within the delivery time specified. Love the dress I got.

Date of experience: May 8, 2024
Pennsylvania
1 review
0 helpful votes
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I love my top...
September 30, 2021

Yes, I received my package and I love my sweater it is beautiful and it fits perfectly, thank you Rosewe!

Date of experience: September 30, 2021
California
2 reviews
0 helpful votes
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Thank you Dharani for your help I really appreciate it I always love order from Rosewe everything is perfect

Date of experience: November 21, 2022