On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love it when I receive friendly and timely service! I highly rate this company for not only their service but the beautiful pieces that they sell!
Everything fits perfectly, good quality, received very fast
Needed to exchange a couple of items due to sizing and Vicky handled my request professionally! Thank you again for all the email updates on the progress of my return!
I enjoy every item purchased. Love my dresses. Several were given as gifts.
Everything I have ordered from Rosewe has been awesome I love the colors and the way they fit, satisfied with the Quality of the material I will be placing more orders in the future.
I bought a few sets and I love every one of them. The sizes are are just right. They look exactly as shown. I highly recommend this site!
I am so happy with my jumpsuit it's so soft and a perfect fit! It was so quick to arrive and perfect quality!
M'y command was small for m'y wife. I contact Rosewe costomers's service. I send them the photo of the product I want to change. As soon as possible, they send me the adress for return. I return it and they change me the product for the normal size.
Thanks verry match Rosewe! I will continue purchasing with you. Thanks thanks thanks
I moved and forgot to change the shipping address. When I reviewed my purchase order and realized my mistake I emailed customer service and they fixed the shipping address without delaying my order.
I contacted the support team regarding theis item RR************** and he\she was great helper, very fast, made me feel so satisfying.
Thanks for that member for such a great customer service experience provided.
I appreciate the fact that we have clear & efficient communication. The quality of the clothing are good & the prices are fair especially during a time when so many people are struggling.
I was pleased that the customer service representative responded back to me earlier than I expected. Very polite representative.
Items looked like what was in pictures so liked them.
Can you help me get the right dress because I do often wrong size for my dresses
I hip size 51
Bust 46
Waist 38
With the above measurements which dress size should I go for, help me with an answer
There was some miscommunication but upon making my dissatisfaction know to Rosewe, I received prompt responses and my request was dealt with satisfactorily. I will continue to purchase from this site. Great Customer Service!
I am happy with the customer response from Rosewe. I ordered some lovely swimming suits and had to return them because of size. Their customer support was excellent! I received my refund in a timely manner.
Was my first time to buy some clothes with you.
And I am very happy that you didn't delay it to sent to me.
Thanks.
I can't believe that this quality and colors of items i got, it's so good i really like it, thank you Rosewe
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.