Sitejabber Website Reviews and Complaints
business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey star
grey star
grey star
grey star
grey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Kriti E.
Unfollow Kriti E.
Share Review
Report Review

Best online shopping site
January 11, 2022

This website is amazing. They have so many
Options to try out. The quality of clothes is very
Good and I loved all the dresses that I ordered from
Here.

Date of experience: January 11, 2022
Louisiana
2 reviews
0 helpful votes
Follow Miyoshi A.
Unfollow Miyoshi A.
Share Review
Report Review

Awesome experience!
January 11, 2022

Great customer service! They were very knowledgeable and fixed my problem very quickly. I am a very happy customer!

Date of experience: January 11, 2022
Jamaica
1 review
0 helpful votes
Follow Tanya P.
Unfollow Tanya P.
Share Review
Report Review

Great Detail to Service
January 10, 2022

I appreciate that you allow your customers to choose who they want to ship their parcels to clear on their behalf. Your attention to detail is commendable

Date of experience: January 10, 2022
GB
1 review
0 helpful votes
Follow Emily D.
Unfollow Emily D.
Share Review
Report Review

Great dress
January 10, 2022

Lovely dress which came quickly and fits like a glove

Date of experience: January 10, 2022
Jamaica
1 review
0 helpful votes
Follow Navin Q.
Unfollow Navin Q.
Share Review
Report Review

1st time shopping
January 10, 2022

Rosewe was helpful in ordering and shipping. Their shipping service is very efficient and fast. Would recommend them to everyone.

Date of experience: January 10, 2022
Ohio
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

Returns are not free and easy, Ripe-off
February 8, 2022

This company charges you almost $10 on any item returned. Its not easy and free returns. Be careful to order the right size and make sure that the color or fabric does not matter to you. BEWARE

Date of experience: January 9, 2022
Florida
1 review
0 helpful votes
Follow Belkis X.
Unfollow Belkis X.
Share Review
Report Review

Excelente
January 8, 2022

Muchas gracias por la atención no tengo quejas. Me hicieron el reembolso del dinero inmediatamente que se lo comunique trabajan muy buen miy agradecida se lo recomiendo a cualquiera. BELKIS PEREZ

Date of experience: January 8, 2022
Florida
2 reviews
0 helpful votes
Follow Patricia I.
Unfollow Patricia I.
Share Review
Report Review

Thanks
January 8, 2022

It was great they change the size for me and shipped it out on time

Date of experience: January 8, 2022
Spain
2 reviews
0 helpful votes
Follow Ampi C.
Unfollow Ampi C.
Share Review
Report Review

Perfect dresses
October 7, 2023

This website has some spectacular dresses. The quality of the garments is very good and the designs are very elegant. Size very well and shipping is fast. I recommend this website. There are several dresses that I have of her and I hope to have even more.

Date of experience: January 8, 2022
China
1 review
0 helpful votes
Follow fei fei R.
Unfollow fei fei R.
Share Review
Report Review

Company profile
January 8, 2022

Hello, my friend, this is ken li, do you have new style in hand to make? We can provide the low price to you, we can accept small order, 30-100 pieces per style, welcome, OEM, ODM, order, i is from qiaoyifu clothing company,. Ltd, our company is a manufacturer of the clothing, it lie in Humen, town, dongguan city, China, our company is a manufacturer of the clothing, main products: women and jacket, top t-shirt, pants, women dress, skirt, blouse, denim top and pants, if you feel convenient,, you can add my we chat:/what s app: *******3680, or email:*******@qq.com. You can visit our website,, it as below:: http://www.qiaoyifu.en.alibaba.com

Date of experience: January 8, 2022
Florida
1 review
0 helpful votes
Follow Robin N.
Unfollow Robin N.
Share Review
Report Review

Pleasant., will be shopping there in the near future

Date of experience: January 7, 2022
Italy
2 reviews
0 helpful votes
Follow maha T.
Unfollow maha T.
Share Review
Report Review

Perfect experience
January 7, 2022

I like the jampsuit, its the same in the website, size and colors all is perfect, fast shipping and gentil equipment

Date of experience: January 7, 2022
Arizona
1 review
0 helpful votes
Follow Ramon A.
Unfollow Ramon A.
Share Review
Report Review

Very pretty
January 7, 2022

Very pretty and comfortable just expensive for me, I like the clothes because are stretchy

Date of experience: January 7, 2022
Illinois
1 review
0 helpful votes
Follow Karla Z.
Unfollow Karla Z.
Share Review
Report Review

I had ordered two beautiful dresses daaaaays before my mother's wedding. USPS was in charge of the delivery and sent me a notification that it had been delivered. However, I never received the package and quickly informed Rosewe of the situation. They help me contact USPS and we started an investigation to find out where my package was. Sadly, USPS sent me a statement saying that the package had been lost/stolen. I was devastated because the whole package was more than $100 and I needed to get a new dress for the wedding. After telling Sumie, from Rosewe's Customer service, about the situation, she told me that Rosewe will send the order once more to help me. I even got the email confirming the shipping of the new order. I am very glad they didn't just leave me to the side while I lost my money/dresses.

Date of experience: January 7, 2022
Canada
1 review
0 helpful votes
Follow Juanita T.
Unfollow Juanita T.
Share Review
Report Review

Christmas dress
January 7, 2022

Very good, sizes for each outfit very good. Materials excellent.

Date of experience: January 7, 2022
GB
1 review
0 helpful votes
Follow Taiwo E.
Unfollow Taiwo E.
Share Review
Report Review

Stunning dress, everyone loves it
January 6, 2022

I got a long, multicoloured flowy dress, and it's absolutely beautiful. Everyone's who has seen it has loved it. The costumer service was really good too. Overall, good experience.

Date of experience: January 6, 2022
Puerto Rico
1 review
0 helpful votes
Follow Maricely E.
Unfollow Maricely E.
Share Review
Report Review

Cambio
January 6, 2022

Excelente porque me esceiben y se mantienen en comunicacion con el cliente y eso me
Gusta mucho!

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

Excelente
January 6, 2022

Me encanto ordenar en rosewe. Me llegó todo a tiempo antes de lo esperando la ropa es de muy buena calidad.

Date of experience: January 6, 2022
South Carolina
2 reviews
0 helpful votes
Follow Lynetta E.
Unfollow Lynetta E.
Share Review
Report Review

A Willingness To Own It!
January 6, 2022

Vicky, thank you for tapping into Customer(s) needs first. You took great pride in ensuring my overall customer experience needs were met and that's a plus! Your approach to Customer focus in trouble shooting, resolving problems and ensuring the repeat of business is phenomenal! I thank you for your patience, responsiveness, expertise and expeditiously on my RUSH REQUEST (before my new item was sold out) with no hesitation. I salute you and applaud you for your satisfaction guarantee methods!

Date of experience: January 6, 2022
Morocco
1 review
0 helpful votes
Follow Ouma U.
Unfollow Ouma U.
Share Review
Report Review

Je suis très satisfait
Je suis très satisfait
Je suis très satisfait
Je suis très satisfait
Je suis très satisfait
Je suis très satisfait

Date of experience: January 5, 2022