Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!
This is seriously my favorite clothing website. Shipping is super cheap, but it's even fast - you get it in just over two weeks! It's incredibly reliable and at a great price too! From my experience with other websites and stores alike, this has been the best. You rule!
Excellent. The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.
Clothes look nothing like the website! Clothing is garbage, horrible quality. A garbage bag would fit better and I'm a size 10,5'8". Took months to receive - literally 3 and I hounded them and PayPal and PayPal wouldn't help me. Makes me wonder why. Shipping came from China - would cost too much to send back and there's a restocking fee and the time limit to return had passed due to the lengthy shipping time. I threw my clothes away - wished I had taken photos, but other have posted some, check them out.
Avoid this store!
Ordering clothes online here is simple. Fast and direct delivery to the door. Never a problem in exchanges. I have been using this site for so long now, I cannot blame them at all, it is an excellent option, better than going to the mall at this time.
I m delighted that I took a risk and ordered clothes on this website. Shipping was very fast. I received it in just over two weeks. The shirts were of better quality than I expected for the prices. Everything fit perfectly: the measurements listed were accurate. I feel like I've gotten a real bargain. I certainly expected to be expecting a lot more and receiving worse quality products at such great prices. I will buy again for sure!
Im very happy with my order on this website and will soon make a new one. Great prices, many things to choose from and very fast shipping. Thanks girls, keep it up. The best website to buy clothes online
Damn, i feel foolish for not doing my due diligence and checking reviews for these products. The photos looked so good! I ordered a shirt, which was fine but the size was not accurate. The apron/dress was terrible looking, with terrible fit and poor construction. And everything arrived super wrinkled! I have contacted them asking about returns since there was no mention of this on their website nor the packing slip. Based on what I read on Sitejabber, I think I just wasted my money.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The customer service they provide is incredibly fast and efficient. It was very easy to contact them via email and quick responses.
I will never buy anywhere else, this boutique provides the best quality and the most current fashion
Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.
This online store was easy to use, with quality clothing as described online. The purchased items are delivered in a few days. Quick customer service, it was extremely helpful. Overall, a pleasant experience from purchase to receipt of order.
Shopping here is easy and fun. Excellent products in a wide range of areas and some exceptional prices. Clothing is a bit tricky since sizes are not always pellets, but I am sure this would not hinder all shoppers. I love the variety and the opportunity to pay in installments with my card if necessary. Waiting for the products is the most difficult part, as it is very exciting to get that delivery.
My dress is perfect, this online boutique are more than useful. My experience was fantastic and I can't wait to buy again. I should have asked for an XS but the S worked fine. I needed something that would fit and not be too tight for my work event, so I missed the biggest size.
I have already ordered twice on this website and all my purchases are legit and good quality! It fits me very well and is true to the image displayed on your site! I love him so much. Yes, it takes a while for the order to arrive, but once you receive it, it is worth the wait. I don't know why they say it is a scam. Well I give them 5 stars for great service. I'll keep asking for more, I can't get enough of the pretty dresses
I have commissioned a lot from this website during the year and am very satisfied. If you pay attention to size and customer reviews, it is easier to buy and get what fits. The quality is excellent for the price. The Style Gallery is also a fun way to shop because you can see how it looks on different people. Returns are easy, especially through PayPal! Customer service is also helpful if you need it, you usually get a response within a few hours. At first I was hesitant, but after the first couple of orders, now I do.
All those clothing look so attractive ONLY on the screen. I ordered 5 items and I decided to keep 3. Most of them look so cheap or way too big! I mean huge! If it's Amazon, I was happy to return them ALL.
And watch out people, they send your clothing somewhere in the US but when you return them, they don't accept anywhere else but China. It's really really far and costs fortune. Of course you pay all the shipping fee.
That's what they do just to make money. They don't want your trust, they're just fooling you around! I am so sorry for them.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Merchandize not at all like advertised on their website. My purchases were the cheapest, thinnest materials, shoddy sewing. I ordered 2 of the same blouses in the same size but different colors and 1 fit and the other didn't. I've read the reviews only after receiving my merchandise. I have learned my lesson. I will read reviews first. I will not attempt to send the junk back or get refunds as this company from the reviews does not honor refunding your money. And I'll not waste my time nor be frustrated.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The dresses and blouses in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house, the shipping took longer than expected, because I live a bit far away, but it is worth it.
So I figured these guys out! Yes they are China... they create super cute clothing in the most flattering, expensive fabrics that fit and hang on the body wonderfully, that's what they display in the pics on the models on their website... when you purchase though, the items may look very similar to what you picked out but they have manufactured with the cheapest fabric possible... completely different structure of the clothing at that point... Always, always dispute with the credit card you used when purchasing their stuff after you figure out you've been had... send them pics of what you got versus the item displayed online... pretty obvious what they are doing
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This boutique gives me the opportunity to order high-end clothing for a significant discount, it's incredible. The products I receive are always of quality and at the best possible price! Shipping can take days or maximum 2 weeks, but it does not bother me too much since the products have a fantastic and excellent price.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselin