On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a pink dress from this website, the sleeves were supposed to be half way down my arm they did not even past my elbow. The dress was supposed to come to my knees and it went down all the way toy ankles. The quality is POOR the Fabric is POOR! THE SEAMS LOOKED RIPPED. THE DRESS LOOKED LIKE A PILGRIM DRESS. Not like the picture at all. Rosewe is a complete rip off. They really had to nerve to send me something that was completely different from the picture. This site needs to get shut tr down. Complete waste of money! And now I have to find another dress for my sister's baby shower. NEVER SHOP ANYWHERE YOU'VE NEVER HEARD OF BEFORE READING THE REVIEWS! LESSON LEARNED. Y'all are terrible Rosewe and messed up.
I have ordered several times from Rosewe. I ordered pants, blouses, dresses and bathing suits. I've never had an issue with the quality of the material. The clothes are either very true to your size (you need to be truthful with yourself!). I am usually an XL and being cautious with a bathing suit ordered an XXL. It was too big, I wanted to exchange it, however, the company only offered a credit and I HAD to PAY for the SHIPPING BACK at MY COST. Also, I paid for express shipping and the item still took 11 days to get to me (don't spend the xtra money on express, it's a sham). These are the ONLY negative things I have to say about this company, otherwise, I will continue to order items knowing that if I don't like the quality, either I pay for shipping back or I "re-Gift" it to someone and I won't get the items any faster if I pay for express shipping.
This is one of the best companies I have ordered from. My dress didnt fit so I returned it and received my refund the same day. Most companies are not that fast. Very pleaseant to work with. Will be ordering again from them!
I wanted to keep wearing my dress. It may be the birthday dress. But then again, I may just keep on shopping here.
Avoid this company at all costs. I ordered three dresses to be delivered to Australia. They were totally different material to that which was advertised. It was cheap and nasty. When I tried to get a full refund including shipping they refused, even though the product was falsely advertised. They offered me an 80% discount on products I did not want so I was still out of pocket by $40. Try somewhere else is my advice.
This is the slowest company I have ever shopped from. I will be going on vacation without the swimsuit. I will never ever buy anything from this company anymore. If you are looking forward to getting something for this season. Don't waste your money with this company.
Worst company to shop with they charge you for express shipping yet the take their own time in shipping your product to you and when you select their online chat who ever is Bonnie gives you nothing but attitude in her responses to you
I ordered 2 swimsuits, took them 8 days to tell me one was not available! It took a month for my order to get here... unacceptable! I had no clue it was coming from China... guess I'll be more cautious the next time. Now I have to try and get my money refunded for the suit I didn't get, wish me luck!
I bought something and feel the color is not same as pic, but they don't give a return address and ask me to keep them. Is it legit? And it's sooo hard to contact their customer service, no phone number
I needed a dress in a specific color and I found just what I needed at Rosewe. And the dress looked great on me and worked with my body shape. I will shop here again.
I have not been disappointed with the products I have been receiving from Rosewe. Prices are reasonable, clothing is beautiful and when I get my order it is exactly what it look like on the picture. I recommend all sisters to shop with Rosewe! I am so thankful to God for putting Rosewe in my path. Keep up the good work Rosewe! We love you!
Their is only and really important problem the first two dresses i order it was really faast but the rest of them I haven got them yet it's been two months wating for three dresses and nothing I think they just still from me
Live in Canada order sizes 2 xs larger to fit. Other than that very happy. Love the dresses that I received. Very pretty.
Love the clothes. Easy to wear. Easy to maintain. The styles are in fashion. Have placed several orders and happy with each of them.
This only business is awful with company. I did not realize there was not a customer service number for assistance, my first mistake. I will never order anything else from this ROSEWE again the expected ship date just keeps changing and getting longer and longer, then when I tried cancelling my order supposedly the item has shipped and I still have not received my order it has been 3 weeks now TERRIBLE.
Just bought two dresses and have been asked numerous times where I have purched them, classy clothes at decent prices.
Didnt fit good to big and swimming bottoms are bikini wish you would of said in the web site usually with plus sizes you put briefs or boy shorts not happy at all.And it took so long let people know its coming from China.
Company will only do returns by having customers open tickets to get return info but when the technology doesnt work they have no phone number to call
When you email they just keep saying open a ticket. Well when the ticket wont open then what?
So Im stuck with $100 in clothing that doesnt fit!
Was very disappointed when I received the item I order. Was not the same as the picture and fabric quality was very poor.
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.