From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Part ordered didnt ship which was very disappointing as I needed it before the weekend and reordering would take too long, new part was overnighted and i was able to get my bile back together before the race.
Ordered tires and they arrived quickly and well packaged. They are my go to for motorcycle parts
I've ordered a wide range of products from Revzilla. Electronics, tires, batteries, clothing, etc. the key is both Revzilla reviews that are backed up by customer reviews. I have never been steered wrong. Customer service is top notch in a world where it seems to be less of a priority. Keep up the great work.
Ordering was easy, fixing a mistake was week long root canal. Ili won't order revzilla again
Very easy to search select and buy. Parts always seem to be in stock and shipping time is very minimal.
The helmet was a good fit. The padding can be better inside the helmet. I might have to buy some padding to make it more comfortable other than that the look is what I want and it fits good
Ordering was easy product came fast watched a video on the product fantastic result thanks
Good prices fast shipping good for me
Waiting to get them mounted but they look great and Rev had them at my door sooner than promised.
All the parts I want and a price that makes it a value. Keep up the good work!
I always herd about RevZilla terrible service but i just never had a chance to deal with them myself. Until right now. Fined a deal for a set of Sena on Memorial day and decided to pull the Triger. And here we go! 24 hours later order is CANCELED. No explanation, nothing. NEVER AGAIN!
I'm truly sorry to hear about your recent experience. We appreciate you giving us a chance, and it's disappointing to learn we didn’t meet your expectations.
It sounds like your order was canceled due to a verification issue. We take security seriously, but it’s just as important to communicate clearly and respectfully when an order cannot be processed.
Thank you for your feedback — it helps us improve.
I was a bit unsure about what I needed to mount a top box I already owned on a new bike. I opened a chat at revzilla and in moments was directed to the exact right products to do what I wanted to do.
Prompt shipping, product arrived in good condition. Very pleased
Have always been happy with Revzilla.
Always have a good experience shopping with revzilla. Good website, quick shipping, good prices.
All was great, website easy to use, good product description, good pricing
Excellent every order. I have ordered other items and Rev gets it right
Great customer service. Had a problem with a product last year and they went out of there way to solve it. Very pleased with the company
Installed new tire and balanced at dealership. Went on a ride and the tire rides horribly. Wobbly at speed. Back at dealership to recheck and confirmed it is a bad tire.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!
Excellent customer service, I placed an order for my Aprilia motorcycle windshield, the new one came with a broken little piece, I called them at the day it came in, explained the windshield came with a little tab piece broken, they automatically sent me a return email shipping label, got a new replacement 5 days after... thank you, I really appreciate the good customer service.
I sent a price match request on a Sunday and received a response the following day which was also memorial day. They not only price matched my item but they also had it shipped out so quick it arrived 2 days after the order was made.
Needed new rear brakes for my KTM 1290 Super Adventure and grabbed a set of these. They shipped fast and were a perfect fit! So far, so good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nick, thank you for your honest feedback. We apologize for the frustration and appreciate you bringing it to our attention so we can improve going forward. We hope to have the opportunity to provide a better experience in the future.