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tim g.

Contributor Level

Total Points
163

2 Reviews by tim

  • TurboTax

5/24/22

They changed my account numbers and I never received my deposit, I called and they said I would get my refund but now by a check in the mail NEVER CAME... THEY ARE CRIMINALS...

Service
Value
Shipping
Returns
Quality
  • Roku

6/16/19

I enjoy all four of my ROKU devices and TV's but they get a big ZERO when it comes to customer service and support... you cannot reach anyone who speaks English well or understands it... the online support options are useless for existing customers and their issues as they only have support for setting up your ROKU not fixing problems when trying to buy channels or losing channels. They need to get more professional if they want this company to grow.

tim Has Earned 3 Votes

Tim G.'s review of Roku earned 3 Very Helpful votes

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