Romwe was not the first site that I have ordered from, and it won't be the last. My personal experience with the site was wonderful. Shipping was moderate, the deals were great. I see many complaining about being scammed by the quality of the products but what can you really expect? I bought a total of six clothing items and it cost me half the price of say--Forever 21. Romwe did not disappoint. The only reason I am giving it a four star rating is because I know that many items would not fit women larger then myself. One-size does not mean 'fits all', and I am in no means skinny. Just be careful when ordering the correct size from this site.
So, I just ordered something, and spent about 62ish dollars on romwe. Everything is so cute. Just had 1 question... No wait 2.1. Are the clothes cheap because of the such low prices, and the sizes are weird... Can u put them into like normal sizes (2, 4, 6, exc) It would be really helpful
This has to be the worst online store. They take your money right away but then they start to send you messages saying the items you order are out of stock. I ordered 6 items on Oct. 16th and so far only two have arrived. When I opened a ticket to complain, they told me my order was in transit, to close my ticket and give them a 5 star review. Are these people for real?
Their clothes are not worth the money. Same crap you find at Walmart without the aggravation. Don't bother.
I have read horror stories of the sketchy site romwe but decided to order anyways. I ordered 2 t shirts a sweater and shorts. I am amazed at the quality. The package took about 3 weeks to arrive. (Which sucks) but the clothes were so cheap and I love them and they have amazing quality. I will order again! The only thing is my shorts were 'one size fits all' and they were a little small. I recommend to size up on everything bc they do run small
I ordered 7 items from Romwe, expecting to get them in 2 weeks, but 10 days later they responded that one of the item in my order is sold out. Which is passed their packing and shipping policy.
Then I tried to track my ordering realizing it's product is being shipped from China, which I was really surprised. If I knew I wouldn't have order from this site. Anything ordered online from China are cheap, bad and small material.
Until today I still haven't received my order, and it has been over a month.
Will never purchase from them again nor would I recommend them to.
Hi dear,
Thank you for ordering from our site. We are truly sorry for keeping you waiting.
We cannot find any effective information through the order number you provided.
Please send us your correct order number or the email address you registered on our website that we can help you as soon as possible.
Normally it takes 3-7 business days for us to get the order ready for shipping, but if the items you ordered are in great demand, it will take longer for our suppliers to get it ready, we apologize for the delay.
The size of our items correspond to the size reference on our site. We have strict quality assurance before each product is packed and shipped. If the size and quality of the items are quite different from the description we promoted on the website, please send us (our e-mail address is webmaster@romwe.com) a few pictures of the measurements of the items you received, we would surely make this right for you.
Apologies again for all the trouble. Waiting for your reply.
My last purchase with Romwe was a Lace Tassel Chiffon White Blouse. What I love about their company is latest fashion trends, unique clothing, but at inexpensive price points. Is it Neiman Marcus quality? No, but for keeping mine and my daughter's closet stocked with fresh fashion pieces that are only in style for one season... this is great. This blouse is a great example, a nice chiffon hi-lo shirt in white. With hand washing it has actually survived several cleanings already.
Shipping was right on time. Item was well packaged inside a sealed plastic bag inside a bubble envelope.
Everything I ordered was huge. The quality was terrible. I shouldn't have expected more, because everything is like three dollars. DONT order from Romwe. You might as well just wear a suit made of trash bags.
The customer was contacted and the issue was fully resolved to the customers satisfaction.
There is no human customer service so when something is wrong you cannot get in touch. If you receive a damaged item then you have to pay to return it. I have sent the requested photos of the damaged jumper & the damaged bag it arrived in twice, but then get told that they cannot deal with it! I just keep going around in circles & getting no where
As I write this, my order was sent out on September 12th, it is October 30th now. My item was claimed to be 'delivered' but I never got it, and $21 is a lot to be spending for nothing. SUPER unhappy. What's more, there's no guarantee they'll get back to your emails either. So yeah, just shop on amazon or depop. Same stuff but at least you'll actually receive it (The photo is of what I bought, and, of course, did not receive).
Ive ordered a few times from Romwe now, each time buying about 10-20 items. The clothes are cheap - they're not great quality, but they're not terrible. For shipping, yes, it takes a while, but this is pretty much the same for all shops from china, you shouldn't order for an event as the delivery times do vary, but they have always eventually came for me. (longest was 3 weeks and i live in the UK) I only order clothes with selectable sizing as i know Chinese clothes are generally smaller, and i always check the measurements given on the sizes. I am going to definitely order from here again:-)
I ordered this amazing shirt, and it exceeded my expectations! Perfect for any occasion, I want to wear it every day. I would most certainly recommend this site to a friend, and I am planning on ordering again! Shipping was fast and the product quality was fantastic! Romwe is my new favorite store!
I've recently found Romwe, and I'm extremely happy that I did. Romwe is all in one. It offers stylish clothes with affordable prices, efficient shipping and so on. Another thing which I like, is that they often offer good deals and discounts. I'm fully satisfied with their service, and I highly recommend them
This online website holds a wide variety of clothes that will fit the style of all different people. Each piece of clothing is discounted to inexpensive prices, not to mention because there are tons of sales customers can get promo codes that decrease prices even more. Overall, this website is a good choice.
My sister's birthday was slowly approaching and I wanted to get her a pair of earring. I was very skeptical in purchasing earrings on this website due to my bad experiences with other websites. Surprisingly enough this website is indeed what you see you get. I purchased the Blue Drop Gemstone Diamond Earrings. The quality of the earring is amazing and it was also delivered on time. Romwe provides excellent service.
Thanks Romwe!
Yesterday I order Evening Dress from www.romwe.com.
Fast Shipping. This dress came to me yesterday.it's gorgeous, Will be getting more items from this www.romwe.com.
It's comfortable, it fits well, it's made well, I love this dress so much. I guess I should have looked at the back because all the detail is in the front; the back is solid black. But still looks good coming or going!
It almost doesn't make sense to go shopping in a store anymore. With a site like ROMWE it is so easy to find stylish and affordable clothes, for any taste and style. I check ROMWE often, as new sales are always popping up! They have a huge variety and are incredibly easy to order from. I hope the site continues to grow and expand in their selection--then they would be the only clothing site I need!
Since I lost weight after my surgery, I basically have to replace my entire wardrobe. I'm a stay at home mom, but that doesn't mean I want to look sloppy! I found ROMWE and they have great prices and fantastic sales. I ordered one item to test whether or not it will fit me properly, I always do that with new shops, I have long legs and a short torso. I ordered the knit cropped shoulder sweater in grey, and It's exactly as described. For now I am wearing it over my Pajamas at night, and it will transition well into the winter. I already placed a new order for two dresses!
I ordered a jumper and it ran small, and the fabric quality was awful. It feels very uncomfortable. And to return it I'd have to pay an additional $7.99. I strongly urge customers to purchase from another site, Romwe is a rip-off.
UPDATE: Romwe had emailed me regarding my dissatisfaction and refunded the amount of the jumper back into my account, and I am satisfied with their response to my issue.
Hello,
I'm glad that I was able to assist you resolve this issue. If you have any questions or concerns, please let me know and I will respond as soon as possible. Thank you and I hope you have a great day!
My teenage girls and I love ordering from Romwe! I like they have stylish clothes with an affordable price. We have not had any issues at all! Our orders are delivered very timely and the quality is good! I have even ordered some workout clothes for myself! They have great sales, and we look at the size chart before we order and it is very helpful. I highly recommend!
I kinda have a love/hate relationship with this website but the hate dissipates once my package arrives which takes about three weeks with priority shipping. Cant really blame them as the storen is stationed somewhere in Asia. You have to be really patient and sit tight if you want to shop here. Also, plan to size up! I am 5'1 and 110 lbs and the shorts I ordered are medium and are size 28. Don't forget to thoroughly read the details on the clothing before you purchase it. Overall, love this website and will recommend to friends.
Answer: Dear customer, Nice day. Really sorry for the late reply and the problem. Becasue our company is an online company, we do not have phone call. Hope you can kindly understand. Would you like to tell us your detailed problem and your order number so that we can help you further? We will try our best to help you and serve you. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is webmaster@romwe.com. Yours sincerely.
Answer: I never got my clothes... Or the refund. Don't give these frauds any of your money.
Answer: Dear customer, Nice day. Sorry for the late reply and the problems. On our sale pages, you can get detailed information about the sizes of the items. As products on our website.com are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand. If there is any other problem, please feel free to contact us. The email is webmaster@romwe.com. Yours sincerely.
Answer: I used the size chart and still nothing fit. Not worth it. Also, you aren't getting what's in the pictures. They are recreating these styles based on those pictures.
Answer: Dear customer, Nice day. Sorry for the late reply and the problems. You know the items are well represented in the pictures and description. We will check the quality carefully before we send it out. You know that we have a good reputation and we won't kid you. If there is any other problem, please feel free to contact us. The email is webmaster@romwe.com. Yours sincerely.
Answer: Dear customer, Nice day. Really sorry for the problem and the late reply. Because our website is an online company, we do not have phone call. Hope you can kindly understand. When you have some problems, you can contact our online customer service directly And you can also contact us via tickets. Would you like to give us your order number so that we can check for you? Romwe cherishes and never ignores its precious customers. We will spare no efforts to help you solve your problems. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is webmaster@romwe.com. Yours sincerely.
Answer: Dear customer, Nice day. Thank you for choosing ROMWE. But we are really sorry for leaving you such negative impression. We have improved a lot recently, hope you can kindly trust us and give us one chance. About the size, different items have different sizes, and every item has different description. You can see the description of items and have a reference on our size guide link http://www.romwe.com/size-guid-a-466.html. With regard to exchange items, you can exchange the size that you ordered before. But return shipping will take so long time to arrive at our warehouse, especially by standard shipping. After we get your return, maybe the item you want to exchange was no longer on sell then we are unable to send it directly to you, anyway please contact us in time via tickets. If there is any problem, please feel free to contact us. The email is webmaster@romwe.com. Thank you for your support. Yours sincerely
Answer: Yeah do not do that at all... I guarantee what ever you've ordered will be crap quality and not look like the images anyway
Answer: Dear customer, Nice day. Sorry for the late reply and the problem. You can refer to the sizes on our sale page. And you can know that on http://www.romwe.com/size-guid-a-466.html As products on Romwe.com are manually measured, please be aware that there may be up to a 2-3 cm difference between actual size and listed size. Hope you can kindly understand. If you are not very sure about the sizes, you can contact our online customer service directly. Romwe cherishes you and we never ignore your problems. Hope you can kindly trust us. If there is any other problem, please feel free to contact us. The email is webmaster@romwe.com. Yours sincerely.
Answer: Don't know why people still order from this site. Buy at your own risk. Took about 1 mth to get my order and it came damaged. Soooo not worth the discount.
ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.
Dear Elsa,
Thank you for ordering from our website, and we are so sorry for all the troubles.
And for the two items out of stock, we have already processed the refund to your wallet.
The other items is on the way, the tracing number is 6129XXX40429953371, you could trace through the link https://www.fedex.com/apps/fedextrack/?action=track. But Fedex won't update the tracing information until the package arrived at USA, please kindly understand.
If you have any other concern, do not hesitate to contact us.