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ROMWE Reviews Summary
ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.
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All my experiences buying in Romwe were amazing: I love the price of the items and its quality is good as well!
Great products, well made, at an affordable price point... what's not to love! Always come back for more. Great partnering with their affiliates too. Has been a lovely experience collaborating with Romwe :)
I love shopping at romwe. I buy almost every month a couple of items and it always arrived just perfect!
I have ordered so many clothes from here, and I love it! It has all of the latest trends at an affordable price, that are a great quality. Just be sure to look at the size chart to make sure you choose the right size.
Eu sou brasileira e sou apaixonada pela Romwe! Produtos de excelente qualidade, eu fiquei encantada. A importância deles com o cliente é incrível, eles dão toda atenção e ajuda que preciso. Como disse sou brasileira e recebo tudo perfeitamente bem empacotadinho. Minha experiência é sempre incrível! A Romwe está de parabéns!
J'aime beaucoup ce que je reçois de ce site!
Je les reçois en un mois et demi et la qualité est top!
Romwe is without a doubt my favorite online store! Fast shipping, good quality They also update the site with news all the time, I love it
I keep wearing my new overall dress, over and over again because I love it that much! Cute, affordable and super trendy! Highly recommend!
The picture of the item is not accurate at all to what i received. It looked like two pieces of felt were thrown together to make a "sweater". Shortly after my purchase they took the item off there site making it impossible to have proof. I am so disappointed. All I wanted was a cute sweater... all you wanted was my money. So thanks for being such good human beings, because we all know cutthroat business-trumps human dignity every time! I will never order from you again!
Come on, why wouldn't they allow us to post reviews directly on the site about that product? Yes! I could not agree more! The sizing is not accurate! Yes, I bought a measuring tape to measure my body just to make sure I got the right size! In my experience, buy a size smaller. Example if you are a small, buy extra small. If you are medium, buy small.
Hi Connie,
Thank you for ordering from our website, we are so sorry for letting you down.
We know that our measurement is not good enough and still might cause trouble to our customers, but we’re doing everything we can to work on that, we would also check with our suppliers to keep this from happening to other customers, your help would be much appreciated.
Apologies again for all the trouble, and please do not hesitate to contact us if you have any other question.
Sincerely,
Romwe Customer Service
The itens arrived as I expected, just the skirt that was smaller than my usual size, always verify the sizes of the pieces.
I order a lot in a romwe and i want to say is the best site, i am stylist in isreal and i order more!
Good company, good service, and i love everything
I've purchased from Romwe before and loved the product so tried again recently. On the delivery site DPex Worldwide the status is that no one was home and has been delivered to their hub in Bankstown.
Noone bothered to check if I was home or leave a card like the first time... I was home the whole time and I don't know what courier service to call/pick it up from as no one left a card.
Hi Cheyenne,
Thank you for ordering from our website, we are so sorry for keeping you waiting.
Please contact the shipping company through the phone number +61283374500, or 1300136100, and ask them to deliver the package to you as soon as possible.
We will also contact the shipping company to check your package.
If you have any other concern, do not hesitate to contact us.
Sincerely,
Romwe Customer Care
I ordered four shirts from Romwe. They took forever to get to me and on top of that they looked NOTHING like the photos on the website! They are super thin material and NOT worth the 30 bucks I payed. Even the colors were off! Their sizing chart is totally off. I could get better clothes at the dollar store. I'd advise you to not buy from Romwe.
Hi Kayleen,
Thank you for ordering from our website.We apologize that you have had a dissatisfying experience with your order.
We would be happy to assist you in exchanging or returning any items that you feel are unfit. We have a strict quality assurance before items are packed and shipped, if your items came with a defect or were of bad quality, or you feel as if they look different from the pictures on our website, we will make sure that we resolve the issue. Please send us a few pictures of the items that you have received, we will review and confirm a free return for you so that you may receive a refund immediately.
Sincerely,
Romwe Customer Care
I ordered so many times from Romwe and I've always loved what came home! Good quality at really good prices!
I'm very satisfied about the products, the material and the quality of the products! The prices are very low, but the products are really good. Good job!
I've ordered clothes from Romwe for several years now, and have always had a great experience. It's one of my go to's when it comes to affordable, trendy clothes.
First time ordered on Romwe.com and I'm very satisfied with their product. Great quality and Fast shipping! Excellent selections of clothings too!
I loved to shop at Romwe! The most beautiful and cheap clothes I can found there! With quality, of course! <3
From the business
From Runway to Realway, Romwe aims to bring the top fast fashion into your days.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lea,
Thank you for ordering from our website, we are so sorry for letting you down.
We have strict quality assurance before each product is packed and shipped, if the items came with defection or bad quality, or is not like the pictures on the website, please send us a few pictures of the items you received, we would surely help you with the return and make this right for you.
Waiting for your reply!
Sincerely,
Romwe Customer Care