So i ordered some lipsticks LAST YEAR and to this day they have not been delivered or received. I have requested refunds many times and i have been IGNORED. The live bot chat agent is useless! I cant even cancel the order either because It was shipped and it remained on that status since last year! All i want is my money back and they cant even do that. I will be writing awful reviews on every platform i can. DO NOT BUY FROM THEM< SAVE YOUR MONEY AND PATIENCE!