Rite-AidReviews 171

Dropped off a simple MD-written prescription.
The young male staff member was CLUELESS.
He disappeared, returned and said we should check back THE NEXT MORNING (for an urgent Pain RX).
The next morning I called. They had done NOTHING since the imbecile staff member had not ASKED US about our insurance. Told him we were paying cash.
SIX HOURS LATER, nothing (despite their promise to text us). They are a total disaster area. Never again. Wishing Rite-Aid a happy "hedge fund" bankruptcy.

Picked up my medicine. I needed a syringe. To administer the medicine. Like i've done for the past three years. This time they would not sell them to me but they showed me the box. I've purchased these over the years many times. They lied and said I needed a prescription Pharmacy's name is richard. My parents, my wife and I and our 3 children are moving our prescriptions to CVS

I switched to the rite aid in Clifton Park after the Walgreens had closed down across the street. I must say this is the worst pharmacy I have ever used. I am unsure why they even ask for a pickup time or suggest one because it is NEVER done in time even when requested pickup is hrs later. I can submit a request at 8 am to be picked up at 2 pm and it won't be done until 5pm or later!
And yesterday I had a pharmacist I have never delt with before at this pharmacy become extremely rude and disgustingly disrespectful over a mistake THEY made! A note was supposed to be left at the pharmacy when the Dr had called for the refill and the pharmacist who had talked to the Dr never did or it was "misplaced" and instead of letting me explain the pharmacist(as I had said Ive never delt with her before) was extremely rude and spoke to me very disgustingly. When I asked her if she saw what was going on as a problem she rudely said to me "no actually I really don't, I'm not the pharmacist your Dr talked to I am the pharmacist who is on right now and who makes the discussions"
After this months refills are filled I will no longer be using Rite aid pharmacy for prescriptions or any of my other needs either! Between scripts never being filled when they should be even when on automatic refill I end up still having to call them because you can submit it yourself because there is no option to click on it because it should have been automatically filled and the way I was treated yesterday by whomever this new pharmacist or the fill in was Rite aid pharmacy will now be a no go for myself and my families needs!

A doctor calls in a prescription for me and the pharmacy tells me they cannot give me the prescription. I am not getting oxi or medical Marijuana so what gives them the right? The doctor has seen me and he decided this was the best course of action. Who the hell do they think they are?

Interviewed. Got offered a job pending DM approval. Heard nothing for a week. Called twice. Was told to wait until I was called. Then an email came saying I was removed from the candidate pool because they were unable to contact me. A few months went by and I got a request to submit an application for a different store with a different position. I was told to respond back once I've submitted my application so they could get me in for an interview. So I did. No response. I googled the store to get a phone number and Google says the store is permanently closed. Honestly they should just close them all down. On the customer side of things the stores are a mess. Empty shelves, expired products, thefts gone wild and zero customer service.

A manager uses vulgar language at a custermer then gets pisst because his mother heard all the nasty. Then she refused to ring him up as well as the second cashier. This is were I get my medication he was there as a medical worker,that manager crossed the line when you use f u an kma. I said that's trash I tried to reach someone, but the girl said there's nothing u can do im the manager!

Glenda at rite aid on Wellesley in spokane wa. Is very rude to the employees and customers. On 1/11/*******@5-530pm went into to use western union and got that done headed to cashier to receive my money. He the nice cashier needed more money and called Glenda over to register and she was saying how next time that they dont have extra. $ to give for WU and was just being rude. I said well then you probably shouldnt advertise western union services. I was in the store at 530pm. Never had problem doing WU before. She just should not be in customer service she clearly has a problem with communication. Thanks for reading.

I called the Rite Aid pharmacy and received the most unprofessional and rudest person on the phone this person should not be dealing with people she has no people skills and is the rudest person I have ever spoken to I will no longer go to the pharmacy and recommend that she be either given some sort of training or removed

I must say I'm a bit shocked at all the negative reviews as this online shopping experience 3 times running has been stellar! Site easy to navigate, easy checkout, all the coupon codes work as promised unlike the BIG 4 retailers and the sales were great!
Not to mention I could get most of what I'd shop for at bigger stores with none of the checkout and delivery hassles. Final bonus vwas the shipping actually arrived as promised which is why I switched 5x until I found a great online retailer. Was good experience and other reviews must be on individual stores because online shopping here was seamless and cost effective I'm on a budget.

I began this review earlier—pushed the "done" button before completing. I had switched ALL my prescriptions from a Wal-mart from Springfield, Oregon to the Rite Aud in Florence. It took almost a month to simply transfer my five prescriptions. Unbelievable. I made an appt. For my COVID booster vaccine October 9th, 2023 which I accidentally missed. So I rescheduled for Nov. 9th, 2023 at 7:00 pm (same today/time a month later. I walked in to Rite Aid at the correct time, finally! To my absolute surprise, the pharmacy tech couldn't find my name on the schedule. I showed her a photo of my appointment tday/time. She denied my appointment as there was "another lady who HAD the confirmation email for HER vaccine. I took a photo of my appointment so I wouldn't miss it! I had to walk out with no vaccine. I had waited two months! So, good bye, Rite Aid! You deserve the lack of business and a shut down! I'm switching back to Walmart! Also, I've needed my Albuterol inhaler for a week and a half. I contacted Rite Aid to refill. They indicated there were no refills; they would contact my provider. A week and a half later, no message; no inhaler. I had to go buy a Primatene Mist inhaler to breathe! Thanks for all your (lack of) assistance. Breathing is a necessary thing—it truly is a thing! Sorry. Rite aid. If there was a negative number I could give a rating, I would do by so! Good bye!

I never bought from the store and a rite aid I really just went to get my prescriptions but they are always nice they always have my prescriptions time when they need to be done there before they need to be done and the pharmacist in the pharmacist ignitions are always nice and even the guy out front that works at the counter in the store part of it is really nice so and the right at I go to is the one in Northern Cambria on bigler avenue in Pennsylvania. I really like it and everything works great

I called the pharmacy for 2 days to see if my father's prescription was ready. I was on hold for 44 minutes then got hung up on when the phone was finally answered. Called back and was on hold for over 30 minutes, same thing. He will be switching pharmacies. Rude people when you finally do get through. Very frustrating. No wonder rite aids across the world are closing.

Horrible, didn't have my medicine in stock,then when they did it was the wrong one. They gave me the one I'm allergic to? They're too busy and concerned about their lunch break from 1:30-2:00. Ignore everyone waiting till they're done chatting. Very young and inexperienced.Store is empty,I wonder why,? Please straighten that out. Mature professions needed there..

Rite Aid needs shut down. Doesn't matter which store there are hardly ever any pharmacists there. They're hours are total bull. If CVS doesn't have a problem with pharmacists shortage then they shouldn't either. They've made multiple mistakes with my meds. They just suck. A shame because I've gone to them all my life but I'm done

I am a frequent shopper at rite aid, i have spent a lot of money towards stuff there, never have I ever been so disgusted and disappointment. A women who ive known for as long as I have been shopping there accused my daughter of trying to steal. My daughter is oblivious to what shoplifting even is. She said that the women had been staring at them for 5 minutes while smoking outside. Then walked in and told them "don't even think about taking anything" I am so upset.

Website is useless. Confusing. Wrong dates. Doesn't process renewals unless you try 10 times Get busy signal when you call! Scripts never filled on time or just at randomly times and it's always customer's fault. They act like you work for them and they're doing you a favor doing THEIR job.

Either they don't have the medication I need which takes me to another TOWN completely! Sent our granddaughter to pick the med up after the first pharmacy said it would be ready and she arrived and they refused saying it was too early. Last med was on 9/8, today is 9/9! No one stated it was too early and that is over 30 days so it should be ok to fill. When I attempted to call before she left, they would not pick up their phones! I called and kept calling and no one would pick up. This is the LAST time we will use rite aid!

About 30 mins after our granddaughter got home I received a text my med was ready. I was not happy but drove and hour again to go and pick it up! Will NEVER use them again!