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Roselinlin

How would you rate Roselinlin?
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Finland
1 review
1 helpful vote
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Loks exactly
January 15, 2022

Amazing. I ordered my birthday dress and it arrived earlier than expected. I always fear that when I order online, my product will not arrive on time. The dress looks exactly like the image provided by this website

Date of experience: January 15, 2022
Ireland
1 review
0 helpful votes
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Items arrived just a couple of weeks after I ordered and could be easily tracked. I love the packaging, the little custom note that comes was such a nice touch that it makes a difference. I absolutely love clothes, I can't wait to buy more!
100% recommended to all my girls

Date of experience: July 5, 2020
GB
1 review
0 helpful votes
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I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.

Date of experience: August 3, 2021
Washington
1 review
5 helpful votes
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This company is a scam. The clothing ordered looks nothing like what arrives. If you want a refund YOU have to pay shipping, which they say will be very expensive. Their only offer is a pitiful 15% refund.

Date of experience: April 21, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Switzerland
1 review
0 helpful votes
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I have been shopping for clothes here for about a year and never had a problem with them. Their customer service staff is also quick to address any concerns you may have regarding the orders I have placed.

Date of experience: November 23, 2020
Italy
1 review
0 helpful votes
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The best modern clothing designs. I love exploring this online boutique, I am fascinated by products at bargain prices. Postage is excellent. I have never had a problem the few times I have needed to return an item.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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We ordered with my best friend 6 shirts in this boutique to start. This can be called fast online service. By the way, the shirts are of great quality and with a very cute design, so I can only recommend this store to buy clothes on the web.

Date of experience: April 20, 2021
New Jersey
1 review
0 helpful votes
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I love the variety of clothing styles and the new stock that arrives regularly. There are always great deals and there are never problems with Paypal, refunds or exchange of items if necessary. You always get purchases quickly. I highly recommend this website for women's clothing shopping options.

Date of experience: April 27, 2020
GB
1 review
0 helpful votes
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It was very easy for me to get what you need. I love the products of this online boutique and, although I rarely buy clothes online without trying them on, their return policy seems very simple. The products were well packed. I am very satisfied with the purchase.

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a set of shirt and pants. The quality is excellent, fabric rich in pleasant feeling. The size I chose is fine, I wanted to play it safe.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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I only received half of my order and it's been over two months. They keep telling me to be patient. Hmm. I didn't realize I would be waiting until next summer to wear them if I even get them by then. Something needs to be done about this!

Date of experience: August 6, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Connecticut
1 review
1 helpful vote
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Poor customer service
September 30, 2022

I ordered clothes two weeks ago and still have not received them. I now just want a refund. They hook you up to a chat and expect you to pay to get help. I will never order here again. Don't waste your time I needed my things yesterday.

Date of experience: September 30, 2022
GB
1 review
0 helpful votes
Follow Gema H.
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I can only talk about shopping for clothes on the internet, but I always look at this online boutique before buying anywhere else on the web. They have a great selection and in most cases the cheapest price you will find for the exact same thing anywhere else.

Date of experience: January 28, 2021
New York
1 review
0 helpful votes
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I've always been fat, tried diets and everything; Nothing worked for me. Shopping was frustrating; the clothes that I liked there were no sizes, those that were sizes, the clothes were classic and boring. Until I found this online boutique; My life changed, I no longer try miracle diets, I simply accepted myself as I am and now thanks to the designs I find here I can wear a look like anyone else. I love their models, their colors, offers, promotions and the best, the prices.

Date of experience: January 5, 2021
Ireland
1 review
4 helpful votes
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Very poor quality when the goods finally arrive about 2 months after ordering!

The top looks like a crisp linen material on the website but they reality was a cheap thin t-shirt type material.
The dress bore very little resemblance to the one I order. The material was a cheap, thin, shiny material.

When I wrote to them they basically replied saying as the 15 return period was up at wouldn't be refunding or exchanging the goods.

I certainly won't use this site again!

Date of experience: August 23, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
2 helpful votes
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The clothes measurements are off, they sent different colors, patterns, materials and quality is the worst, i will feel guilty to give this garbage to a homeless person. When you try to return and item, the websites does not allow you or alert, there is not phone to call. The company said UK or London but they are in China and they do not let you know.
I emailed customer care and they sent a auto reply email asking details which they should not even ask. I had to contact my credit card to put a dispute and replace my credit card.
They finally sent me an email saying that I passed the 14 days to return, which is a lie to start, in addiction is consider Consumer Fraud if they sale an item that does not look the same, they send different measurements/sized, and quality is way different than the website. As you can see here they have too many complains for the same issue that Federal authorities must to be aware and shot down they website as soon as possible.

Date of experience: August 21, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Texas
1 review
0 helpful votes
Follow briseida r.
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Very happy and satisfied with this website. Very good material of my jacket, I had no problem with the sizes. What you have to do is be guided by the indications of measurements according to size. The design is very beautiful. Surprisingly, the day he indicated he would arrive. A success without a doubt, it is already my favorite online store!

Date of experience: September 26, 2020
Florida
1 review
30 helpful votes
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Return policy
August 18, 2022

I bought a blouse from this site size small. It was way too big and poorly made. I contacted them about a return. The blouse had to be returned to China at my expense. The postage is more than what I paid for the blouse. Roselinlin.com offered an alternative. They will refund 15% and I keep the blouse. I feel cheated.

Date of experience: August 18, 2022
GB
1 review
0 helpful votes
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I normally use this online boutique to shop for dresses, I have found that the variety of clothes on offer there is something for everyone. I have bought several pairs of shoes and boots, clothing, accessories, various types of jewelry (just be sure to check the size). Christmas this year was great, I found something for everyone. I found that after ordering and purchasing the items, most are packed and shipped shortly thereafter. Contacting me by email is not a problem, excellent.

Date of experience: November 27, 2020
Maine
1 review
11 helpful votes
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Trashy, and garbage, not worth the costs, all made in China found out after. Anyone who said fast shipping is 100% delusional. SHUT this retailer (?) down, it is a crime. Feel ill over my purchases at roselinlin, also sizing is NOT accurate, much smaller than should be. Regret that you don't have a half star above.

Date of experience: July 17, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Overview

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 24th among Women's Clothing sites.

service
115
value
114
shipping
113
returns
104
quality
109
+241