Recently wrote a review about receiving the wrong item that I ordered, and ROMWE promptly responded and refunded me for my trouble without having to ship the swimsuit back. I appreciate their customer service with the issue.
Thank you for ordering from our website.
We are so sorry that the item (swimwear170622308) came with the wrong swimsuit, we are so sorry for this kind of situation, and we will certainly help you return and refund.
And for the second package, the tracking number is 9405510200XXXXXXXXXX, you could check through the link https://www.usps.com/.
The package is in transit, please kindly wait a few days.
Apologize again for all the troubles, if you need any other help, do not hesitate to contact us.
Hi Shea,
Thank you for ordering from our website.
We are so sorry that the item (swimwear170622308) came with the wrong swimsuit, we are so sorry for this kind of situation, and we will certainly help you return and refund.
And for the second package, the tracking number is 9405510200XXXXXXXXXX, you could check through the link https://www.usps.com/.
The package is in transit, please kindly wait a few days.
Apologize again for all the troubles, if you need any other help, do not hesitate to contact us.
Sincerely,
Romwe Customer Service