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ResumeGeniusReviews 218,582

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
292
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Super easy and amazing!
November 4, 2019

Super easy and amazing! Will use this site over and over again!

Date of experience: November 4, 2019
New York
1 review
0 helpful votes
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I love this service, but I don't think paying 40 dollars a month is entirely fair. I feel like paying thirty dollars a month would be a little better.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2019
North Carolina
1 review
1 helpful vote
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False Advertising!
December 4, 2019

False Advertising! Your website comes up as a free resume template and you let people build it and then won't let them access it without paying!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2019
Georgia
1 review
1 helpful vote
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You let me type my entire resume before specifying that I had to pay to download it. REAL $#*! move right there. I put my card in just to get my resume downloaded but after that, im surely canceling this $#*!.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2019
New York
1 review
1 helpful vote
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Dont say your templates are free if youre gonna hide that you gotta pay for them after people spend their time making one on your site.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2019
Arizona
1 review
0 helpful votes
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Its kinda wack that they make you pay at the end but its only a dollar fifty so its not that bad

Date of experience: November 4, 2019
Florida
2 reviews
0 helpful votes
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Great experience
November 4, 2019

Great experience. Makes resume development a breeze!

Date of experience: November 4, 2019
California
1 review
0 helpful votes
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I'm yet to see the resume to provide more details..

Date of experience: November 4, 2019
Illinois
1 review
0 helpful votes
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Was mislead to believe my resume would be free. However, I liked the format and put in too much time to walk away.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Texas
1 review
0 helpful votes
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So far so good
November 3, 2019

So far so good. I know your trying to make your money, but there should be a one-time payment option.

Date of experience: November 3, 2019
Singapore
1 review
0 helpful votes
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An interesting and fast way to put together a resume would be better if there was a section to add a photograph.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Georgia
1 review
0 helpful votes
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ResumeGenius made building my resume easy and professional, providing terminology and information that was otherwise not thought of.

Date of experience: November 3, 2019
Virginia
1 review
0 helpful votes
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It says free and then one goes through all of the steps only to find out one needs to pay 1.95 to get the result of your efforts.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Texas
1 review
0 helpful votes
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This was a great experience however it is false advertising. Advertised as free but you have to subscribe to actually use the resume you create.

Date of experience: November 3, 2019
New Hampshire
1 review
0 helpful votes
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Great and easy website
November 3, 2019

Great and easy website.
Not a good look, however, when you find out you have to pay after you have put an hour or more time into creating the resume. Never tells you anywhere that you have to pay, just sneaks it up on you at the end. Really scummy.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Oregon
1 review
0 helpful votes
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I went through the whole process of building a "free" resume. At no point was there any indication that it was based on a membership, which makes it not free. I'm not against paying for the service that was provided to me but I should have been made aware up front that once I went through all the steps of entering my information that it will cost money. And the fact that it's a trial period that I will have to eventually opt out of in 14 days is really irritating at well. It said FREE this isn't free. It's a great product but I feel like I was bait and switched because here I am paying money for a service that I wouldn't have just sunk an hour into had I known that it wasn't free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Tennessee
1 review
0 helpful votes
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This was so helpful in completely my resume quickly!

Date of experience: November 3, 2019
California
1 review
0 helpful votes
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The template is great
December 3, 2019

The template is great. I didn't realize upfront that I would have to include a credit card to use the advertised free service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Florida
1 review
0 helpful votes
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Method of payment would not process
November 3, 2019

Method of payment would not process. Had to use another card. Offer was suppose to be free and was required to sign up for plan not interested in keeping.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Texas
1 review
0 helpful votes
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Although i feel it is slightly misleading with the promise of a free service that ended up not being free at all. Overall it was a wonderful service and a smart purchase that will no doubt get me hired soon.

Date of experience: November 3, 2019