Roku

All my 3 roku's skip icons as I scroll through to choose from the list of shows, movies, even in search. Roku avoided my question. My roku's are new, paid close to 300$ for them now so roku needs to do is an update to correct this bug!

I have a Roku TV but after 2 years, I'm now unable to stream anything from the Roku channel. I just get a black screen. Streaming from the mobile app is broke, too. Only receiving playback error messages. Customer support is nice but still can't get the channel to work after a week. It sounds like they banned my account or blocked my IP address but I can't image for what reason. The Roku channel is free. Just stay away from their products and services. It's garbage.

I love to watch the Roku Channel. I have it on all day for my clients to watch. The only bothersome thing, is the Martha Stewart commercials. I don't understand why? Especially with her past. Makes me not want to cut it off each time the commercial comes on.

Roku has been around for quite some time in the AV world and anyone who subscribes to mags like HD vision, sound and vision, etc has heard of them before. The rest of the world will have no idea what Roku is. Now they are looking to go mainstream with a $60 set top box that hooks up to your TV and converts it into a streaming media player ala apple TV. Probably will have similar services like netflix, hulu and the like but it will also be more friendly about watching video files that apple doesn't support. Cheap at $60 but now that apple TV is only $99, it will still be a tough sell. I think their box is great, but they might be a year late to the show.

Bought a 4k streaming stick from Roku.com. Shipment took 10 days. Once delivered, unit would not work. Then the return/replacement was a hassle and I had to pay for shipping unit back to Roku in San Jose, California from Florida. Stupid

Was thinking about getting a Roku 3 or 2 or 1, but I wanted to call them first to ask some questions that I could not find answers to. Called 3 times and I could not understand them at all. It was like using sign language over the standard telephone. Just does not work. I never did get any answers answered. I will not buy something where if I had a problem with it, I could not ask questions and get answers for! It would be better to use $100.00 bill to start a fire with.

I pay for VUDU,HULU,Peacock, Paramount+, Disney+,and it has ROKU,Tubi,Pluto,and still can't watch too many major sports! No NFL Monday Night football( or the majority of NFL) games,playoffs,Superbowl,very little MLB baseball,no playoffs or World Series games,no NASCAR,just to mention some! You have a ton of soccer matches,rugby,and WWE... how about starting to show the kind of sports the majority of the U.S. actually watches!"

Have repeatedly tried to find a way to contact Roku by phone to request information about specific subscription charges. No way to even discussion what some of these subscriptions are or if they even are actually Roku services. Very unhappy...charges are continuing. Looking for a way to actually speak to someone without having to pay to ask a question about my own bill. Any help out there would be appreciated.

For years I liked Roku and it worked well. I recommended it to everyone. Now i no longer can open any of the channels including Netflix and Amazon prime. Instead there is a message on the screen that there is no more space and to delete some channels. I deleted most of them and still it does the same thing. On line I found that many others are having the same problem. I am now shocked to find that Roku no longer offers any tech help for the basic type of Roku that so many of us have! I have never before had a product for which there is no tech help. Roku just offers general suggestions, reboot or restore to factory settings. Many comments on line by users say they did that and it didn't help. It is because of Roku not providing real help for this problem that I am giving it one star and now recommending to everyone to get another streamer like fire stick. So disappointed, my Roku used to work perfectly, and in the past I could get tech help for it from Roku on the phone.

They ripped me off for $100 by charging me for a year's subscription when I always paid monthly. I live on SS and could never afford a year's subscription. You cannot get through to them by phone, and they never answer emails. I strongly recommend that you do not use them for any streaming services. Sign up directly with the company.

It's not free it's BS. If you want HBO Showtime Disney, you have to pay a monthly fee. I already have cable in Netflix. I thought I could get all those other premium stations for free through this you cannot what good is it garbage

Comcast costs a LOT, so we switched to Roku. After a month all 4 of our Roku devices failed, all at the same moment! (What'swith that?!) I contacted Roku "support" (hard to find and almost nonexistent, only accessiblevia email). They took DAYS to respond, and after more days finally agreed to replace the devices. That took WEEKS! Now, after another week or so, the new devices also failed. If you give up cable service for Roku, you may go without tv service long-term! Don't do it!

I have a Roku model 1. I still use it, even though I recently bought an updated Roku 4. The Roku 4 does offer more streaming options than the first one. The search interfaces on both are clunky but usable. That's not the problem.

The Roku 4 has too much electronics packed into a tight, not ventilated plastic container. It gets hot and freezes up. To use it at all I had to pull the power plug and reboot it almost every time I turned on the TV. The older Roku 1 works without trouble.

I tried proping the Roku 4 up on home made wooden legs to keep it cooler. That helped a little but not much. My return period had past so I had no choice. I drilled many holes in the plastic case to ventilate it better. That helped too. It doesn't freeze up as often now. But it still does. Don't buy Roku 4.

Customer service doesn't exist unless you want to give the a credit card number. It's a free service!
My TV screen goes black. I have to sit it off and turn it on again. I've tried to get answers for 2 hours. No phone number can't get through to a rep with out a credit card number. It's sucks.

Roku tv advertised they DO NOT charge for activation. HOWEVER the representatives 2 different ones tell you different. They would not activate my tv even though on the tvs activation page it states that they do not charge for it. They also told me even though I pay for cable and have Netflix, Hulu and Disney plus that i would have to pay for their services for these as well. Consumers this company knowingly and maliciously scams thousands of people out of their hard earned money. Do not be their next victim.