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Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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I have sent 4 e-mails requesting a return address for the item I purchased as it was too large and the material was not as advertised. You cannot return an item using the address on the package as this is a distribution center only.
You also have only a 15 day window to make the return so as it stands right now I am stuck with a too large, poor quality item with no way to get a refund.
Will never place another order with this company.
Website will say cotton but it is polyester. Everything I ordered on website says 100% cotton, not cotton blend, but COTTON! When I received all 6 tops I ordered from Roselinlin they were all cotton/polyester. False advertising.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have plans to make one order en this days because I have received my package a month ago and all the things that became are wonderful! It works for me
Hello, I think that clothes and quality are cute and they look stylish awesome keep up roselinlin.com we love you ;). ...
I got a red skirt from here in march. I got it in a Large size and that was just right for me because I like my clothes to be big on me. The material was good. The delivery was very slow.
Customer service sucks and impossible to return anything even tho items are not sized correctly and fiber content is not what is stated in the website. Poor workmanship. Must be chinese slave labor. Buy local.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Woe is Me - - If only I'd looked up Roselinlin.com on the internet before being induced by a pop up ad on my screen to order from them! They show trendy, cute clothes in larger sizes. Trouble is, their size 5x only fits a 1x or 2x after washing. Fabric is cheap, clothing put together hap-hazzardly. Example: my top had two back pieces with middle seam. The left side was three inches longer than the right side, with the middle seam having a split about 4 inches up. Their size charts are way off - - do not match up from one item to the next.
Sorry for your unsatisfied.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should check the size chart in the website.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The photos online show high quality well designed dresses. Site should be shut down for false advertisement.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Garbage. GARBAGE. Clothes barely resemble what you see online. Sizing is way off. Cheap and basic. WAY OVERPRICED. I completely regret my purchase. I get much better clothing at Salvation Army and Good Will.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
If you don't want to be scam by this site and others like this... like wish, shane, zaful, etc. Don't buy, this website are cheap because everything they use is cheap and the most terrible is the workers, they are slaved by these companies. Please be a responsable buyer and human and at least try to check we're you buy and if is a fair trade place. Almost everything from China will be probably a human slavery work place...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Recomiendo esta tienda por que la conozco hace aproximadamente un año y puedo decir que es confiable, hace cobros seguros, y la ropa es de buena calidad, nos ofrece precios bajos y pues en general obtienes lo que pagas.
I normally wear a small/xsmall in US size and I order a M sweatter from roselinlin. The sweatter took about 2 weeks to arrive.
However,u get what you paid for. In generally, I am satisfied with the purchase.
I also ordered 4 items but luckily I was able to cancel 1 item before it was ship to me. The other 3 items are completely horrendous! This company is a SCAM. All the items shown on the website are fake. There is no comparison to what you receive. It's just pure garbage. And you cannot return the items because you have to send it to CHINA. The cost involve is very high. Opted for a 25% cash credit of the original price. Everything went to the donation center. Companies like this should not be permitted to do business anywhere in the world! Rating of 1 should be 000.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered 4 items. The photos are wonderful on line What you receive is terrible. The quality of the material is paper thin. Totally quality, construction of clothing, terrible. Return policy, terrible. Hopefully you read legit reviews on this company. There are 5 star reviews that obviously fake. Beware!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
What arrived was a piece of garbage not worth more than $2.00 The dress looked beautiful on their website, but nothing like it arrived. Impossible to get an email delivered to return item. STAY AWAY FROM THIS PLACE. IT IS A SCAM! IT SHOULD GET 0 STARS.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Good user service and cute clothes... I recommended see always the size tables, it helps!... GOOD!
Do NOT buy from this site. The shirt I received looks nothing like the photo on the website. Multiple emails later, I have no resolution. My only option was to spend as much as I paid for the cheap POS garment to return it to an address in China. Save yourself the hassle.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered 3 items one month ago
2 arrived and were $#*! quality - totally see through material all wrinkled - poorly made
The 3rd item did not arrive
After contacting them 5x to get a return shipping label
I contacted them again to cancel the 3rd item which they said had not even been sent out yet - so i said cancel it then please!
Dear roselinlin,
I requested that you CANCEL the order as a result of you not even sending it after one month ordered and paid for
Thanks for not respecting my wishes and sending the jumper that you all likely forgot about anyway - nice scam
So much for me trying to not use Amazon and support a company like you
It was % not worth it
Now i'll have to wait another month for this jumper to arrive
Then it will be 10% of what was portrayed in the photo
Then i will have to write you 5x to get a return shipping label
Then i'll have to pay $24 to return it to China and wait 20 minutes in line at the post office bc the return address is so long and it does not fit into the USPS computer system
Then it'll take another month to get reimbursed half of what i paid - if i am lucky
Thanks for taking my money and deliverying poor products and then taking more of my money and time in return
DO NOT BUY FROM THIS COMPANY!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I purchase my first order in this site and the 20th of july it became and the clothes are cute cute, one shirt became a little small but i use it anyway lol
I really love the site (roselinlin). I order on this site not for the first time and every time I remain completely satisfied with the quality. Large range, the latest models, all stylish and high quality, very low prices. Order quickly send, highly recommend the site.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin