Ring Questions & Answers

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Here’s what consumers have asked with answers from Ring staff and previous consumers.

8 questions answered
13% answered in 1 day
Question:

Tell me why ring has so many bad reviews? what is being done to fix this situation?

Answer:

Most annoying product ever. Doesn't work but almost does. This makes you constantly fool with it thinking you maybe possibly actually got it to do something similar to what they advertise. But in the end you will be back to square one with a pricey piece of crap! Then after hrs of listening to customer services b. S. you realize you've been had. But it doesn't end there. You end up on sites like this trying to help others from making the same mistake. And trying to figure out when this hell will end!

By Tom p.
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Question:

Was does this product suck?

Answer:

It does not work the way it is presented on T. V. The inability to immediately respond "LIVE" to an event renders it useless.

By - -.
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Question:

When my 30 day free trial period expires for video recording, what will actually happen and what will i still get with my ring pro system?

Answer:

Hi Vince, Great question! Once your 30 day free trial period expires, you'll still receive real-time video alerts on your smartphone that you can view once answered, as well as have access to Live View. You will not be able to view/download any past recordings without subscribing to one of the Protect Plans. Click here for more information on Ring Protect Plans. https://shop.ring.com/pages/protect-plans Thank you, Kandyce K., Neighbor Satisfaction Manager Kandyce@ring.com

By Kandyce K.,
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Question:

The screws fell out while charging my ring several months ago and someone from ring was going to send them to me but didn't. i need the size of screw

Answer:

They will not send you anything. Give up and get over it.

By Heather P.
Question:

When is someone going to replicate this product so we don't have to pay ring for recordings. how long do you think that will be, cause it will happen

Answer:

You can do everything the Ring product does with standard IP Cameras, and more. But you do need to be a bit more tech savvy to install it and set it up, with an App on your phone which is not as slick as the Ring one. I've done it, and when one of my cameras failed (after 5 years) I bought Ring on the back of seeing their advertising. Not a good choice.

By J D.
Question:

Why doesn't my ring door bell not show video at night any more. always dark

Answer:

I think it's The camera lens problem. Because it's not clear even at daytime

By Jesse l.
Question:

Why did ring remote view me electronically view my comments u deleted what i typed no permission from me

Answer:

You need to write sentences that make sense. But it wont fix your Ring installation.

By J D.
Question:

Walked up to doorbell, tape over the camera, robbed the house. i wouldn't waste a penny on this piece of junk.

Answer:

The doorbell will capture a video of the incident or intruder, which you can use to file a police report.

By Kandyce K.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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