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RoselinlinReviews 3,767

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

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Georgia
1 review
14 helpful votes
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Bait and switch!
June 27, 2019

Photo on website was a cute lightweight linen top. I received a gigantic (their version of a size small) polyester ugly top only suitable for the trash. Do NOT purchase from them!

Date of experience: June 27, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Japan
1 review
2 helpful votes
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Just as advertised!
June 26, 2019

Just as advertised. Excellent cover that protects well the car. A+. Roselinlin is a best online shopping site in this time. Recommendable to all.

Date of experience: June 25, 2019
Vera k.
California
1 review
0 helpful votes
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Highquality
June 27, 2019

The print of the fabric is very nice, the colors are the same as those of the original photo, the fabric is soft, it does not look as synthetic as other garments.

Date of experience: June 25, 2019
Germany
1 review
0 helpful votes
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Shipping
June 27, 2019

The Colors are vibrant, the quality of the fabric is nice, the prices are low, but, the shipping is too slow

Date of experience: June 25, 2019
Germany
2 reviews
0 helpful votes
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Good
June 27, 2019

The shirt is very cute, but the bottom part has a rubber that rolls when you make movements. And I bought it because in the photos it did'nt look like that

Date of experience: June 25, 2019
Australia
1 review
13 helpful votes
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I would not order from this company again. Quality poor and not as advertised. The top was supposed to be a linen mix but it was a cotton polyester and had and unpleasant odour. The shoes were supposed to be a metallic grey but what I received were a pair of lite grey plastic shoes with glue on them in some places.
Duck
Australia

Date of experience: June 24, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
14 helpful votes
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I ordered three tops from Roselinlin and they are very flimsy, not well-made and way too small. I've tried to return them for a refund, however, the service email is unresponsive to my request for information on the address for returns (which is in China by the way). I suspect this is a scam and that my money is gone for good. Beware, do not use this business!

Date of experience: June 23, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

France
1 review
11 helpful votes
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Hopeless
June 23, 2019

3 items bought, only 1 as described, 2 others are cheap winter trousers not summer ones ordered. No return postage payable by them to China, they say. Site looks very attractive but no contact tel or address. Fabrics are cheap synthetic mix and badly packed. Never shopping there again.

Date of experience: June 23, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New York
1 review
16 helpful votes
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BEWARE, BEWARE, BEWARE

This is a company that all but disappears after you make your purchase. It takes them 1-3 days to respond to any email. They delay issuing RMA's for weeks, then offer a 15% refund if you keep inferior items. Next they inform you that you will probably lose 100% of your purchase price because of China return duties.
There is absolutely no way to contact them and they show no inclination to accept returns. I would advise you not to make any purchases from them.

Date of experience: June 23, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Australia
1 review
8 helpful votes
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Total Scam
June 23, 2019

Clothes are made from the cheapest, most synthetic fabric and are so ill fitting. Ordered and paid for 3 tops and received one. I couldn't get a refund through PayPal as even though the shipping documents proved only 1 of the 3 items was sent, I had to send it back to China within a very small timeframe to receive refund. The company knew I couldn't do this and would never get refund. They are scammers - stay away.

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
1 helpful vote
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It's ok
June 23, 2019

This site is easy to shop in, the shipping time it's ok, I buy 1dress and two blouses, one of the blouses was different from the page pictures, but the other 2 items are ok

Date of experience: June 22, 2019
GB
1 review
0 helpful votes
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Ok
June 23, 2019

I liked the clothes but the colors are a little more opaque than in the photos that describe the product.

Date of experience: June 22, 2019
North Carolina
5 reviews
12 helpful votes
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Green top with black and white vertical designs, looks great online, but in person a very difference story. Very cheap material with flimsy facing. Snagged first time i wore it. Poor cut--another company that takes pics of size 6 models, then just adds material for other sizes; hangs poorly. Dry cleaning recommended--I never would have bought had I known. Classic example of you get what you pay for. MOST IMPORTANT: THEY DO NOT PUBLISH NEGATIVE REVIEWS, so you will see only 4- and 5-star reviews.

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

South Africa
1 review
1 helpful vote
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Ordené 4 items desde Valencia, España. Y el pedido se tardó 13 días, así que no creo que sea una mala tienda, solo que hay que ser un poco paciente a la hora de esperar nuestras compras.

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Thanks for your understanding!

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Colorado
1 review
5 helpful votes
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Avoid At All Costs!
June 22, 2019

To start with, the clothing items displayed in the Roselinin catalog do not represent i. E. fabric, quality, style, or design of the garment you receive. This company makes it impossible to deal with. When you want to return items, they use an excuse that it will take some time to return and receive a refund. As well, you have to pay to return items to China! Really? I have never dealt with a company online that didn't have a straight forward return or refund policy. Usually, companies enclose proper labels and the forms necessary to return merchandise. Instead, this company offers you a token credit amount of a purchase.
Avoid this company!

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

NL
1 review
5 helpful votes
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Terrible
June 22, 2019

The clothes are terrible and look nothing like what is modelled. Cheap shapeless garments I feel conned. Dreadful company. Don't waste your money

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
5 helpful votes
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DEPLORABLE!
June 22, 2019

This was the worst on-line shopping experience of my life. I have shopped on-line for numerous years. This company's merchandise and return practices are awful. I ordered 4 garments... two were unwearable. The blouse was poorly constructed. The two sides of the blouse appeared to be two different sizes sewn together. The hem line was 1-2 inches longer on one side than the other. Order included 2 pairs of pants; same size. One pair was a perfect fit, the other was a child size Xlg. Roselinlin offered me 35% to keep the items OR ship them to CHINA at my expense. I won't be expending any more money on this! I've referred the matter to PayPal and their response is not much better than Roselinlin's. I'm waiting for the outcome but don't expect much!

Date of experience: June 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Jersey
1 review
2 helpful votes
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Super lovely dress
June 23, 2019

I am very much attractive towards the site as they give all dresses for women of less price I brought the dress from them and very less rate compared to other site, and the customer services also very good and very interactive towards it I love to have such a great site

Date of experience: June 22, 2019
New York
1 review
2 helpful votes
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I wasted $1,000 thinking I was preparing for a cruise in a one online order! Joke is on me. I'm going to complain to BBB and my assembly person. They should not be doing business in US or Facebook!

Date of experience: June 21, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Austria
1 review
0 helpful votes
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Plus sizes please
June 22, 2019

I love buying here, but I would like you to have plussizes, because the sizes L or Xl sometimes not fit me very tightly

Date of experience: June 20, 2019