Roku

You can not watch 5 minutes of a program without it stopping and starting up. The Roku company should be runt out of town for selling this piece of junk. All you watch is commercials, a waste of money, unless you enjoy Nissan commercials..

I've had a roku tv for a while now and I've always noticed that all the roku apps are extremely slow and crash all the time. And now the roku tv can't even connect to wifi at all not matter what I try.

The Roku TV is my best purchase of 2021. It's an all-in-one solution for your streaming and media needs. The only thing that prevents me giving the ROKU folks 5 stars is that currently there are not a lot of channels available to purchase in Canada.

Have had (pre-tenths) 2 tvs with Roku. They don't have apps for Bell fibe, Cogeco or Rogers. On top of that it's slow as FU@K locks up all the time. Smart TV? I'm pretty sure my cats litter box is smarter than any Roku product and more useful. Garbage hands down

Do not bother calling them unless you have a large supply of anxiolytics. You're going to need them after you speak with 1 INCOMPETENT person after another. Do not get your hopes up when they say that they are going to transfer you to " technical support ". It's a trick. They can't help either. Thanks greedy, rich owners for outsourcing.

Don't buy a Roku if you have ANY other devices that you want to communicate with your modem/router. You cannot turn off the connection and Roku will attempt to charge you for their "expert" service to tell you how to permanently disconnect from the modem/router. Anyone want a 32 inch Roku? You can have mine. I will never purchase Roku again.

I paid $200 for a lifetime membership when I bought the new television, was alot of money to me at the time; I was promised, a lifetime account, It's the fact I was told it was for lifetime, and now they want money, save your time and money and use another service!

We have owned Roku since it first appeared and no one knew what the heck it was. Now there are many options for streaming content to your home TV. While the menus are not as slick as AppleTV, we find more freedom and more content (less restriction) using Roku. We have owned both hardwire and wireless versions. There are handy apps if you wish to use your phone/tablet in lieu of the Roku remote. A very dependable gadget. After nearly a decade of use, our original Roku is still alive and kicking. Reasonably priced & widely available.

I was billed without permission 69.05 for two months for a subscription I never had never even opened the app now no one will help me with this issue every time I tried to cancel the subscription it said no subscriptions yet they were billing me when I complained strangely enough a subscription showed up hmmmm. I am reporting them to the consumer protection office at the attorney generals office this is theft I never gave them permission to bill my card for that subscription I never even opened the app

I enjoy all four of my ROKU devices and TV's but they get a big ZERO when it comes to customer service and support... you cannot reach anyone who speaks English well or understands it... the online support options are useless for existing customers and their issues as they only have support for setting up your ROKU not fixing problems when trying to buy channels or losing channels. They need to get more professional if they want this company to grow.

I have been trying to cancel a CBS purchase made through my roku TV for 3 months. I am unemployed due to covid and realized I was being charged for this still. I tried calling them, and the automated line says they are not accepting calls due to covid. I tried customer support online. The description of how to cancel was ridiculously confusing. I tried countless times hitting cancel on the TV, and it would just redirect me. I assumed that it was cancelled and each time still charged. Finally got someone on chat today. I was able to cancel and asked for a refund for this recent charge as I was unemployed and wasn't using the service thinking it was already cancelled. She informed me there are no refunds. I even contacted CBS, and since it was purchased through ROKU I had to go through them. SCAM. Taking advantage of people during a pandemic. They should both be ashamed. Lesson learned. No more purchases and removing my card info

The Roku device is great for streaming content the only problem with the Roku stick is there's one huge bug that is unacceptable.

That bug is that when there is an issue with Roku being able to connect with the network and the internet the entire Roku device locks up and freezes for a considerable length of time.

Seeing that potential network errors or network speed issues would be a common problem that occurs frequently this is absolutely unacceptable programming practices.

The people that wrote the code behind the software that runs the Roku stick handled the event related to network problems in a horrible manner that causes the device to freeze up and stop working.

Just really bad horrible computer programming practices!

It's not even 2024 and Roku is playing democrat political ads every single ad break. Ridiculous. Makes you not want to vote for the candidate that is flooding the viewers with ads and turn Roku OFF. Is that what they're going for?

Roku works well and easy to navigate! But getting a channel from them is bs.It doesn't work! Refund? Maybe a 50-50 would sound reasonable, but $#*! man! Why steal people's money and just like that? The guy on the phone just telling me, "sorry it doesn't work, just go to that channel main site and sign up through them. We'll refund you 2 mos worth of subscription of 24 months. Like really? So basically DO NOT SIGN UP ANY SUBSCRIPTION THROUGH ROKU..

I have been using a roku for a year or so. Recently they pushed an upgrade that I think have caused my roku to stop working - nothing to prove that though - so I contacted them. It's pretty hard to find a way to contact them with no customer support numbers listed any where. They wanted to charge me $49.99 to reactivate my account - the account that I already had and have been using for a year!
I guess they are trying to find ways to charge their customers on an annual basis

During the year that used Roku, it often stopped working and you had to reboot the system, often would have problem connecting / losing internet, even though Apple TV is sitting on the other side of the TV and no problem with internet.
For the one time price ( the false advertisement) it was worth the trouble - now that I realize they are scamming to find ways to charge their customers, 1- the product itself is not worth the trouble
2- even if it is, that level of dishonesty is enough for me to ditich the product

Why is that my wife and I started the FREE 7 day trial for Fubo tv and we got charged the full price of $86 through Roku! I contacted Fubo tv and they stated that then have no control over this and Roku is the one who authorized this charge. We emailed Roku and asked why are we getting charged for a trial? Roku then said, we don't offer a free 7 day subscription for Fubo tv. So why are you advertising it? I've done some research and it seems like you've been doing this for a while to multiple people. I want my refund! I will go on every review page I can find until I get my money back! I will NEVER EVER BUY A ROKU again!

I speak English and I live in America and I only watch English speaking movies. So why do ANY streaming services in America where English is the dominant language mix in movies NOT in English? And why does Roku put foreign language commercials in English speaking movies where ENGLISH is OBVIOUSLY spoken and other languages may NOT be?

Poor fit and alignment of parts especially when attaching one subassembly to another subassembly.
I've built two models so far. One area of the design used spur gears to act as bevel gears which resulted in rough meshing/binding of the gear teeth. Poor design choice!

Roku makes it quite easy to connect your TV to all your streaming servies. The Roku products are priced very low and are well worth it. Very high value. I've never had any problems with my Roku stick.