business logo of Roselinlin

Roselinlin

How would you rate Roselinlin?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
6 helpful votes
Follow Mose A.
Unfollow Mose A.
Send Message
Share Review
Report Review

I received a dress whose measurements do not match the ones specified for that size dress, on their website. I've been trying to reach them for 3 - 4 days now but all I keep receiving is the same email, asking for additional information, over and over again. However by now I've realized that it is by design. They don't answer back because they don't want to fulfil their return/refund policy. It's a shame though, because I was willing to by 3 more dresses from them if they had taken care of this issue.

Date of experience: August 7, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
Follow A J.
Unfollow A J.
Send Message
Share Review
Report Review

I ordered several pieces of clothing, excited to have found a shop that offered affordable and stylish garments.
Their website did not allow picture close-up. I should have listened to that red flag. The pictures of what I thought I bought looked nothing like the actual item I receive, particularly an item with a pattern. What a waste of money and time.
In addition, returns are made very difficult. Their site says nothing of their returns having to be made to China. They basically scam you into giving you a 15% refund since returning will be costly and painfully time and effort consuming.
It took 4 months to get the items ordered
Resist the urge, it's all a manipulated click bate.

Date of experience: July 21, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
10 helpful votes
Follow Ibie H.
Unfollow Ibie H.
Send Message
Share Review
Report Review

TOTAL RIP OFF
July 11, 2019

The pictures look great -- linen/cotton blend clothing. The crap sent is garbage, poorly made and falsely advertised. Ugly, very ugly and not in any manner like the items pictured in the ads. If you used Paypal, you need to let them know about the false advertisements. Also, it might not be bad to alert US governmental agencies in order that their are no longer allowed to trade in the U.S. They have U.S. distribution centers. Check who owns them and sue as distributors in the line of fraudulent items through the U.S. mail.

Date of experience: July 11, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
Follow Claudia E.
Unfollow Claudia E.
Send Message
Share Review
Report Review

Customer service is excellent. I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful.

Date of experience: July 28, 2021
Canada
1 review
2 helpful votes
Follow STELLA D.
Unfollow STELLA D.
Send Message
Share Review
Report Review

https://roselinlin.pissedconsumer.com/review.html
Check out the other website who have pissed off thousands of customers and wasted money to ship them back to China! Trust me. I filed paypal claim regarding this seller. Document everything on paypal and not directly to seller email. This way paypal can investigate that they are total sham.

Date of experience: April 1, 2021
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

GB
1 review
0 helpful votes
Follow Clidia K.
Unfollow Clidia K.
Send Message
Share Review
Report Review

I was wary of this website due to bad reviews. I ordered a bracelet here and once the item finally arrived it went exactly as expected, I was happy with that. Remember that your item may come from abroad just like mine did. I'll be back to buy a nice dress!

Date of experience: July 27, 2020
Arizona
1 review
12 helpful votes
Follow Teresa L.
Unfollow Teresa L.
Send Message
Share Review
Report Review

First off, the shirt looked nothing like what I received, the material is so cheap. I inquired about returning and never got a response via email. Then I live chatted a week later and they tried to give me 15% of total value instead of me returning item. I said, no, I want a full refund. They offered me 25% of total value. Again, I said no. They sent me shipping label to China and I have to pay shipping?! That costs more than the item itself which truly is a piece of crap. Do not order from this company. I am beyond livid.

Date of experience: May 19, 2022
Tennessee
1 review
6 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Send Message
Share Review
Report Review

My items arrived over 3 weeks after I had ordered them, even though I paid extra for express shipping. The items are too small and very poor quality. I am not even going to attempt to get a refund - just tired of dealing with these crooks. Avoid them like the plague.

Date of experience: May 31, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New York
1 review
0 helpful votes
Follow PASCUA L.
Unfollow PASCUA L.
Send Message
Share Review
Report Review

I never had a bad experience or a poor quality item from this boutique. All the pieces have been amazing. Great quality for the price. Always good items on sale too. And I feel that the size is also pretty good. No more outdated accessories, I love shopping with them :)

Date of experience: June 28, 2020
Hungary
1 review
0 helpful votes
Follow grace g.
Unfollow grace g.
Send Message
Share Review
Report Review

I really love it!
April 19, 2020

Now I've only bought from this online store twice, and I really love it! It was easy for me to find everything I wanted, and I even ended up getting much more than I originally needed. The clothes are also well priced and very cute! I will definitely buy here again.

Date of experience: April 18, 2020
Croatia
1 review
0 helpful votes
Follow palma w.
Unfollow palma w.
Send Message
Share Review
Report Review

Great prices
July 9, 2020

Absolutely love for this boutique! Clothing is always the latest fashion and at great prices! Every time I buy an item, it arrives early and in perfect condition.
My closet is full of clothes from here!
There are always great discounts and I have some fantastic bargains!
Definitely continue shopping here.

Date of experience: July 9, 2020
Texas
1 review
0 helpful votes
Follow Diamante W.
Unfollow Diamante W.
Send Message
Share Review
Report Review

In this online boutique they have great clothes with incredible accessories to combine. They have such good customer service and they make you feel important even if it's by email, they don't pressure you to buy. The images on the website are always very neat and have a wide range of discounted prices. I would totally recommend it!

Date of experience: November 28, 2020
Utah
1 review
0 helpful votes
Follow MALVINA H.
Unfollow MALVINA H.
Send Message
Share Review
Report Review

Very good
July 31, 2020

The free shipping of my order was an excellent way to convince me to buy here... I am impatient, so having my clothes in a couple of weeks creates anxiety but I know that it is normal even more with the new normality!

Date of experience: July 30, 2020
GB
1 review
0 helpful votes
Follow Cora W.
Unfollow Cora W.
Send Message
Share Review
Report Review

So happy!
July 3, 2020

I love that I can order a size 10 online at this boutique and when the clothes arrive they fit perfectly!
Delivery is generally within a couple of weeks. So happy!
I always check their website to see what's new and what's special.

Date of experience: July 1, 2020
Indiana
1 review
2 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Do NOT waste your time and money on this company. Everything is shipped from China and it takes the slow boat. They also shipped my items separately arriving weeks apart. To compound it, they expect an item to be returned to China within 15 days. It costs almost as much to return the garment as to buy it. They took me for almost $100. Yeah, I'm pissed. They know most people won't sue over a $100 so they continue to get away with stealing from you.

Date of experience: August 23, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Illinois
1 review
0 helpful votes
Follow Analia Z.
Unfollow Analia Z.
Send Message
Share Review
Report Review

Very happy and satisfied with this page. Very good material of my blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already an online store!

Date of experience: December 18, 2020
GB
1 review
0 helpful votes
Follow NAYLA G.
Unfollow NAYLA G.
Send Message
Share Review
Report Review

Free shipping over $50 is my favorite part. A wide range of garments with very fashionable designs, it is always better to check the comments on the website before buying something, but so far I am satisfied with the quality, sizes and shipping.

Date of experience: October 9, 2020
Nevada
1 review
1 helpful vote
Follow Tarsila W.
Unfollow Tarsila W.
Send Message
Share Review
Report Review

Very comfortable
August 23, 2020

Buy on this website some very comfortable and fashionable pants. Ideal to dress in a casual style and for mountain tours, walks, etc. They look great with black boots and Converse-type sneakers. The fabric is fine for the mid season (spring and fall).

Date of experience: August 22, 2020
Washington
1 review
0 helpful votes
Follow TEOFILA S.
Unfollow TEOFILA S.
Send Message
Share Review
Report Review

I only buy the perfect dresses in this online boutique, it is what I was looking for a fitted dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no color loss, although I recommend not washing it with hot water. They are comfortable and pleasant to the touch. It would be nice if there were more fun colors.

Date of experience: September 20, 2020
GB
1 review
0 helpful votes
Follow naomi s.
Unfollow naomi s.
Send Message
Share Review
Report Review

I bought my new dress here. I wore this dress to work and turned a lot more heads than I expected. It's so flattering! I'm 5'6 "and I weigh 132 pounds. I ordered a small one and it fits me like a glove. The material has a bit of stretch, so size wise it would be a bit forgiving. The cut of this dress hides the bag from Good mommy tummy. Felt a bit strange wearing something so retro as it is not my typical fashion style. But I am very happy with it and I know I will use it a lot. Delivery was fast and flawless. Customer service was great. Magnificent!

Date of experience: January 23, 2021

Overview

Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
105
quality
110
+241