I loved how easy it was to shop on your website! The size details and other details of the dress were very helpful. Delivery was also quick even during COVID restrictions.
Worse than bad. I almost exclusively shop online and this is the first time I have written a review since I believe ladies need to be warned about this product line. The pictures depicted beautiful clothing and what I got was sub par - something I wouldn't even look at in a outlet store. The material was cheap, the stitching was just short of basting (long running stitching) and the quality of the garment was substandard. They get you buy giving you discounts the more you buy. I purchased 3 blouses over 3 weeks ago. I have only received one so far, that I never would have purchased had I seen it first. The return policy is ridiculous since you have to send it back to CHINA at your own expense. They will give you a cash refund if you keep the garment... but who wants to keep something they will never wear.
I understand that this website also sells under another name. LADIES BEWARE! You know something is fishy when you read the reviews and the only 5 star reviews make absolutely no sense.
Just got my second garment and was a cheap disgusting garment - terrible quality. Will send this one back to China no matter the cost. Can't understand how a company like this continues to sell clothes.
I never write reviews but I feel taken by this company!
Hiii I get excited every time I think about buying more clothes next week. I look forward to the new sweaters that you buy from this website with an excited heart.
I love how the support care staff at Roselinlin's very kind and professional. They tend to queries fast and the transactions are processed so easily. I loved my experience shopping here.
Tried to purchase some clothes they got my money i got nothing but a bunch of form email asking me for more info on why they can't complete a business tranaction.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have ordered from this website a couple of times bluds and sweaters and there is always great service and really affordable products. I am very happy with all my purchases.
I was shopping for linen and cotton clothing. Every piece of clothing I ordered was "supposed" to be of those materials. Only (1) item was cotton, others were a blend or there was no tag at all. Pants were not sewn as shown on the website. The clothing is cheaply made. They entice you by offering additional discounts or free shipping with increased spending. I decided to return my entire order. They offered me a 30% discount to keep it. I declined and returned the complete order by Canada Post. I emailed them copies of the receipt and waybill as requested. I followed up a couple of times but they claimed it had not been received. In December the package was returned to me. It had reached its destination according to the labels, but was undeliverable. When I showed them proof and asked how I was to return something to an undeliverable address I was offered the 30% discount again to keep the clothing. They claimed they had not received or refused it. So now I have lost 31.00 in shipping, get to donate cheap clothing and am waiting for the refund. Their communication is fine HOWEVER I believe buyer beware. If you are not expecting too much then you will be satisfied. I do not believe you can return the items for a full refund. They make it impossible from my experience. I would not recommend or will I ever purchase from them again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
When, after waiting a month to receive my items, they were nothing like what was advertised. I ordered two PILLOWS -- what arrived was two pillow COVERS, not pillows. Both the photos and the description as "pillows" misrepresented the products. I also ordered a T-shirt, which arrived damp inside a zipped plastic bag that had condensation inside. The smell was terrible, the T-shirt unwearable. I know from reading the reviews that it is useless (and expensive) to try to return merchandise and get a refund. DON'T BUY FROM THIS COMPANY.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I used the Chat on the website since I kinda got confused with Invoices and the Status of my Package - The Customer Service was super friendly and helpful. I look forward to my Items and will definitely order again!
I purchased a top and want to return as very poor quality certainly not as it looked in photos was not expensive but still not worth any money
It took 6 weeks to get the item, now they do not reply to me.
I WOULD ADVISE ANYONE NOT TO PURCHASE FROM THE VERY POOR SERVICE, BASICALLY NO CUSTOMER SERVICE
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
OMG! Do not purchase from this people EVER! My husband wanted to surprise with 3 dresses from this people as the pictures look great. I received the gift and the dresses are UGLY nothing like the pictures you see on there website, BIGGER THEN NORMAL and the WORSE is that if you don't like them or they don't fit you YOU HAVE TO PAY FOR THE RETURN ALL THE WAY TO CHINA. USPS will charge me $23 for regular mail, but will not be able to track the package for that price, so the next rate is $34 so I can truck the package. This is a nightmare! You will be sorry for sure.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The product they send is nothing like what you see on the website.It is fraud. The fabric is cheap, flimsy and washed out. Save your money and some heartache.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Do Not Ever Purchase from ROSELINLIN - the descriptions of their apparel are usually inaccurate and they are made of MYSTERY Fabrics - Not Cotton or Linen as they say - to return products back to China costs a minimum of $33 - They vaguely respond via email and there is no number to reach a person on - They only offer 35% of the cost credited to you in exchange for you keeping their junk. #roselinlin Roselinlin
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Took my money and never shipped anything! Total scam. No shipping updates. Total ripoff. I would advise to never ever order from them. Criminal organization.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
As a buyer of this online boutique, I find clothing true to size and always have current trends. As an online shopper, you need to make sure the size is correct for what you expect.
Im happy with this boutique online, I made my first order, a nice white blouse, it arrived in the estimated time, the quality of the clothes is high! I am very satisfied with my purchase!
I am delighted to make my first online order here, I bought some long pants, a blouse and a dress, the quality is good and the prices are worth it as they are very cheap.
Skirt easy to buy! Great variety and great service. I am very happy buying clothes here. They are delivered quickly and are of good quality with excellent colors and the clothing is the correct size.
This online boutique has helped me to choose very cute outfits easily, it seems that they run out of the smallest sizes of the dresses quite quickly, with all reason, they are very cute designs!
You were the best service to buy clothes that I have had on the internet. The pants arrived not only on time, but the quality was incredible. I will order more in this online store.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin