ROMWE

I ordered items 11/29 they still have not arrived. They use some low cost shipping company. The tracking is awful my package has been "awaiting arrival at usps" for a week. Dont order from them. There customer service is not helpful badly written reponses from obvious non English speakers. Then they had the nerve to ask for a 5 star rating lol. Finally received items. Shirt ripped first time I wore it. The chain on the boots busted as I was putting them on. Poor quality.

All these "good reviews" have to be a scam! Sorry to offend anyone but I've had nothing but constant problems! Not only did the order come late, the clothing was poorly made, things where missing, items DID not look like the picture on the website! Patterns where obviously poorly made! Honestly its like throwing your money out.

I have read nothing but poor reviews about Romwe so I'm surprised that there is such a positive feedback here?

Im sure Romwe will comment on this post to make ammends but they don't understand. Along with the poor communication system you just give up in trying to get anywhere with this company.

I received an email off Romwe the other day offering a 55% "coupon" if i remove my review and write a "better" version. I responded with i will take it down if i get my money back. They replied with we will give you a $10 coupon? RIGHT?

Very confusing!

Really loved my experience at Romwe. I'm usually a little sceptical with the things I buy online, especially when they take such long times to ship, but Romwe has a very large range of items available for sale, including jewellery, accessories and a huge huge selection of clothing. I could spend years just browsing through their huge collection of apparel. My experience with them was quite good, the staff members always replied quickly, within 24 hours due to time differences, and were very polite in meeting my questions and requests. The clothing quality are pretty decent for the price you pay, it is really cheap afterall, so I never expected super high quality material in the first place. Shipping took a while, but considering it's international shipping, it was pretty decent, nothing got lost in the mail and communication was pretty good. Overall, I think the clothing is worth it, but I'd recommend ordering in bulk to save up on shipping costs.

Since my last review in September 2014. I've been in contact with Romwe and received a store coupon (slightly less than expected, but whose counting). I used the $100 coupon toward new purchases and 96% of the items seem to be decent. I had to pay a $4.00 shipping chg, although there was $9 left on the coupon that cld have been applied to shipping.

In any event I'm pleased with the way this turned out and delighted to say that Romwe did turn the situation around after putting them on blast. The process to resolution took about 1 year and 8 months. Thanks Romwe!

PS - I do have a few unused items from the (trouble) order that started this matter, which I am willing to giveaway for FREE. I can post pictures of the items if you request.

First of all, when I placed my order, I got no confirmation that it was good to go or where it was in the shipping process. They don't even have a phone number to directly talk to someone. I just wanted to return something I bought that I didn't even try on because it was not what I expected and looked horribly made. I just want my refund for something I didn't even try on. This company is just a scam. They show how pretty the clothes look on models but the real thing is so badly made and smaller than the normal sizes you would get. DON'T waste your money.

Order €230 worth and received them within 3 weeks! Everything was very good quality although some things are not as shown, although I expected such for the price!

I was very weary regarding the dresses and sizes as they were just stated as S, M or L. I am a size 6 and the dress was by no means small. However having only paid 12 euro I wasn't all that surprised!

Overall though I would recommend it if anyone is looking for fashion on a budget and perhaps new styles for the coming seasons :)

I ordered from here with caution as I'd never heard of it before and noticed it wasn't an English company. I ordered three items which came to £36, bargain! My confirmation email stated it would take between 3-20 days for my items to arrive, this was spot on it took about two weeks but that was no bother. When the items arrived they were packed neatly and look like anything you could buy from Asos and other big brands. The only thing I'd say is the sizing I ordered a large jumper and large waterproof jacket but they're more like a small, so if you're wanting a bigger/oversized feel don't order from here the sizing is really petite! But overall good service and would order from here again.

Ordered Jan 28. And still processing and never replies my emails back. When its gonna be shipped? After i die? WTF! I bought winter clothes, probably will wear them next winter hopefully, or 10 years later. Clicked that urging shipment several times, still nothing.
Terrible website when you are looking for buying some clothes.

Upon reading mixed reviews i was on the fence about ordering but i decided to anyway, boy was that a terrible decision. If you're wise, unlike me, you'll listen to the negative reviews.

I ordered a super sexy backless dress and received a pair of pant legs which were sewn shut (yep, no hole for a head/body/anything) with 2 spaghetti straps sewn on the sides... Upon bringing this up with them, they said it was "the design"... so basically the design was a pair of pants to be worn as a cape, as it certainly can't be worn as a dress or even a pair of pants.

EDIT: They have since offered me a partial refund and have apologised. Just be aware quality won't be as expected

Product review: The romwe website lured me into making an order with a 60% off all first orders discount. When I tried to use the code, it would not work and only gave me a 55% discount. After I contacted them multiple times, they refused to refund me the 5% difference even though it was an issue with their own coupon system. When I received my package (3 weeks later), some of the clothes weren't even in the right colour and does not at all reflect the design. Terrible customer services, terrible products. I will never be using them again. Don't make the same mistake.

Although I only ordered tops, I was so pleased with what I received. Good quality material, and got my money back straight int my pal pal account when one of the shirts was out of stock. I am just about to place another order after I got an email from them thanking me from being a loyal returning customer and giving me 70% off! I am about to buy 8 tops that i love and are very excited!
Plus relatively fast shipping without express :) - about 2 weeks!
P. S there is also the option to live chat with the workers there so they took me through all the steps to processing and tracking my order haha. Talked to a lady called Alice who was very nice and helpful.

Well over a month and STILL waiting for my order!
After my last negative review I wrote here, my order was "suddenly" shipped...
Only now, they claim my address is not correct!?!

I receive ALLLLL other online orders including furniture pieces to my home address... all except ROMWE!

Ive asked them who the courier company is that they are using, so I can contact them directly... but no response...
Maybe a miraculous reply and delivery will happen after this post... but I'm not holding my breath.

Pathetic!

Spent $100 on clothes plus $25 on duty charges and these clothes were literally designed for children or something. An XL fits like an XS, the clothing is much too short to fit anyone over 4 feet. I'm really pissed off cause I was excited for the clothes I bought since they were extremely cute. Never order from these people it's a waste of your money. Or if you're a small person, order a bigger size or I garuntee they will not fit you. I wish I could give them a negative rating, honestly b

I absolutely love ROMWE! As a young professional, I'm always looking for great clothes on a budget. That's where this little gem comes in. I ordered the high waist drawstring loose pants in grey and the lapel pocket blazer in black. Everyone in my office gave me so many compliments on my outfit. I usually have a problem finding pants that fit well but my drawstring pants fit perfectly. I will admit, I was a bit worried about the timeliness in which I would receive my order based on some of the reviews but I couldn't pass on great deals and chic clothes. Needless to say, my order was at my doorstep in 7 days, as promised. I've already started my summer shopping. My ROMWE cart is full of fabulous crop tops, cute denim shorts, and flowing spring dresses. This store has easily become my favorite.