Ring

So, I'm trying to watch a YouTube video and your AD popped up 7 times! And the video was only 20 mins long... Just as something cool was about to happen in the video, Your AD would start! Are you serious?!?!?!?!?!?! Why? Get a life Ring! No one wants your camera! Anyone could just knock that camera off the wall with a hammer! Ha Ha Ha Ha. Waste of money for something so easy that could be broken or taken..

2 times I had my Amazon packages stolen and this so called ring doorbell 2 never caught who took it, it caught on camera the person delivering the packages but not the ones who stole them. What a piece of junk this is and such a waste of money. When I called customer service they told me that the flaw in this product is that when someone delivers your packages the ring doorbell takes 1 minute to reset itself. The thieves know this so right after it is delivered they steal it.

I'd give zero stars if i could. I ordered cameras and door bell from Ring and ultimately decided to return them. After 3 weeks of requesting a return label, I finally received on in my email. I sent the products back and still, 4 weeks later, I have not received my refund of several hundred dollars. They don't seem to have any answers and just keep pushing me off and telling me to contact my bank. My bank has no record of any refunds and Ring customer service can't or WONT tell me anything. So now I don't have the cameras or my money back. I am absolutely appalled at this return process.

If you order Ring cameras, be 100% sure you won't need or want to return them, because if you do, you'll be waiting in indefinite amount of time for your money back.

Got this as a gift a week ago. It doesn't detect any motion at the door but gets cars passing on the street. Even when you stand in front of the doorbell it doesn't detect motion. (And yes I have made all kinds of adjustments and put in two wedges) When you ring the doorbell it works long enough to get the persons backside as they leave and then you get notified someone is there or should I say WAS there. So it works great if you want a picture of the person leaving your house with your TV. Don't waste your money. Get a camera that will actually works when you need it. Just another Amazon piece of crap.

I told the customer support that I was physically abused by my husband and that is why I was transferring over my account and she literally laughed at me. They need some serious training to be just decent human beings. I was really shocked by how bad customer service was. I just ordered a new camera instead and decided not to go with Ring again, for at least awhile.

Horrible experience. Was sent four random components out of 14. I was the told I actually ordered something different on a different date and that this imaginary order was out of stock. I finally got to the point where I just wanted my money back and to return the 4 random parts. It took nearly 2 hours speaking with customer service to get this resolved. I will never recommend this company.

Purchased 2 video doorbells and installed on 2 different wireless systems. Both had problems within the first month. Spent hours and hours on customer service phone trying to get someone/anyone to give me an idea of what to try beyond all the troubleshooting I had done. Thing is, I bought this product for a church as part of the security and now the entire congregation knows how terrible this customer service is and how unreliable.

This RING thing is a great idea and when it works, it's fantastic. Key words, when it works. I have been fighting problems from day one! I've been convinced that it was my WiFi, then it was a battery problem and I need a solar charger, then a WiFi booster, which I bought from them and it made absolutely no difference. Today I get a message that it could not connect because of low battery, well the battery is at 49%. My $2.00 flashlight works until the battery is dead, not half dead. 2 years this has been going on. I'm finished! I would not recommend RING to an enemy. Do your own research, but I would suggest you buy a different product. I'm looking for my replacement but haven't decided.

I get multiple false alerts daily since I switched from my iPhone to a Samsung 8. This sound alerts occurs regardless of the setting for silent, they do not activate the doorbell, or register as an "event" in the app. In other words, the app will indicate that the alert never occurred.
Tech support tells me they've never seen this issue before, they have no idea how to fix it, but they'll forward the issue to the "Team". However, they have no idea who the team is, if a forwarded issue has been received, no issue tracking mechanism, no way to forward the Team my personal information or contact, no way for me to contact the team, and no expectation that anyone, at anytime, will do anything about the issue. Oh - they do not provide refunds after 30 days. Only replacements within a year, but a new Ring.com Pro will not change an app issue. RIng.com has no remedy for those issues - even if it is fatal to the doorbell function.

This product is garbage.
It only works 50% of the time. The battery although fully charged, dies after one or two days. It only picks up activity at your door 50% of the time. It can never be properly angled to obtain a full image.
I am sure the thieves and felons know more about this product than the buyers, and will not be afraid to "visit" you when the Ring Door is not functioning (and that will be half the time).
Do not, repeat, do not waste your money on this. Get a dog.
Phil M.

When referring others to their app, you are supposed to receive a $10 referral credit towards any ring item, for each person you refer. I referred 3 different people and it has been a month and I still don't see any credits. I have contacted them three different times and each time I get a different answer. They looked up my account and they can see the exact 3 people I referred yet still they are not trying to give me my credits. One person I talked to even told me that the credit will show up but they have no idea when. Another tried to tell me that I have to already have a device to get those credits which is a total lie! It is frustrating because it isn't that easy to try to talk people into signing up for an account especially when they have no room on their phone or any interest in ring. They did it so I could get my credit which I never even got. I was going to purchase a ring device but after this crappy customer service, I will take my business elsewhere!

After sending back a faulty spotlight cam, Ring agreed to a refund. My bank never received the money. Ring refused to help. They got their camera back, and I'm out $179. There was no way the bank nor I could talk to a human at that company for help. Never buy this product from their website. Their support for refunds is a train wreck.

After a year and 6 months a plastic piece broke on the mounting of the ceiling base for the Ring Floodlight Cam. After waiting 45 min for customer service the response that I got from them was that I need to buy a new device because now they have better quality devices. Do they expect for the customers to spend $180 every year. The customer service in the Phillipines is a joke. Safe your self the aggravation and don't buy Ring products.