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Roselinlin

How would you rate Roselinlin?
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Wisconsin
1 review
0 helpful votes
Follow D S.
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Never Again
August 9, 2020

Do not recommend! I was super disappointed, package took a month to arrive, everything looked so different than the photographs, the sizes are erratic and way smaller than standard sizes. I used the size charts, but only 2 of 7 items fit. I was supposed to get a discount code but it wouldn't accept it. Now I find out I can't return unsatisfactory, ill-fitting items. Not without jumping through many hoops, and not without costing me all shipping and customs charges. According to their email, here are the things you MUST do to ship your returns back and then maybe you will get a refund.
1. Returns must be approved.
2. Customers must respond to every email within 7 days, or they will close this case after the aforementioned deadline.
3. Customer is responsible for return shipping cost and any other related return charges (including possible custom fees).
4. Refunds will be processed after our return center receives and inspects the return package
5. Any addresses on the parcel are not approved as the return address. (What does this even mean?)
6. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged.
Never again, I can't believe there are real customers saying they have great service.

Date of experience: August 9, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

GB
1 review
0 helpful votes
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I don't remember the clothes bought on this website since I bought last month. All clothes received were very satisfactory at a reasonable price and fit my body well.

Date of experience: May 16, 2021
Austria
1 review
0 helpful votes
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I have bought some dresses here and they often congratulate me on what I am wearing. They are easy care garments and last a long time. I'm very happy.

Date of experience: August 2, 2020
Utah
1 review
0 helpful votes
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It was everything I expected and more, the prompt delivery always makes me happy, thank you very much, I will order more in the future on your clothing website!

Date of experience: December 20, 2020
GB
1 review
0 helpful votes
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Supportive and helpful The team at this online boutique is fantastic, I had some complications with my order and they were amazing fixing everything for me and helping me.

Date of experience: July 24, 2021
GB
1 review
0 helpful votes
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I ordered a nice blouse, the design is spectacular and it looks good, the quality is good, they have done an excellent job with this website to be honest

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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Spectacular website! I rated 5 stars because because the shipments are fast compared to other online clothing stores, it really is one of the best places on the internet.

Date of experience: August 3, 2021
Canada
1 review
0 helpful votes
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Totally recommend
August 15, 2020

Website is amazing! Affordable and of great quality. You have all your clothing styles, beautiful accessories, and good shoes. Everything you are looking for is here! I totally recommend

Date of experience: August 15, 2020
Texas
1 review
0 helpful votes
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Amazing
August 31, 2020

Amazing range of clothes for girls. I love buying clothes on this website, they have fast delivery, always full of discounts and samples. Happy shopping with this online boutique.

Date of experience: August 29, 2020
Massachusetts
1 review
7 helpful votes
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Rerun orders are bad!
September 4, 2019

Terrible customer service. The order does not match as shown as their size chart. They don't have a phone number to call and no return label with the order

Date of experience: September 4, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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So good! I have purchased many items from this website and am rarely disappointed when they arrive. I hope I can buy many more clothes soon. Thank you :)

Date of experience: November 7, 2020
Virginia
1 review
0 helpful votes
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Very good online store. The clothes are of high quality. In my country the purchase was made and arrived quickly. Everything corresponds to the characteristics declared on the website.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
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Soft and good
September 23, 2021

I ordered online here a long dress with one size more as indicated in the recommendations, good decision! Soft and good quality fabric. Good price and shipping on time.

Date of experience: September 23, 2021
Austria
1 review
0 helpful votes
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Good job
March 2, 2020

Love that I can shop and buy things that I won't see on anyone else. Good quality, great pricing. An added bonus that after initial purchase shipping is included.

Date of experience: March 1, 2020
Nevada
1 review
0 helpful votes
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One of the best clothing stores on the internet that I have ever used! Good prices and great variety of clothes. They even have long skirts with beautiful prints!

Date of experience: November 17, 2020
New York
1 review
0 helpful votes
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Customer service means a lot to me, and they do it better than any other online store! Plus, they have everything you need to dress up and look gorgeous!

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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I ordered 3 clothing items and 1 jewelry item from Roselinlin. One clothing item was too big and too clothing items were too tight and unflattering on me. I emailed for a return label to return the items. They said the items need to be returned to China and would agree to give me 15% of my items I wanted to return and I could donate or give them away. I asked for a return label and went to the post office and it would cost me $27 to return 2 items to China. Needless to say I am giving away or donating the items. The one dress that was way too big, I took in myself. As I told Roselinlin, I WILL NEVER ORDER ANYTHING from this company again. The two T-shirts, one was cute but too long and tight, and the other one was really think material and too long on me. The fact that you can't return items or pay to ship them to China is not a company I want to deal with.

Date of experience: September 6, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Poland
1 review
0 helpful votes
Follow GERMANA W.
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Nice and clear website, also fast delivery. Happy online shopping here. Hope you can provide more clothes and accessories in the future. I am happy to buy again here.

Date of experience: July 21, 2020
South Africa
1 review
0 helpful votes
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The shirts were exactly
November 20, 2020

The shirts were exactly what I ordered, I placed my order and they arrived within 12 days! This is a great website and I will definitely use them again.

Date of experience: November 19, 2020
Australia
1 review
0 helpful votes
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Look amazing
October 8, 2020

I ordered some shirts for a friend's bachelorette party at this online boutique and everything turned out great. Great quality and service. The printing and embroidery that look amazing.

Date of experience: October 7, 2020

Overview

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 29th among Women's Clothing sites.

service
115
value
114
shipping
113
returns
104
quality
109
+241