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Roselinlin

How would you rate Roselinlin?
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Australia
1 review
10 helpful votes
Follow Joe J.
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Their policy states: 2. RETURN SHIPPING FEES ARE AT CUSTOMERS' OWN EXPENSE.
They have sent the wrong size and still, the customer is responsible for return shipping.
How is that? They know this will cost too much and they offer a ridiculous 15% refund.
I have agreed to this refund but they stopped responding to my emails.
STILL NO REFUND.

Date of experience: May 27, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
3 reviews
15 helpful votes
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THE CLOTHES THEY SHOW ARE REALLY NICE... BUT THIS IS A CHINESE SELLER! VERY UNETHICAL! I PURCHASED 3 DRESSES AND A PAIR OF $3 EARRINGS SO I COULD GET FREE SHIPPING! THEY SAID THEY WOULD GIVE ME 30% OFF ON THE THIRD DRESS AND THEY TOOK IT OF THE EARRINGS INSTEAD! ANYWAY... THERE GOES MY F... G MONEY! I PURCHASED ON 9/1/19 AND IT'S NOW 9/21/19! AGAIN, THESE CHINESE SCAMMERS ARE THE WORST! I THINK I WILL GET MY MONEY BACK FROM THE CREDIT CARD I USED! SCUMBAG COMPANY!

Date of experience: September 21, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Ukraine
1 review
0 helpful votes
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I've received one order so far and I was so pleased with stuffs I put in a second order almost straight away. Such a high standard. The material are lovely. Thank you

Date of experience: April 18, 2020
Italy
1 review
0 helpful votes
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Modern clothing
April 19, 2020

This page offers a range of modern clothing that I can't get locally, so it's great to have fast, reliable and quality service. So happy that I found this boutique! Thank you!

Date of experience: April 18, 2020
New York
1 review
0 helpful votes
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I love buying clothes in this online boutique, they are always amazing! The girls here are amazing! Extra thanks for all your help! It's fabulous, they answer questions quickly with great help.

Date of experience: January 10, 2021
GB
1 review
0 helpful votes
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I have a nice online shopping experience here. I easily found the dress I dreamed of, and the quality was surprisingly higher than the price would indicate, very happy with my purchase

Date of experience: December 21, 2020
Texas
1 review
0 helpful votes
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The online store is great. So easy to get around. I find it 100 times more practical than going to the mall and physical stores. That's why it's perfect. I love it.

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
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I had a great experience with this website, it made everything perfect. They helped me in such a great way. I can't wait until the next time I buy clothes here again.

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
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Fantastic service, great quality of the dress I ordered, I would definitely recommend this page. I already told my friends about this website, now many of them have asked for clothes here.

Date of experience: November 7, 2019
GB
1 review
0 helpful votes
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Always satisfied with this online boutique, I love the skirts that I don't wear from any other brand, ideal for the weekend and perfect to wear on my work days from home.

Date of experience: February 19, 2021
California
1 review
7 helpful votes
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Hard to believe Bad
July 24, 2019

Worst most disingenuous outfit you will ever try to do business with. Located in China with a business plan from hell. Received pants a week after ordering way oversized. Decided to eat two $8 shipping fees for a $16 pair of pants and return them, but had NO ADDRESS and NO PHONE NUMBER. After FIVE emails requesting the return address, I received not an address but an offer to keep the oversized useless pants having paid for them and offering me a 15% discount on more of their useless garbage. DO NOT DO BUSINESS WITH THESE GUYS. I unfortunately did not read the existing revews (95% panning them) until too late. Only gave them one star instead of ZERO because it would not allow me to hit submit.

Date of experience: July 24, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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This boutique has excellent quality clothing and accessories at a fair price, the answer to questions and concerns and problem solving is by email and it is very good, I recommend them.

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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Aesthetically the clothes on this website are beautiful. I will fall in love with a nice long dress. Plus, the fabrics are clean, high-quality, and hip (and it does matter a lot).

Date of experience: August 1, 2021
Texas
1 review
0 helpful votes
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Original and quality products. Fast service and excellent customer service, what more could you ask for? I am delighted with each purchase made on this website and of course I will repeat.

Date of experience: December 18, 2020
GB
1 review
0 helpful votes
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Every time I shop online here I am happy. High quality clothing and excellent customer service. The delivery option is very good! This is my option to buy clothes online. Well done!

Date of experience: March 24, 2021
California
1 review
0 helpful votes
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Very quick delivery!
March 14, 2021

Thank you very much for the quick delivery. My skirt arrived in time just for the party. I'm glad I didn't cancel my order, they were very nice at this online boutique!

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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Very satisfied.
March 17, 2021

I just received my first order from this online boutique a few days ago and I am very satisfied with my purchase, so much so that today I ordered more clothes here!

Date of experience: March 17, 2021
Minnesota
1 review
1 helpful vote
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For now, in my 3 orders I have not had problems and the products that I have bought are all those described. I am very happy to shop on your website because I can find clothes for my style.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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ONE THING ROSELINLIN HAS RIGHT IS THEIR PHOTOGRAPHY AND NOTHING ELSE. TOOK FOREVER TO RECEIVE MY ORDER AND WHAT A DISAPPOINTMENT, OUT OF 7 DRESSES ONLY 2 FIT ME. 2 OF THE SOLID COLOR DRESSES ARE GOOD ENOUGH TO WEAR AS UNIFORMS TO WEAR AS A CLEANING LADY IN A CHEAP MOTEL. THEY WERE MADE IN CHINA, SO THEIR SIZES ARE FOR CHINESE LADIES!
FABRICS ABOVE ALL ARE SUBSTANDARD, FEEL CHEAP AND ARE CHEAP~

Date of experience: July 2, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New York
1 review
16 helpful votes
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This place is a rip off. I purchased 3 pieces. First, they charge a foreign ATM conversion fee (which they do not disclose). I've been shopping online and overseas for years and I've never incurred this kind of fee. The clothes are poorly made, the sizing is ridiculously off, the clothes you receive don't match the pictures of the clothes on the website, the material specified on the website is not what the garments are actually made of, and all of the clothes are labeled dry clean only (which was also NOT specified; I would've never ordered them had I known that). It took a few back and forth e-mails (merely requesting a return address was like a "Who's on First?" routine) with "customer service" to finally find out about their scam-$#*! return policy, and I still wasn't provided a return address. You have to pay for return shipping and customs fees to their distribution center in China. Instead of providing me with a return address to send the items back, they offered me a 15% discount to "get my clothes altered" and warned me that shipping to China is expensive and will take too long for a proper and timely refund. No phone number to call and complain. I'm reporting them to the Better Business Bureau. BUYER BEWARE! P.S. We should be able to leave ZERO stars, since that's what these thieves deserve.

Date of experience: July 2, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Overview

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.

service
115
value
114
shipping
113
returns
104
quality
109
+241