From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Happy with the selection and shipping speed, very unhappy that previously bought and returned goods get sold as new.
Easy to navigate website. I like how Revzilla compares the different brands and gives great information so as to determine which product best suits my needs.
I ordered my tires and they were sent out promptly, they were delayed in arriving with the shipping company, Revzilla help me find out where they we at. They were prepared to ship again if they didn't arrive.
Had to return a jacket which was too small and exchanged boots. It was done quickly & easily. Thank you!
Great price, fast delivery, excellent customer service service
Was locking for a Nolan N100-5 in size medium. No luck untill I looked at RevZilla. Had the helmet I was looking for in my size and at a great price. The Nolan N100-5 in mediu
Ordered on May 28th. Received very soon after ordering.
Revzilla offers most if not all your motorcycle needs.
Reveille is always fast at processing orders. The carrier was a little slow. The tracking showed my product ping-ponged around a little. But... I received it unmolested.
Good service. Fast shipping decent pricing. Well use again
Website was great! Shipping was fast! Everything I ordered fit! Fantastic
Purchased Airwave 4 mesh jacket on Memorial Day discount deals. Product was available in my size and color requirements
Ease of finding the right product and purchase
Easy checkout and payment
Price match
Shipping and on time delivery
Fue buena experiencia y muy buen producto pero hace falta más surtido de tallas
Fit perfectly. Look like factory. Price was great. I would recommend for sure
Ordered the Rinehart 4.5 Dbx slip ons for my 2022 Road glide. Arrived very fast. Easy to install and sound awesome!
Fast shipping and Cycle gear installation and I back on the road! Thank you!
So my helmet, the strada 3 (medium) fits me perfectly. That being said thing is way noticeably larger than my (small) strada 2 and I feel like it's too big. I'm sticking with it because it helps but just a heads up the medium looks quite larger than the small
Love the video links for every helmet. Extremely helpful
I love revzilla. The website is organized and always has a great selection. I love the reviews for the products. Awesome work.
Women's riding gear is sparse in retail stores, so online is the only option for most items. I ordered the RevIt Lamina GTX jacket using both the on-site measurement guide and and the Revzilla video review guide on YouTube for this exact jacket to select the proper size. The jacket arrived but was too small despite the guides. I called to exchange for the next size up but was informed I could only return it and would have to make a new order. The problem? I bought it during the Memorial Day sale ($577) and the new price went from "regular" $677 to "new" $819. Revzilla will not exchange at the price I paid even though I used their provided sizing guide AND their own review video recommendations. Revzilla has lost this customer and I will warn others about my experience.
So very disappointed!
Thank you for taking the time to share your experience, and I sincerely apologize for the frustration and disappointment you’ve encountered.
You are absolutely right to expect a smooth and fair exchange process—especially when following our own sizing guides and video reviews. I want to personally apologize for the confusion around our policy. We can and will honor the original sale price for an exchange in situations like this, and I’m sorry that wasn’t communicated clearly during your initial contact.
Good product details on the item page, but had to go to YouTube to find the product live review which gave a detail not mentioned in the printed list. That detail was the selling point for me.
Good products, easy to order, great customer service, quick shipping
Part ordered didnt ship which was very disappointing as I needed it before the weekend and reordering would take too long, new part was overnighted and i was able to get my bile back together before the race.
Ordered tires and they arrived quickly and well packaged. They are my go to for motorcycle parts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your honest feedback, and I’m truly sorry to hear about your experience with the jacket you received. That’s certainly not the standard we hold ourselves to.
We work hard to ensure that all items leave our facility in brand-new condition, and it's clear we missed the mark here. While I'm glad our team attempted to make it right with a credit, I understand that wasn't the right solution in this case—and I agree, a full replacement and return label should have been issued immediately.
Your input is invaluable and will be shared with our warehouse and returns teams to prevent this from happening again. We’re sorry to lose your business to a competitor this time, but we hope we can earn your trust back in the future.
If there’s anything else we can do to help, please feel free to reach out.