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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Knowing it required a credit card from the beginning before wasting time would have been super helpful.
I initially just wanted a resume template. This asked entirely too many questions. I'm glad it's done
Cheaper Monthly option would be nice instead of having to buy the year to save.
Super easy to navigate with so many resume options to choose from!
Easy to work with, plenty of options to choose from.
I have not needed a resume for the past 18 years. This application had great language to convey my experience.
Quick chat response and easy to use features, my resume looks great!
Good would but would like more customization options
Did not like that the cost showed up at the end of the resume
Nice resume tool. Haven't looked at everything yet.
Why am I paying monthly for this resume what sense does that make?
I have no confidence on my own but with you I feel like I have a chance. Thank you!
I thought this was free turns out it isn't but I need a job so I guess ill pay these 2$
Very easy, 1st resume ever at 50 years old. Couldn't have done it without Resume Genius!
Advertisement said it was free, but 2 bucks ain't bad for a resume
Let me know about pricing before hand, it was unexpected and I'll be cancelling after the trial.
Not happy with not being able to move items around easily.
It said it was free then made me pay to actually use the resume
The page was misleading because it does not say anything up front about having to pay to get resume. But the site is very helpful.
I enjoyed the overall experience, it's super quick and easy to use. My only complaint is not being able to add my own bullet points because it's either the billet points that they provide or you wrote your own experience and it turns into one big paragraph.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.