ROMWE

DO NOT ORDER. I recieved a pair of shorts, they were horrible quality, very cheaply made, and had a HOLE in it. I sent customer service (not good) a picture of the shorts where it was obvious there was a hole. They refused to give me a refund unless I went out of my way to return them. The products are not good, they do not look anything like the pictures. You will not be happy with your purchase. I'm warning you, don't do it! There are other sites with better clothes for the same price. DO NOT DO NOT DO NOT

This is my third experiences with them, personally i really impressed with their services given. From my "Purple Long Sleeve Floral Print Dress" and now my latest order "Gold Irregular Cuff Bracelet" what can i say is, They are REAL LEADER IN ONLINE FASHIONABLE CLOTHING.

They ship like what they says, they deliver like what they promised :) My dress, shoe and bracelet safely arrived in front of my door step. They do provided good packaging

I ordered a large order on 4/26, which in retrospect was a poor decision from such a sketchy site... I've read a ton of mixed reviews, so I am very very scared that I will be dissatisfied with my clothes and not able to return them! I've waited 10 days and my order is STILL in processing; I understand there is a warehouse issue or location change, but that was NOT made clear when making the order; ROMWE needs to be honest and open with their customers about delivery time, lying is not okay! My order number is Order NO.: RWPKY*******, can anyone tell me where it is?

It was my first time ordering from Romwe about 3 weeks ago. I was very hesitant after reading the reviews first, but I took my luck and just ordered a bunch of things. I ordered 2 pairs of jeans, a "one size" fitted sweater, a denim button up, a dress, and a grey t-shirt. I'm about a Medium in tops and a 8/9 juniors in US sizes. I ordered things a slight bigger than I normally am just in case. The shipping was pretty quick, about 1 week or so and it all came together. When I opened the bag up, the dress, denim button up, and grey shirt all fit perfectly! But both the pants (which I ordered as a large) were literally a size 00, maybe not even that! And the one-size sweater is sort of tight on my arms but I can live with it. So I went to the web site to see the options to exchange the items and wrote a description followed by sending 3 pics of the jeans as asked. 2 weeks later, nothing! They haven't gotten back to me and it makes me so angry because they display themselves to be so helpful yet they can't even respond to a simple request of exchanging my items. Until I get my money back, I will never order off this site again or tell my friends to.

So I was skeptical about ordering from Romwe for the last two years based on reviews, but the sales for BlackFriday were so good that I figured that if the clothes I ordered were dodgy, at least I didnt waste lots of money.

I ordered eight tops on Thursday the 24th, and the arrived today, Thursday the 1st. All of the tops are great quality, both print wise and fabric wise. Im honestly really happy and really surprised with how good all the tops are. Ill definitely order from Romwe again.

I got my swimwear and tops in the mail today. Was super excited, tried everything on, sizing was a little weird. Loved the off the shoulder black crop (tee*******), then came the swimsuits... I got swimwear*******, a plain beige bikini and the top didn't fit at all with terrible material and stitching, the bottoms were a little better but still the colouring and material were just horrible I could not wear this in public without it showing something! Next I got swimwear*******, a triangle top palm print bikini and I love it, fit nicely, good material, but when I tried it on (literally for the second time so I could take a snap of it) the straps ripped right out of the band!

I got all of these in a small, im usually a 00, XS, 32A pretty small person and the fact that these ripped on me is a complete disappointment! I was so looking forward to some cute swimsuits but this was just so disappointing because I can literally wear 1 of the 5 items I received!

So i ordered some lipsticks LAST YEAR and to this day they have not been delivered or received. I have requested refunds many times and i have been IGNORED. The live bot chat agent is useless! I cant even cancel the order either because It was shipped and it remained on that status since last year! All i want is my money back and they cant even do that. I will be writing awful reviews on every platform i can. DO NOT BUY FROM THEM< SAVE YOUR MONEY AND PATIENCE!

Not only did I receive my items at least a week LATE, what I got was POOR QUALITY, DAMAGED, BADLY FITTING.

For the damaged item, they first suggested a refund of £5, for an item which costed me £9.55, which was plainly insulting. They then suggested an instant full refund, which was less than instant. In fact, I was still waiting for it over two weeks later. WORST CUSTOMER SERVICE I'VE EVER COME ACROSS.

I wanted to send four or five items back but their ticket system is a joke. You have to apply for a ticket to send back the items and wait for them to tell you a return address which is in Belgium and YOU HAVE TO PAY RETURN POSTAGE, which costed me £15.81. After nearly a month of waiting, I finally got my refund. I WILL NEVER USE THIS SITE AGAIN

Absolute joke.