RoselinlinReviews 3,767

If I could have given 0 stars I would have! I bought a blouse and a pants. I order the wrong size on the pants and wanted to return them. The runaround I got from this company is unbelievable. They are scammers they offered me 15% discount in cash if I didn't return the product, supposedly to save me money on the shipping back to them in China. I swear they change their name At will whenever it suits them. Do not buy from this company it's a scam company. It offers you pennies on the dollar not to return their product for whatever reason. 15% of purchase. I can't fight this type of business practices from a Chinese company, however, I will not do business with them ever again. PayPal should not do business with them as well or notify their customers of their business practices. BEWARE I had to give a 1 star or they wouldn't put my rating through!

I had a previous bad experience with some other site and swore i would never buy clothing made in china. Had i know this was the case with Roselinlin i would NOT have ordered any of the items I paid for. I have sent about four emails now and keep getting the same stupid auto-email reply. I can see i probably am not going to to be able to get my money back. Hoping i might have some better resolution with Paypal since that's what i used for payment.

Stay away from Roselinlin. They are located and ship directly from China and have a joke of a return policy! I ordered about 10 items from them thinking I would just return the items that don't fit. When it came time to return- about 6 items- I sent them an email as stated on their online return policy. They asked me to list the description and size of each item- some of my item descriptions were written in Chinese characters so I had no way of writing a correct description. Then when I received an reply email to my return request "Celia" asked if I would rather take a 15% refund because sensor everything back to China would cost me a lot. Here is part of the email cut and pasted "Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."

I emailed back and asked for 50% refund and they turned about and offered 25% which I will take because otherwise it's such a hassle. Stay away!

Oh, and a button from one of the shirts fell off the first day I wore it.

I BOUGHT ABOUT 20 ITEMS DRESSES, PANTS, BLOUSES THEY LOOK NICE TO THE PICS ON THE WEBSITE. VERY DISAPPOINTING THOSE MERCHANDISE THEY SENT OUT IS NOT WHAT ITS SHOWN IN THOSE PICTURES. THE CLOTHING IS HORRIBLE POOR QUALITY, THE FABRIC WAS UGLY AND CHEAP, PANTS AND BLOUSES WERE NOT REALLY "LINEN" AS DESCRIBED. I AM NOT EVEN ABLE TO GIVE THEM TO ANYONE THAT I KNOW EVEN GOOD WILL. MY BIG MISTAKE THAT DID NOT KNOW ITS SHIP FROM CHINA. I DON'T WANT TO WASTE MY TIME AND RETURN SHIPPING MONEY BECAUSE YOU WILL NEVER GET YOUR MONEY BACK IF YOU RETURN YOUR ITEM. PLEASE BUYER BEWARE!

The photos can not be of the actual products. Looks like they manufactured items just for the photos and then created the cheapest knock offs. When they say the fiber content is cotton, they must be referring to the cotton thread. Even the least expensive items that are manufactured in the US, or likely most anywhere else, are infinitely better quality than these. Am not even able to give them to anyone that I know. Something should be done about this company. It's a rip off. Know of any attorney that would take this case?
They said they would give me a credit for one item that they never sent... we shall see. I still have about 4 other items that I have and can't return. Buyer beware.

Ordered a dress that arrived with a grease stain across the chest. They asked for pictures for "proofs" which I sent and then they went silent. Continued requests through their email generate an auto reply telling me I can either send items back to China at my expense or they will refund me 10% of the cost of the item. There is no phone number no way to make it with them other than this email address. In addition to the stain, the dress came out of the packaging smelling horribly of chemicals in the material was not really "linen" as described. There is no size tag or other tag on it and it was clear in a very poorly and have lots of loose threads hanging out. Nothing short of junk.

I am very happy with my dress. High quality, fast shipping. I really love the color and design. Also, the customer service was very efficient. I´ll sure recomend Roselinlin to my friends and family!

The clothes on Roselinlin are very cute and unique. The shipping is express which is very good... love it.

Roselinin is the worst rip off on the internet. Clothes bear no relation to pics on website, are poorly made, of man-made fabrics rather than the "Cotton" or "Linen" as described on their misleading website. Clothes arrive in randomly wrongly-sized condition, pant legs long that drag on the ground, sleeves that are a foot longer than any arm. Just so crappy. Customer service is useless, they keep sending a request for information about reason for refund, without ever addressing the problem. Definitely going to open a dispute with Visa. These kinds of merchants give businesses in China a bad name. Pics below show Roselinlin pics (left of each pair) and actual colour of garments eceived (right of each pair.)

CAN ORDER WAS PLACED THREE MONTHS AGO FOR A SIZE MEDIUM. A SIZE SMALL ARRIVED TODAY. THE CLOTHING IS HORRIBLE QUALITY. THE SIZING IS FINE FOR A CHILD NOT AN ADULT. WHEN YOU TRY AND CONTACT THE COMANY AND ENTER YOUR ORDER NUMBER THAT THEY ASSIGNED, THE SITE WILL NOT ACCEPT YOUR REQUEST FOR A REFUND. PLEASE PLEASE DO NOT MAKE THE SAME MISTAKE THAT I MADE. DO NOT BUY FROM THIS COMPANY! ROSELINLIN DOES NOT RESPOND TO COMPLAINTS. YOU CAN NOT REACH ANYONE AT THE COMPANY. THIS IS A WARNING THAT IF YOU SEE SOMETHING ON THE SITE THAT LOOKS GOOD, IN REALITY ITS A CHEAP POOR QUALITY!